chap 11 management – Flashcards
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as defined here is the ability to influence people toward the attainment of goals
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leadership
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means being unpretentious and modest rather than arrogant and prideful
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humility
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transcends self-interest to serve others, the organization, and society
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servant leader
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which refers to individuals who know and understand themselves, who espouse and act consistent with higher-order ethical values, and who empower and inspire others with their openness and authenticity.
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authentic leadership
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means that the leader favors a consensual and collaborative process, and influence derives from relationships rather than position power and formal authority
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interactive leadership
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are the distinguishing personal characteristics of a leader, such as intelligence, honesty, self-confidence, and even appearance
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traits
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are natural talents and abilities that have been supported and reinforced with learned knowledge and skills and provide each individual with his or her best tools for accomplishment and satisfaction
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strengths
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falls in the category of people-oriented behavior and is the extent to which the leader is mindful of subordinates, respects their ideas and feelings, and establishes mutual trust
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Consideration
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is the degree of task behavior; that is, the extent to which the leader is task oriented and directs subordinate work activities toward goal attainment
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Initiating structure
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thoughtful attention to the needs of people for satisfying relationships leads to a comfortable, friendly organization atmosphere
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country club management
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work accomplishment is from committed people; interdependence through a common stake in organization purpose leads to relationships of trust and respect
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team management
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adequate organization performance is possible through balancing the necessity to get out work with maintaining morale of people at a satisfactory level
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middle of the road management
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exertion of minimum effort to get required work done is appropriate to sustain organization membership
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impoverished management
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efficiency in operations results from arranging conditions of work in such a way that human elements interfere to a minimum degree
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authority compliance
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is a two-dimensional leadership model that measures the leader's concern for people and concern for production to categorize the leader in one of five different leadership styles.
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Leadership Grid
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is a model of leadership that describes the relationship between leadership styles and specific situations
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contingency approaches
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which links the leader's behavioral style with the readiness level of followers.
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situational model
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fits a low-readiness follower, and a relationship leader style fits a higher-readiness follower.
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a task-oriented leader style
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is determined by whether the situation is considered favorable or unfavorable to the leader.
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the suitability of a leader's style
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is a situational variable that makes a leadership style redundant or unnecessary.
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substitute for leadership
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is a situational variable that counteracts a leadership style and prevents the leader from displaying certain behaviors.
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neutralizer
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is an attractive, ideal future that is credible yet not readily attainable
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vision
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are distinguished by their special ability to bring about innovation and change by creating an inspiring vision, shaping values, building relationships, and providing meaning for followers.
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Transformational leaders
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clarifies subordinates' roles and task requirements, initiates structure, provides rewards, and displays consideration for followers.
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Transactional leaders
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is a leader who has the ability to inspire and motivate people to transcend their expected performance, even to the point of personal sacrifice.
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charismatic leader
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is a follower who participates actively in the organization but does not use critical thinking skills.
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The conformist
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has qualities of all four extremes—depending on which style fits with the prevalent situation.
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pragmatic survivor
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exhibits neither critical, independent thinking nor active participation.
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passive follower
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is both a critical, independent thinker and active in the organization
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effective follower
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A follower who has qualities of all four follower styles, depending on which fits the prevalent situation, is called a
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pragmatic survivor
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is a critical, independent thinker who actively participates in the organization.
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effective follower
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means failing to consider the possibilities beyond what one is told, accepting others' ideas without thinking.
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Uncritical thinking
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means thinking independently and being mindful of the effect of one's behavior on achieving goals.
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Critical thinking
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is a person who is an independent, critical thinker but is passive in the organization.
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alienated follower
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is the potential ability to influence the behavior of others.
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power
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is the effect that a person's actions have on the attitudes, values, beliefs, or behavior of others
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influence
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Power coming from a formal management position in an organization and the authority granted to it is called
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legitimate power
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stems from the authority to bestow rewards on other people
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reward power
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It refers to the authority to punish or recommend punishment.
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coercive power
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Power resulting from a person's special knowledge or skill regarding the tasks being performed is referred to as
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expert power
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comes from an individual's personal characteristics that command others' identification, respect, and admiration so they wish to emulate that individual
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Referent power
