CH13: Strategic Leadership and Knowledge Management

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An organization’s strategy is its
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Overall concept of how it will achieve its objectives
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A major purpose of strategic leadership is to
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Provide direction and inspiration in an organization
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When a company is founded, a major strategic tasks of the founder is to
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Define the purpose of the organization
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In relation to an organization, systems thinking refers to
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Understanding how the organization interacts with the environment.
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What are 3 characteristics of strategic leadership
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1. High-level cognitive ability on the part of the leader 2. Anticipating and creating a future 3. Revolutionary thinking
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The recommended approach for strategy formulation by the leader is for him or her to
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Involve large numbers of people
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A major aspect of direction setting by the leader is to
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Anticipate and create a future for the firm
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Imagine yourself as the CEO of a large business firm whose sales are declining rapidly. A superior act of strategic leadership would be for you to
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Give the company a new strategic direction
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An important characteristic of revolutionary and contrarian thinking is strategy is that the strategy
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Seriously challenges the status quo
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A carefully considered vision statement
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Helps us know who we are and who we are not
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The purpose of a SWOT analysis is to assess
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Strengths, weaknesses, opportunities, and threats
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The internal weaknesses in SWOT analysis refer to the
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Risks of pursuing a particular course of action
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A retailer targeting poor people is an example of the strategy called
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Focus
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A company with a strategy of high quality typically
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Combines quality with another strategy
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The first-mover strategy deals with
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Getting to the market first
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According to the strategy called the Hedgehog concept, a company succeeds by
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Becoming very good at one thing
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A company engages in the brand-leadership strategy when it
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Develops the reputation of its brand name
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To implement the strategy of competitive advantage through hiring talented people, the company’s leadership should
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High talented, well-motivated people throughout the firm
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What are the 3 components of knowledge management?
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1. Knowledge creation 2. Knowledge dissemination 3. Knowledge application
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The most frequent activity in knowledge management is
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Knowledge dissemination
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To achieve best results, advanced technology for knowledge management should be
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Combined with an organization culture that values knowledge management
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A key part of knowledge management in organizations is
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The systematic sharing information
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A major responsibility of a chief knowledge officer is to
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Systematically collect information
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A major leadership initiative for enhancing a learning organization is to
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Create a strategic intent to learn
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Peter and his teammates engage in action learning when they
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Learn while attacking a significant organizational problem.

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