Ch 4 Employee Training – Flashcards

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question
Individuals with a learning orientation find that errors and mistakes cause anxiety and thus want to avoid them.
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False
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Which of the following statements is true of organizing as a learning strategy?
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It requires the learner to find similarities and themes in the training material.
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Logical verification to increase self-efficacy typically involves:
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perceiving a relationship between a new task and a task already mastered.
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Feedback from trainers and coaches deters training.
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False
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_____ is a person's judgment about whether he or she can successfully learn knowledge and skills.
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Self-efficacy
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Which of the following statements is true of closed skills?
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They refer to training objectives that are linked to learning specific skills that are to be identically produced by the trainee on their job.
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Open skills refer to training objectives that are linked to learning specific skills that are to be identically produced by the trainee on their job.
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False
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Kenneth, an operations manager has been assigned to train a group of older employees in the logistics department. He has to train them to use the new computer software which was installed recently. He does so by reminding them that they were quick in learning to use the previous software. Kenneth is typically trying to _____.
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increase the employees' self-efficacy
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The stimulus generalization approach emphasizes near transfer of training.
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False
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In error management training, trainees are instructed that errors hamper learning and hence they must be completely avoided.
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False
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Recognizing that employees have preferences regarding how they want to learn is a good practice in training.
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True
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The objective of training should not describe performance that cannot be observed, such as "understand" or "know."
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True
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_____ is a learning process that involves identifying learned material in long-term memory and using it to influence performance
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Retrieval
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Which of the following is a disadvantage of communities of practice (COPs)?
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Employees are reluctant to participate without an incentive and fear sharing their knowledge with others.
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Learning will occur if employees practice only by talking about what they are expected to do.
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False
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Good decisiveness, practical application of ideas, and hypothetical deductive reasoning are learning characteristics of individuals in the _____ learning style.
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converger
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Most educational theories have been developed exclusively to educate children and youths.
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True
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Automatization of tasks increases memory demands.
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False
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Developing a computer program that meets customer specifications is an example of an intellectual skills learning outcome
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True
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Learner-learner interaction is most appropriate when learners have to:
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acquire personal knowledge based on experience.
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