CH 1: Information Systems in Global Business Today – Flashcards

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Business Functions
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Specialized tasks performed in a business organizations, including manufacturing and production, sales and marketing, finance and accounting, and human resources
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Business Model
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An abstraction of what an enterprise is and how the enterprise delivers a product or service, showing how to enterprise creates wealth
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Business Processes
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The unique ways in which organizations coordinate and organize work activities, information and knowledge to produce a product or service
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Complementary Assets
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Additional assets required to derive value from a primary investment
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Computer Hardware
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Physical equipment used for input, processing, and output actives in an information system
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Computer Literacy
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Knowledge about information technology, focusing on understanding of how computer-based technologies work
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Computer Software
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Detailed, preprogrammed instructions that control and coordinate the work of computer hardware components in an information system
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Culture
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The set of fundamental assumptions about what products the organization should produce, how and where it should produce them and from whom they should be produced
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Data
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Streams of raw facts representing events occurring in organizations or the physical environment before they have been organized and arranged into a from the people can understand and use
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Data Management Technology
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Software governing the organization of data on physical storage media
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Data Workers
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People such as secretaries or bookkeepers who process the organizations paperwork
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Digital Firm
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Organization where nearly all significant business processes and relationships with customers, suppliers, and employees are digitally enabled, and key corporate assets are managed through digital means
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Extranet
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Private internet that is accessible to authorized outsiders
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Feedback
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Output that is returned to the appropriate member son the organization to help them evaluate or correct input
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Information
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Data that has been shaped into a form that is meaningful and useful to human beings
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Information System
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Interrelated components working together to collect, process, store, and disseminate information to support decision making, coordination, control, analysis, and visualization in an organization.
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Information Systems Literacy
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Broad-based understanding of information systems that includes behavioral knowledge about organizations and individuals using information systems as well as technical knowledge about computers
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Information Technology (IT)
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All the hardware and software technologies a firm needs to achieve its business objectives
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Information Technology Infrastructure
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Computer hardware, software, data, storage technology, and networks providing a portfolio of shared IT resources for the organization
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Input
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The capture or collection of raw data from within the organization or from its external environment for processing in an information system
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Internet
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Global network of networks using universal standard to connect millions of different networks
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Intranet
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An internal network based on Internet and World Wide Web technology and standards
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Knowledge Workers
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People such as engineers or architects who design products or services and create knowledge for the organization
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Management Information Systems (MIS)
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Specific category of information system providing reports on organizational performance to help middle management monitor and control the business
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Network
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The linking of two or more computers to share data or resources, such as a printer
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Networking and Telecommunications Technology
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Physical devices and software that link various computer hardware components and transfer data from one physical location to another
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Operational Management
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People who monitor the day-to-day activities of the organization
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Organizational and Mangement Capital
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Investments in organization and management such as new business processes, management behavior, organizational culture, or training
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Output
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The distribution of processed information to the people who will use it or to the activities for which it will be used
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Processing
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The conversion, manipulation, and analysis of raw input into a form that is more meaningful to humans
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Production or Service Workers
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People who actually produce the products or services of the organization
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Senior Management
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People occupying the topmost hierarchy in an organization who are responsible for making long-range decisions
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Sociotechnical View
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Seeing systems as composed of both technical and social elements
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World Wide Web
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A system with universally accepted standards for storing, retrieving, formatting and displaying information in a networked environment.
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