Business Communications Chapter 14 – Flashcards

Unlock all answers in this set

Unlock answers
question
During your interview you will
answer
convince the employer of your potential.
question
The job interview provides the opportunity for you to
answer
do all of these.
question
Which of the following statements about hiring/placement interviews is most accurate?
answer
During sequential interviews sell your qualifications to each interviewer.
question
Panel interviews are typically conducted by people who will be your supervisors and colleagues. An important advantage of the panel interview is
answer
saving company money on repeated interviews and related costs.
question
One common form of hiring interview is the sequential interview. Which of the following statements most accurately describes a sequential interview?
answer
As sequential interviews progress, interviews become more in-depth, which means that you need to know even more about the company.
question
Global Connections Inc. is interviewing several candidates for a leadership position requiring strong communication skills. What form of interview will most likely be used for this interview?
answer
A group interview of several candidates at one time
question
When interviewing for high-pressure positions, companies may use stress interview techniques, which include being
answer
asked rapid-fire questions by members of a team.
question
Alejandro is an active job seeker now that he has submitted several job applications. Which of the following is the best advice for Alejandro?
answer
If you put your cell phone number on your application, answer the cell phone only if your location is appropriate.
question
Which of the following is the best advice to make a positive first impression in a phone conversation with an employer?
answer
If caught off guard by the call, ask whether you can call back in a few minutes.
question
Which of the following is recommended for job seekers to complete as "homework" when preparing for an interview?
answer
Google the interviewer.
question
Rebecca has an interview with a large company in a nearby city. What information should she learn about the company before her interview?
answer
Rebecca should find out all this information about the prospective employer.
question
The best source of inside information about a company would probably result from
answer
talking with company employees.
question
Effective interview-preparation techniques include practicing answers to possible questions, preparing to explain problem areas on your résumé, deciding on professional attire, and
answer
preparing success stories.
question
Experts recommend you prepare success stories for your interview, but what should you emphasize in these stories?
answer
Share a story that showcases a strategic skill or key accomplishment.
question
Braden is preparing several success stories prior to his job interview for a sales representative position. Which of the following scenarios would result in the best success story for this position?
answer
A story about developing a new sales technique that increased his customer sales by 30 percent over a six-month period
question
You are trying to decide what to wear to a job interview. Which of these provides the best tip for you to follow?
answer
Dress professionally, regardless of how company employees dress.
question
Social networking has impacted the job hunt for more than posting and searching jobs. Which of the following best describes another important impact of social networking on the job hunt?
answer
Cleaning up digital dirt is essential because 70 percent of recruiters report eliminating candidates based on information found on social networking sites.
question
Which of the following is the best advice when traveling to and arriving at your interview?
answer
If something unexpected happens causing you to be late, immediately call the interviewer to explain what is happening.
question
Which of the following statements about fear related to interviewing is most accurate?
answer
Other than public speaking, employment interviews are the most dreaded events in people's lives.
question
Which of the following will not help you reduce your fears during an interview?
answer
Let the interviewer have complete charge of the entire interview.
question
When you enter the office for an interview,
answer
introduce yourself to the receptionist, and wait to be invited to sit.
question
You can send positive nonverbal messages during your interview by dressing professionally, controlling your body movements, making eye contact, and
answer
arriving on time.
question
Which of the following statements about nonverbal messages during an interview is most accurate?
answer
Sit erect, leaning forward slightly to show interest and confidence.
question
Which of the following is the best advice when answering interview questions?
answer
Aim answers at the key characteristics needed, such as expertise, motivation, and a pleasant personality.
question
To find people who will fit into their organizations, some interviewers use the airport test, which is
answer
an informal personality measure asking what it would be like to spend 12 hours stuck in an airport with this person.
question
Although you can't expect to be perfect in an employment interview, you can do your best by
answer
occasionally refocusing and clarifying vague questions by asking "Do you mean...?"
question
Employment interviews are all about questions. Which of the following statements about interview questions is accurate?
answer
Your interviewer may use questions to become acquainted with you.
question
If an interviewer says Tell me about yourself, what is the best way to respond?
answer
Briefly discuss educational, professional, or business-related strengths.
question
If an interviewer says Why do you want to work for us?, you should
answer
show what you know about the interviewer's company and how your goals match the company and its culture.
question
When the interviewer asks you questions about the future, you should provide answers that
answer
show ambition and interest in succeeding with this company.
question
How should you respond if an interviewer asks, Why should we hire you when other applicants have better credentials?
answer
Confidently explain your strengths such as your openness to new ideas and knowledge of the latest methods and equipment.
question
Which of these responses is the best answer to the question, Where do you see yourself in your career five years from now?
answer
As a member of your team, I will have grown and learned enough to advance to a position in management.
question
Which of these is the most effective response to the question, What do you think is your greatest weakness?
answer
Some people complain that I'm a workaholic with nearly too much passion for this field.
question
When an interviewer asks you a challenging question about a weakness, what is the best way to respond?
answer
Mention a previous weakness and the way you have corrected it.
question
Which of the following is an example of a situational question?
answer
If you were aware that a coworker submitted false data, what would you do?
question
Which of the following is an example of a behavioral interview question?
answer
Tell me about a time when you solved a difficult problem.
question
When the interviewer says Describe a time when you worked successfully as a member of a team, your best response will be to
answer
tell a success story about a specific group project, your contributions, and the results.
question
If the interviewer begins a question with Tell me about a time when..., you should
answer
describe a situation or task, tell what action you took, and emphasize a positive result.
question
What is the most effective way to handle an illegal or inappropriate question during an interview?
answer
If you find the question harmless and you want the job, go ahead and answer it.
question
If an interviewer asks if you have any questions at the end of an interview, which of the following is an inappropriate response?
answer
No, I have no questions right now; you have shared all the information I need.
question
How should you close an interview?
answer
Briefly review your strengths, thank the interviewer, and ask what action will follow.
question
What should you do after the interview?
answer
Write a thank-you letter immediately.
question
After writing a follow-up letter to thank your interviewer, your next step should be
answer
alerting your references that they may be contacted by the employer.
question
The purposes of sending a follow-up e-mail or letter to the employer include jogging the memory of the hiring officer, showing your serious interest in the position, and
answer
emphasizing your qualifications or adding new information.
question
Kalinda made a follow-up call to her interviewer five days after the interview. Several weeks later, Kalinda has still not heard from the employer. What action should Kalinda take now?
answer
Assume that she didn't get the job and continue her job search.
question
Recommended guidelines for completing application forms include which of the following?
answer
Read the entire form before beginning to complete it.
question
When you apply for a position but are rejected, employment experts recommend that you
answer
send a rejection e-message indicating you are disappointed but will contact the company again in a month in case a job opens up.
question
When writing a resignation letter to your employer, you should
answer
All answer choices are correct.
question
In a job acceptance letter, your tasks are
answer
confirming your acceptance, reviewing salary and benefits, and affirming the start date.
question
If you must turn down a job offer, employment experts suggest you should send the employer a letter
answer
thanking the employer for the offer and briefly declining the position.
Get an explanation on any task
Get unstuck with the help of our AI assistant in seconds
New