question

Which of the following should you do while constructing your list of references?

answer

Provide the current contact information of each of your references.

question

Which of the following should be included in a résumé in order to improve your chances of gaining a new position?

answer

personal references

question

Which of the following statements uses clichés to show enthusiasm for a potential position?

answer

The financial analyst position you posted on your website is my dream job.

question

Many job applicants feel hesitant to ______ because they assume that doing so may annoy or nag hiring managers.

answer

follow up after job interviews

question

One of the best ways to understand the needs of a potential employer is to

answer

analyze the job position announcement.

question

Which of the following sections of a résumé are hiring managers beginning to view as optional?

answer

objective statement

question

In the context of attributes that establish credibility during the job application process, being ______ is associated with competence.

answer

resourceful

question

Which of the following actions by an interviewee is most likely to sabotage the interview process?

answer

dressing provocatively

question

When you decide to accept a new position and leave your current organization you should avoid

answer

bragging about your new job.

question

Chronological résumés present the information in terms of

answer

work and education over time.

question

______ is a show of respect for the dignity and importance of others.

answer

Civility

question

When you are trying to read another person's nonverbal clues, which of the following should you focus on the most?

answer

the eyes

question

In tense and emotionally charged situations, it is important to

answer

hold judgment.

question

What is the process of interpreting messages from others into meaning?

answer

decoding

question

Which of the following employees is most likely to be an extrovert?

answer

Len meets everyone in the department by his third day on the job.

question

Which is the advantage of using Google Drive to store group documents?

answer

It allows all group members to edit the document in real time.

question

Which of the following questions will best help virtual teams profit from diversity by capturing the perspectives of all team members?

answer

"What do you think about this idea?"

question

Which action is most likely to occur during the norming stage of team development?

answer

The entire team agrees on goals, individual tasks, and ways to be accountable.

question

What is one technique that meeting leaders can use to encourage discussion but avoid arguments during the early part of meetings?

answer

foster disassociation

question

Which of the following should be associated with every action item that a team decides upon in a meeting?

answer

a deadline

question

While evaluating the various courses available at the University of Radcliffe, Marcie skips over the language brochures. She believes that learning a new language is unnecessary; English is considered the global business language and she speaks it fluently. Which of the following statements, if true, makes her decision a bad one?

answer

Learning another culture's language helps you understand its people better.

question

Outgroup homogeneity effect is the assumption that

answer

members of other groups are all the same

question

Khadija is an international student who has mixed feelings about life in Riverside. The people are helpful and friendly, but they sometimes make unflattering and incorrect assumptions about her culture. The behavior of the people of Riverside is an example of which of the following concepts

answer

stereotyping

question

Which topic should you avoid discussing in both Brazil and India?

answer

poverty

question

_____ deal with the levels of independence and interdependence that people in a society possess and encourage.

answer

Individualism and collectivism

question

In high gender egalitarianism cultures

answer

men and women are encouraged to occupy the same professional roles.

question

Which of the following statements is true of cultural dimensions?

answer

Cultural dimensions are factors that help you understand a culture's underlying goals and motivations

question

Which behavior would you most likely see in a low humane orientation culture?

answer

When people form new acquaintances, they avoid physical gestures of welcome.

question

Which of the following is characteristic of people from high uncertainty avoidance cultures?

answer

They often stress orderliness and consistency, even if it means sacrificing experimentation and innovation.

question

Steve, the CEO of a chocolate manufacturing company called Sweet Splash, intends to expand his business to Asia. To facilitate this expansion, he decides to transfer one of his more experienced managers to the targeted country. He wishes to pick a manager who displays high cultural intelligence. Which of the following managers fulfills this requirement?

answer

Jordan, who works well with people from different backgrounds

question

Which of the following is most likely to be true about excellent business writers?

answer

They spend a significant amount of time reviewing their work.

question

To break out of the reputation of an inexperienced newcomer, you should

answer

ask your boss for ideas about improving your professional reputation

question

While examining the pros and cons of introducing a stress-busting yoga program for the employees of Hillock Inc., Juanita learns that the pros far outnumber the cons and decides to recommend implementation of the yoga program. Which of the following statements is most likely to increase the positivity of her proposition?

answer

The yoga program would increase the efficiency of the employees.

question

Which of the following should ideally be one of the goals of a business communicator?

answer

to express the message in a way that respects others

question

Which of the following is most likely to be included in the drafting stage of writing an effective business message?

answer

making the message easy to read

question

How does the use of figures of speech (such as idioms and metaphors) in business writing affect readers

answer

It can confuse readers because they contain nonliteral meanings.

question

Documents with a lot of text and not much white space

answer

make business texts look cluttered.

question

For business documents, which of the following guidelines helps improve the ease of reading

answer

For complex messages, use headings.

question

To keep their writing natural and engaging, business writers should avoid

answer

out-of-place words.

question

Which of the following is the effect of using active voice while writing business messages?

answer

It emphasizes the business orientation of action.

question

True or False: Unlike paper communication, e-mail can contain links for further information or correspondence online.

answer

True

question

A professional e-mail contains:

answer

A meaningful subject line.

question

True or False: It is acceptable to write e-mails when you are angry, provided you have someone double check it.

answer

False

question

True or False: E-mail does not contain the original correspondence

answer

False

question

True or False: When replying to an e-mail, you do not need to elaborate on you answer

answer

False

question

True or False: Graphics do not take long to download or take up space in the inbox.

answer

False

question

Timothy, the CIO, needs to set up a meeting next week to discuss changes to the e-mail policies. He uses e-mail to inform the department managers about the meeting time and place.

answer

The above transaction is acceptable.

question

Andy, a department manager, needs to layoff several people in his department due to outsourcing. He should use e-mail to let them all know at once.

answer

b. The above transaction is unacceptable.

question

True or False: Use emoticons and acronyms infrequently if at all.

answer

True

question

E-mail is ______, which means it cannot convey emotion through sensory effects.

answer

Utilitarian

question

True or False: You should consult a dictionary in addition to using a spell checker.

answer

True

question

True or False: The four basic sentence types are simple, compound, complex, and compound-complex.

answer

True

question

True or False: Nouns and related words (predicates) make statements about those subjects.

answer

False

question

A transitional element that serves as a mood changer is:

answer

Meanwhile

question

"Our company has a web portal." This is a:

answer

simple sentence

question

A compound sentence is usually joined by ____, ____, or ____.

answer

And, but, or

question

True or False: Related sentences are more abstract than the topic sentence.

answer

False

question

True or False: The related sentence does not need to have specific details to clarify the topic.

answer

False

question

Which meaning are the words Nature conservation: Nature conservation will give a green environment to future generations.

answer

Connotative

question

Which meaning is the word sky: The blue sky reminds me of spring.

answer

Connotative

question

True or False: Always use an active voice in business writing.

answer

False

question

Active or Passive voice: The accounting job was quit by Arnie.

answer

Passive

question

What is the redundancy in this sentence: Our shareholders will require the last meeting's minutes, because they need the minutes.

answer

b. Because they need the minutes

question

True or False: Redundancies sometimes help readers understand a point.

answer

True

question

A ______ _____ shows the relationship among the sentences and between paragraphs.

answer

c. Transitional element

question

True or False: Paragraphs vary widely in length and form.

answer

True

question

True or False: Never use bulleted or numbered lists.

answer

False

question

The dependent clause of the following sentence is in which position? "Acme Inc. has made marginal profits over the last five years, which may end in the business closing."

answer

b. Most emphatic

question

True or False: When writing complex sentences, the placement of the dependent clause does not hinge on the relationship between the ideas expressed.

answer

False

question

The _____ _____ is generally explicit and is often the first sentence in the paragraph.

answer

d. Topic sentence

Interview Process, Cultural Dimensions, Business Communicator – Flashcards

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