BUAD 302 Chapter 5 – Flashcards

Unlock all answers in this set

Unlock answers
question
Which of the following is typically included in the planning stage of writing an effective business message?
answer
Generating the best of ideas to address a business issue
question
The deductive approach is also known as the _____ approach.
answer
direct
question
To break out of the reputation of an inexperienced newcomer you should:
answer
ask your boss for ideas about improving your professional reputation.
question
Typically, in the context of developing effective business messages, priorities of the targeted audience:
answer
tend to shift more often than values.
question
In order to make business messages more positive business writers should focus on actions they can accomplish, and demonstrate a realistic optimism. However, they should be careful:
answer
not to exaggerate facts.
question
At the U.S. division of Bluebell Inc. the productivity of the employees was going down. Kinsey, the branch manager conducts a thorough research and learns that most of the employees were involved in social loafing. While preparing the report on his findings, Kinsey states his view in the primary message. Then he lays down the evidence supporting his argument and finally concludes with suggestions for solving the problem at hand. The message developed by Kinsey is based on the _____ approach.
answer
deductive
question
Which of the following is most likely to be true about excellent business writers?
answer
They spend a significant amount of time in reviewing their work.
question
Tulip has been assigned the task of creating an effective business message aimed at making the employees understand the benefits of working in a group. In the process of creating the business message, she studies the background of the employees and their needs and priorities. This action of Tulip is most likely to belong to which of the following steps of the AIM planning process used for developing influential messages?
answer
Audience analysis
question
While examining the pros and cons of introducing a stress busting yoga program for the employees of Hillock Inc., Sheldon learns that the pros far outnumber the cons and decides to recommend the implementation of the yoga program. Which of the following statements is most likely to increase the positivity of his proposition?
answer
The yoga program would increase the efficiency of the employees.
question
In all business messages, communicators should ideally aim at:
answer
projecting concern for others.
question
While preparing a report, Daniel places the supporting reasons before the primary message. This report is based on the _____ approach.
answer
inductive
question
The inductive approach to writing a business argument:
answer
allows one to provide the supporting reasons first before the primary message.
question
Which of the following is most likely to contribute toward lowering a person's credibility?
answer
Exaggeration of facts
question
Analyzing a business problem typically involves:
answer
uncovering relevant facts.
question
Terence works as a software developer and is very particular about maintaining the quality of his work. He has set a very high standard for himself as well as those working under him. Terence's high ideals are referred to as:
answer
values.
Get an explanation on any task
Get unstuck with the help of our AI assistant in seconds
New