BCOMM Quiz 2 – Flashcards
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What is not an element of the planning phase of the three-step writing process?
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Adapting to the audience
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What is not an element of the writing phase of the three-step writing process?
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Organizing information
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What is not an element of the completing phase three-step writing process?
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Composing the message
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An example for a specific purpose of a business message would be
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None of the above
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The primary audience for your message should always include
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The key decision makers in the audience
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Which one of the following is the "leanest" communication medium
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Posters and signs
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Of the following media, which is the richest?
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An interactive website enabling audiences to participate in the communication process
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In high-context cultures, ____ media are often more effective than ____ ones.
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Oral; written
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If your audience will be skeptical of or resistant to your message
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start with evidence and build your case before presenting your main idea
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Which of the following statements that would appear in a business message best reflects the ""you" attitude?
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Once your application is complete, you should receive a response within 2 weeks
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Select the sentence with the best "you" attitude:
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Because your report was poorly written, we cannot accept it
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Which of the following sentences contain the strongest and most effective wording
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We need to cut the operating budget by 12 percent or profits will dicrease
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Which of the following words are the most abstract
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Software, code, signal
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"Although our servers are stable, the telephone system is a serious concern"
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Complex sentence
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You can emphasize key points
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Doing all of the above
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To downplay a dependent clause in a complex sentence, you should
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place it in the middle of the sentence
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A typical paragraph contains the three basic elements
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A topic sentence, support sentences, and transitional words and phrases
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In ____ paragraph, a writer analyzes
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Cause and effect
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When you want to develop a paragraph by showing how a general idea is broken into specific categories, which of these methods would you use
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Classification
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Which of the following is an example of a hedging stence
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The employee's performance appears to be less than satisfacotry
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What is wrong with the following sentence? "To waste time and missing deadlines are bad habits."
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Similar ideas are not parallel
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Which of the following sentences is the most concisely worded?
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The project manager must give the engineers the revised specifications before the project starts
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"Visible to the eye" is an example of
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Redundancy
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In the three-step writing process, all of the following except ___ are elements of the completing step.
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Organizing the message
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Tuesday is the only day that we can promise quick response to purchase order requests; we are swamped the rest of the week
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If you need a quick response, please send your purchase order request in on Tuesday
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We offer MP3 players with 50, 75, or 100 gigabytes of storage capacity
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You can choose to purchase an MP3 player with 50, 75, or 100 gigs of storage capacity
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You failed to deliver the customer's order on time
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The customer didn't receive his order on time
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You must correct all five copies.
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All five copies must be corrected by noon.
