BCIS Chapter 2 Review Questions – Flashcards

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question
Which of the following refers to information that is based on correct and complete data and has been processed correctly, as expected? A. timely information B. accurate information C. relevant information D. measurable information
answer
accurate information
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John's height is 6 feet 3 inches. This is a type of ________. A. procedure B. information C. content D. data
answer
data
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Automation of a process activity consists of moving work from the ________ of the symmetrical five-component framework. A. data side to the procedure side B. software side to the human side C. software side to the hardware side D. human side to the computer side
answer
human side to the computer side
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A(n) ________ is a collection of data that is stored within a business process. A. repository B. activity C. sequence flow D. resource
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repository
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The ________ component of the information systems framework provides instructions for people. A. procedure B. hardware C. data D. software
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procedure
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________ is defined as recorded facts or figures. A. Information B. Content C. Substance D. Data
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Data
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Activities within a business process are shown in ________. A. rectangles with rounded corners B. diamonds with rounded corners C. circles D. squares
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rectangles with rounded corners
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A ________ is a subset of the activities in a business process that is performed by an actor. A. resource B. role C. swimlane D. sequence flow
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role
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Which of the following statements is true regarding the characteristics of good information? A. Good information is just recorded facts and figures. B. Information must hold an appropriate relationship between its cost and value. C. Information needs to be more than just barely sufficient for the purpose for which it is generated. D. Accurate information can be based on incomplete data.
answer
Information must hold an appropriate relationship between its cost and value.
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The software and procedure components of the information systems framework are ________. A. actors B. the outermost components C. sets of instructions D. bridges between the human side and the computer side
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sets of instructions
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Which of the following components of an information system play the role of actors? A. software and people B. hardware and people C. data and people D. procedures and people
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hardware and people
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Which of the following statements is true of the dimensions to measure process quality? A. If two versions of a business process create the same benefit, the higher cost version is more efficient. B. An effective business process enables an organization to accomplish its strategy. C. Cost of infrastructure is not included under cost of business process. D. Process effectiveness is determined by the ratio of benefits to costs.
answer
An effective business process enables an organization to accomplish its strategy.
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In the swimlane format, the specific tasks that need to be accomplished as part of a business process are known as ________. A. resources B. activities C. decisions D. databases
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activities
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In an information systems framework, ________ is the bridge between the computer side on the left and the human side on the right. A. data B. procedure C. software D. hardware
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data
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The fact that Joe works nine hours per day is an example of ________. A. sample B. data C. content D. information
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data
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________ is the ratio of benefits to costs. A. Effectiveness B. Efficiency C. Scalability D. Performance rating
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Efficiency
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A ________ is a network of activities for accomplishing a business function. A. business process B. business portfolio C. process capital D. task force
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business process
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________ information is information that directly pertains both to the context and to the subject. A. Timely B. Relevant C. Measurable D. Expensive
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Relevant
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The effectiveness of new online ad programs needs to be evaluated based on the frequency at which a customer clicks those ads. Identify the most effective and efficient method to analyze this data. A. The clicks can be monitored for a short period of time and can be integrated for the total time. B. The click ratios must be tracked in real time. C. The data must be saved in batches and processed a few hours later. D. The sample time at which the maximum data is accumulated is assumed to prevail for the entire cycle.
answer
The data must be saved in batches and processed a few hours later.
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________ represent the movement of data from one activity to another. A. Data modules B. Data buses C. Data flows D. Data charts
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Data flows
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The outermost components of the information systems framework ________. A. form a bridge between the human and computer sides B. represent sunk costs C. can be automated to reduce human intervention D. can take action
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can take action
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Which of the following statements is true about data characteristics of quality information? A. Information systems that produce real-time data are less expensive than those that produce data at a later time. B. Accurate information can be conceived from inaccurate data. C. The timeliness of information can be measured against events. D. Data that appears on any Web page is reliable.
answer
The timeliness of information can be measured against events.
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Which of the following statements is true about roles in a business process? A. Roles are grouped in swimlane diagrams according to the number of actors involved. B. The name of a role is written at the top of a swimlane. C. A role is the superset of the activities in a business process. D. A particular role can be fulfilled by just one person.
answer
The name of a role is written at the top of a swimlane.
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When activities formerly done by people following procedures are moved to computers that perform the work by following instructions in software, the activities are said to be ________. A. documented B. automated C. outsourced D. systematized
answer
automated
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