BC CHP.9 – Flashcard
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Which of the following statements about reports in today's environment is most accurate?
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All answer choices reflect accurate statements about reports in today's business environment
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Reports that present data without analysis or recommendations are
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informational reports
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Reports that provide data or findings, analyses, and conclusions are
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analytical reports
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the direct strategy of organization is appropriate for a business report when readers
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are informed
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When you organize an informational report directly, in what order should the ideas be presented?
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Introduction/background facts/findings summary
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When you organize an analytical report indirectly, in what order should the ideas be presented
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Introduction/problem, facts/findings, discussion/analysis, and conclusions/recommendations
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An informal writing style includes
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contractions (for example, wouldn't, don't, they're).
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Which of the following sentences demonstrates active-voice verbs?
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Research indicates a correlation between strong writing skills and promotions
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The format of a report depends primarily on
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its length, topic, audience, and purpose
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You are writing a short informal report that you will send to one of your customers. Which format would be most appropriate?
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letter format
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You are writing a short informal report that will stay inside your organization. Which format would be most appropriate?
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memo or email format
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You work for a development firm and must explain to a customer the results of a year-long study of potential sites for new stores. In what format should you develop this report?
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manuscript format
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The purpose of most business reports is to
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all answer choices provide purposes for business reports
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when you receive an assignment to write a report, you should being the report-writing process by
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analyzing or determining the purpose
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To help clarify a report problem, you should write a
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problem statement
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Primary data
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come from firsthand experience and observation
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Many business writers begin their report research by
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visiting company records and files
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What type of research source provides the best firsthand information
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interviews
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Reports that describe periodic, recurring activities or situational, nonrecurring events are
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informational reports
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A report that gives status updates on a current project is called
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a progress report
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Progress reports should include
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A progress report should include all these elements
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What kind of report condenses the primary idea from a book, report, article, website, meeting, or convention
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summary
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A summary should condense a report or article by what percentage?
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85-90
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The purpose of a justification/recommendation report is to
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justify or recommend actions
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Your department needs a new copier, and your job is to research the options. Based on your research, you have selected an all-in-one machine that you believe will be cost effective and will perform well. What kind of report would you write to present your findings?
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Justification/recommendation report
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You company current processes its payroll internally but its considering the use o an external firm. you are in charge of determining whether your company should proceed with this plan. What kind of report would you most likely write?
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Feasibility report
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Which of the following should be included in a feasibility report?
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All answer choices should be included in a feasibility report
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Yardstick reports
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examine problems with two or more solutions against set criteria
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Business reports are always presented in writing or orally, but they are not presented digitally
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false
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Based on their function, business reports typically fall into one of two categories: instructional or persuasive?
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false
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An informational report presents data without analysis and recommendations
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true
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reports should be organized using the direct strategy when the readers are informed or supportive of the topic
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true
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you should use the indirect organizational strategy for all analytical reports
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false
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ALl reports should be written using a formal writing style.
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false
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A formal writing style includes first-person pronouns, contractions, active-voice verbs, shorter sentences, and familiar words
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false
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The format for a report relies solely on the intended audience
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false
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the memo or email format is appropriate for shot informal reports that stay within organizations
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true
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The manuscript format is appropriate for longer, more formal reports
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true
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Headings assist the report reader in understanding the organization of a report
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true
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Discussion of Findings is an example of a functional heading
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true
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the first letter of each word in a heading should always be capitalized
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false
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When you write a purpose statement for a report, you should use action verbs
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true
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Informational reports often describe, recurring activities as well as situational, nonrecurring events
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true
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progress reports are written for only internal readers
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false
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minutes summarize the proceedings of meetings
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true
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The minutes of a meeting should identify the names of individuals present and absent
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true
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A summary should be as long as necessary to ensure that all illustrations, examples, and references used in the report or document are included within the summary
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false
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informational reports emphasize reasoning and conclusions, analytical reports emphasize facts
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false
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most analytical reports answer questions about specific problems and aid in decision making
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true
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feasibility reports analyze a problem, discuss options, and present a recommendation, solution, or action to be taken
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false
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feasibility reports answer such question as Will this plan or proposal work?
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true
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Feasibility reports are typically written for internal audiences
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true