Basic Nursing Week 3 – Flashcards

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Information to document
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Assessments Medication administration Treatments and responses Client education
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Purposes for medical records
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communication, legal documentation, financial billing, education, research, and auditing.
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Factual
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Subjective and objective data - Nurses should document subjective data as direct quotes, within quotation marks, or summarize and identify the information as the client's statement.
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Objective data should be
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descriptive and should include what the nurse sees, hears, feels, and smells. Document without derogatory words, judgments, or opinions. Document the client's behavior accurately. Instead of writing "client is agitated," write "client pacing back and forth in his room, yelling loudly."
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Accurate and concise -
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Document facts and information precisely - what the nurse sees, hears, feels, smells - without any interpretations of the situation. Only those abbreviations and symbols The Joint Commission and the facility approve are acceptable.
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Complete and current -
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Document information that is comprehensive and timely. Never pre-chart an assessment, intervention, or evaluation.
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Organized -
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Communicate information in a logical sequence.
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Legal Guidelines
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Begin each entry with the date and time. Record entries legibly, in non-erasable black ink, and do not leave blank spaces in the nurses' notes. Do not use correction fluid, erase, scratch out, or blacken out errors in the medical record. Make corrections promptly, following the facility's procedure for error correction. Sign all documentation as the facility requires, generally with name and title. Documentation should reflect assessments, interventions, and evaluations, not personal opinions or criticism of others' care.
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Flow charts
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show trends in vital signs, blood glucose levels, pain level, and other frequent assessments.
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Narrative documentation
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records information as a sequence of events in a story like manner Can use with source- or problem-oriented system "Story" of care in chronological format Tracks the client's changing status Can be lengthy and disorganized
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Charting by exception
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uses standardized forms that identify norms and allows selective documentation of deviations from those norms. Chart only significant findings or exceptions to norms Streamlines charting and saves time Uses preprinted forms and checklists Inadvertent omissions are biggest problem
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SOAP
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S - Subjective data O - Objective data A - Assessment (includes a nursing diagnosis based on the assessment) P - Plan
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PIE
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P - Problem I - Intervention E - Evaluation Used only in problem-oriented charting Establishes an ongoing plan of care
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DAR (focus charting)
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D - Data A - Action R - Response
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Change-of-Shift Report
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Nurses give this report at the conclusion of each shift to the nurse assuming responsibility for the clients. Formats include face to face, audio taping, or presentation during walking rounds in each client's room (unless the client has a roommate or visitors are present).
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Change-of-Shift Report Should:
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Include significant objective information about the client's health problems. Proceed in a logical sequence. Include no gossip or personal opinion. Relate recent changes in medications, treatments, procedures, and the discharge plan.
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Telephone reports It is important to:
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Have all the data ready prior to contacting any member of the inter professional team. Use a professional demeanor. Use exact, relevant, and accurate information. Document the name of the person, the time, content of the message, and the instructions or information received during the report.
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Telephone or Verbal Prescriptions
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It is best to avoid these, but they are sometimes necessary during emergencies and at unusual times. Have a second nurse listen to a telephone prescription. Repeat it back, making sure to include the medication's name (spell if necessary), dosage, time, and route. Question any prescription that may seem inappropriate for the client. Make sure the provider signs the prescription in person within the time frame the facility specifies, typically 24 hr.
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Transfer Reports
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These should include demographic information, medical diagnosis, providers, an overview of health status (physical, psychosocial), plan of care, recent progress, any alterations that might become an urgent or emergent situation, directives for any assessments or client care essential within the next few hours, most recent vital signs, medications and last doses, allergies, diet, activity, special equipment or adaptive devices (oxygen, suction, wheelchair), advance directives and resuscitation status, and family involvement in care and health care proxy.
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Incident Reports (Unusual Occurrences)
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Incident/variance reports are an important part of a facility's quality improvement plan. An incident is the occurrence of an accident or an unusual event. Examples of incidents are medication errors, falls, and needlesticks. Nurses must document the facts without judgment or opinion. Nurses must not refer to an incident report in the client's medical record. Incident reports contribute to changes that help improve health care quality.
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1. A nurse is preparing information for change-of-shift report. Which of the following information should the nurse include in the report?
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C. A bone scan that is scheduled for today
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2. A nurse enters a client's room and finds him sitting in his chair. He states, "I fell in the shower, but I got myself back up and into my chair." How should the nurse document this in the client's chart?
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B. The client states he fell in the shower and was able to get himself back into his chair.
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A nursing instructor is reviewing documentation with a group of nursing students. Which of the following legal guidelines should they follow when documenting in a client's record?
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B. Put the date and time on all entries. C. Document objective data, leaving out opinions.
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The skin barrier covering a client's intestinal fistula keeps falling off when she stands up to ambulate. The nurse has reapplied it twice during the current shift, but it remains intact only when the client is supine in bed. The nurse telephoned the physical therapist about the difficulties containing the drainage from the fistula, so the therapist did not ambulate the client today. The client sat in a chair during lunch with an absorbent pad over the fistula. The client ate all the food on her tray. The wound care nurse confirmed that she will see the client later today. The client states she feels frustrated at not having physical therapy, but the nurse thinks the client welcomed having a day to rest. Which of the following information should the nurse include in the change-of-shift report?
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A. The physical therapist did not ambulate the client today. B. The skin barrier's seal stays on in bed but loosens when the client stands. D. The wound care nurse will see the client later today.
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A nurse is receiving a provider's prescription by telephone for morphine for a client who is reporting moderate to severe pain. Which of the following nursing actions are appropriate?
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A. Repeat the details of the prescription back to the provider. B. Have another nurse listen to the telephone prescription. C. Obtain the prescriber's signature on the prescription within 24 hr.
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Informatics
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Managing and processing information necessary to make decisions
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Nursing informatics
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Managing and processing information applying to nursing practice, education, and research
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Data
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unprocessed numbers, symbols, words; no context
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Information:
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groupings of processed data
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Knowledge:
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meaningful information created by grouping and compiling information
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Wisdom:
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appropriate use of knowledge
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In general, "FAX-ing" client records between healthcare facilities prevents violation of HIPAA regulations
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B, false There are many risks of violating HIPAA regulations when "faxing" client medical records. The risks of inadvertent disclosure of client information include: โ— Pages of information being left in/on the "sending" FAX machine, desks, or workstations โ— The "receiving" FAX machine being in an unsecured/ unmonitored area โ— The "receiving" FAX machine accepting FAXs when offices are closed (making info available to employees of cleaning agencies) โ— Misdialing/sending information to the wrong receiver
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The nurse sits at the unit computer to begin her shift documentation for her client. She notes the previous user of the computer, the physical therapist, did not log off appropriately. The nurse should
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B. Complete the log off for the physical therapist before beginning her documentation To ensure that documentation is attributed to the correct user, it is important for each user to be logged onto a client electronic medical record under his or her own log-in code. In most institutions, logging-off does not require a code
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How Informatics Enhances the Nursing Profession
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Reduces barriers to evidence-based practice Facilitates a literature search Provides on-line sources for and of nursing research Provides literature databases
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Documentation
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The act of recording client assessments and care in written or electronic form Creating a record of client assessments and care
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Purpose of the Written Record
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Communication between providers Educational tool Legal documentation of care Quality improvement Research Reimbursement Education
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Source-oriented
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Disciplines charted separately Variety of sections (e.g., admission, H&P, diagnostic, graphic, nurses' notes, progress notes, lab, rehab, DC plan, etc.) Data scattered; may lead to fragmentation
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Problem-oriented
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Organized around client problems Four components: database, problem list, plan of care, and progress notes Allows greater collaboration
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Common Types of Charting
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Narrative PIE SOAPIER Focus Charting by Exception (CBE) FACT system
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SOAPIER Charting
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Subjective data Objective data Assessment Plan Intervention Evaluation Revision
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Focus Chartingยฎ
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Highlights the client's concerns, problems, or strengths in three columns Column 1: Time and date Column 2: Focus or problem being addressed Column 3: Charting in a DAR format: Data, Action, Response
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FACT Documentation
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Flow sheets individualize specific services Assessment with baseline data Concise progress notes Timely entries
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Nursing Admission Assessment
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Record of baseline data from which to monitor change Helps forecast future needs
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Admission Database
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โ— Chief complaint or reason for admission โ— Physical assessment data โ— Vital signs โ— Allergy information โ— Current medications โ— ADL status and discharge planning information/ needs โ— Data about client support system and contact information
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Flow Sheets
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โ— Record routine aspects of care (hygiene, turning) โ— Document assessments; usually organized according to body systems โ— Track client response to care (wound care, pain, intravenous fluids) โ— Graphic records: used to record vital signs โ— Intake and output record
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Medication Administration Records
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โ— Comprehensive list of all ordered medications โ— Provides information on client's medication allergies โ— Documents scheduled/routine, PRN, STAT, or omitted doses โ— Additional explanation may be required for nonroutine or omitted medications.
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KARDEXยฎ or Client Care Summary
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โ— Demographic data โ— Medical diagnoses โ— Allergies โ— Diet/activity orders โ— Safety precautions โ— Intravenous therapy orders โ— Ordered treatments (wound care, physical therapy), surgery, laboratory, and tests โ— A summary of medications ordered โ— Special instructions such as preferred intensity of care or isolation orders
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Integrated Plans of Care (IPOC)
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โ— A combined charting and care plan form โ— Maps out on a daily basis, from admission to discharge โ— Client outcomes, interventions, and treatments for a specific diagnosis or condition โ— Laboratory work, diagnostic testing, medications, and therapies included in the pathway
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The nurse has just medicated a client for pain. Documentation of this intervention would be found on:
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D. The progress notes and the MAR The nurse would document the administration of the medication itself on the MAR. He would also document the intervention and the client's response to the intervention in the progress notes.
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Reporting
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โ— Informing other caregivers about the client's condition โ— Nurse to nurse; nurse to physician โ— Passage of vital information related to the client's status/plan of care
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Occurrence Reports
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โ— Formal record of unusual occurrence or accident โ— Not a part of patient's health record โ— Quality improvement
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Hand-off Report
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May be โ— Verbal โ— Through walking rounds โ— Audio-recorded report (not the preferred method)โ— Client demographics and diagnoses โ— Relevant medical history โ— Significant assessment findings โ— Treatments (e.g., wound care, breathing treatments) โ— Upcoming diagnostics or procedures โ— Restrictions (e.g., diet, activity, isolation) โ— Plan of care for the client โ— Concerns โ— Use a standardized format such as SBAR or situation background, assessment recommendation PACE or patient/problem assessment actions continuing changes evaluation
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Transfer Reports 2
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Your contact information Client demographics, diagnoses, reason for transfer Familycontactinformation Summaryofcare Currentstatus,includingmedications,treatments,and tubes in the client Presenceofwoundsoropenareasoftheskin Specialdirectives,codestatus,preferredintensityof care, or isolation required Alwaysaskifthereceiverhasanyquestions
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Discharge Summary
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Time of departure and method of transportation โ— Name and relationship of person(s) accompanying client at discharge โ— Condition of client at discharge โ— Teaching conducted and handouts/informational matter provided to client โ— Discharge instructions (including medications, treatments, or activity) โ— Follow-up appointments or referrals given
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Verbal orders
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Spoken to you; often during a client emergency โ— Should be made for critical change in patient condition
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Telephone orders
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Received by phone and transcribed onto chart order sheet โ— Have an increased risk for errors Write the order only if you heard it yourself โ— Make sure the verbal orders make sense with the client's status โ— Repeat the order to confirm accuracy โ— Spell unfamiliar names; pronounce digits of numbers separately Directly transcribe the order on the chart โ— Date/time โ— Text โ— To followed by provider's name โ— Your signature โ— Physician or other prescriber must countersign within 24 hours
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Documenting Client Care
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Be familiar with facility forms โ— Chart in the required format โ— Include all aspects of care โ— Be accurate, complete, and consistent
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Home Healthcare Documentation
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Home-bound status โ— Assessment highlighting changes in the client's condition โ— Interventions performed (wound care, teaching, etc.) โ— Client's response to interventions โ— Any interaction or teaching that you conducted with caregivers โ— Any interaction with the client's physician
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Long-Term Care Documentation
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Minimum data set (MDS) for resident assessment and care screening must be completed within 14 days of admission and updated every 3 months. 35 pages long
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Long-Term Care: Weekly Summary
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A summary of the client's condition โ— An evaluation of the client's ability to perform ADLs โ— The client's level of orientation and mood โ— Hydration and nutrition status โ— Response to medications โ— Any treatments provided โ— Safety measures used (e.g., bed rails)
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Charting Observations
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Use a Head to Toe approach to assessment
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Documentation Do's and Don'ts
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Be accurate and nonjudgmental โ— Adhere to the requirements for reimbursement โ— Provide details about the client's condition, nursing interventions provided, and client response โ— Document legibly and as soon as possible Record significant events or changes in condition โ— Record any attempts you have made to contact the primary care provider โ— Chart teaching performed โ— Chart use of restraints, including reason for use, type of restraints, and frequent checks of the client Do not chart that you have filled out an occurrence report โ— Chart any client refusal of treatment or medication โ— Document any spiritual concerns expressed by the client and your interventions Always use black or blue ink for handwritten notes โ— Date, time, and sign all notes โ— Avoid subjective terms โ— Use proper spelling and grammar โ— Use only authorized abbreviations โ— Document complete data about medications f a client refuses medication โ— Recordonthemedicationadministrationrecordinnarrative form; chart the reason given โ— Donotleaveblanklines โ— Ifyoumakeamistake: For an entry that is one line: Draw a single line through the entry and write "mistaken entry" and your signature and designation For an entry the is 2 or more lines, cross out entry and write "mistaken entry" and your signature and designation. Don't try to hide a mistake Sign all your charting entries Full 1st and second name and designation
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