question

Which of the following is true of footnotes?

answer

Footnotes are keyed to the part that they explain by means of a symbol such as an asterisk

question

Which of the following is true regarding the construction and placement of titles and captions in visuals?

answer

Titles and short captions for visuals must be typed using title case.

question

You are planning to use a one-quarter page bar chart in your business report. You should place it _____.

answer

on the same page as the text to which it is related

question

The first step in the process of writing is _____.

answer

planning

question

Which of the following writing styles should be used in an email report to the client of a research organization?

answer

Formal style

question

Which of the following is true regarding the general mechanics of constructing visuals in a document?

answer

Rules help distinguish one section or visual from another while borders help separate visuals from the text.

question

Which of the following is a defining characteristic of a stacked (subdivided) column chart?

answer

It contains columns that are divided into parts and distinguished by different colors and cross-hatching.

question

Which of the following is true of titles in visuals?

answer

A title must always specify the journalist's "five Ws": who, what, where, when, and why.

question

Which of the following is an error of format?

answer

The distracting use of grids and shading

question

If you need to compare subdivisions of columns, you should use a(n) _____.

answer

stacked column chart

question

In the context of planning a message, once the goal of a communication is set, the immediate next step is to _____.

answer

analyze the audience

question

In selecting visuals, you should _____.

answer

plan the visuals for your document keeping your reader in mind

question

Which of the following is an advantage of email over text messaging, instant messaging, and social media?

answer

Email does not limit the number of characters that can be used in a message.

question

The similarity between casual language and informal language is that _____

answer

they have the effect of conversation

question

_____ are useful when quantitative information is to be compared by geographic areas.

answer

Statistical maps

question

Scale distortion occurs when intervals in data points on the X or Y axis are not consistent.

answer

False

question

Which of the following is true about source acknowledgments?

answer

Source acknowledgments are the bottom-most components of a visual

question

Which of the following statements is true regarding the construction of visuals in a document?

answer

The type used in visuals throughout a report should generally be consistent in terms of style and font.

question

Which of the following is true about instant messaging in a business setting?

answer

The use of emoticons in an instant message is dependent on the target audience.

question

Which of the following must be avoided when creating an online document or a Web page?

answer

Using long sentences instead of short ones

question

Which of the following is true of pull quotes?

answer

They are usually created by enlarging key sentences from the text that are enhanced via formatting.

question

Businesses use text messaging primarily for data reporting purposes.

answer

False

question

When information is presented using a visual, it doesn't have to be supplemented with writing or speaking.

answer

False

question

Which of the following is typically used to indicate missing data in a table?

answer

N.A.

question

Which of the following is true about numbering visuals in a document?

answer

By convention, tables are numbered separately from other types of visuals in a document.

question

It is best to avoid the use of abbreviations when composing text messages.

answer

False

question

Information is gathered and analyzed during the planning stage of the writing process.

answer

True

question

Which of the following is true of source acknowledgments?

answer

Source acknowledgments can either be omitted or be specified as "Primary" in the case of primary research data.

question

Which of the following should typically be covered through visual presentation?

answer

Information that is too detailed to be covered in words

question

Which of the following is true regarding the construction of titles and captions for visuals?

answer

The title or caption of the visual should concisely describe the visual's contents.

question

In today's business world, _____ are the most widely used form of written communication.

answer

emails

question

A(n) _____ is primarily used to represent the writer and his or her topic rather formally to an external audience.

answer

letter

question

The direct order plan of organizing information will be the most effective in writing _____.

answer

an email to the HR manager asking her how to access the new forms for reporting vacation time

question

The memos' function of communicating within a business has been largely replaced by email.

answer

True

question

Malik is the sales manager at Miracle Inc. He wants to create a daily sales report displaying the difference between the average sales figures for the current month and the average sales figures for the previous month. As per his instructions, the resulting visual will show plus and minus differences. Which of the following charts should the report team use?

answer

A bilateral column chart

question

If someone other than the primary recipient is to receive a copy of the message in such a way that the primary recipient will know who else has received a copy of the message, the sender should use the _____ field.

answer

Cc

question

Pull quotes, clip art, and other decorative visuals in a document need to be numbered.

answer

False

question

When constructing visuals in a document, you should _____.

answer

use background colors that provide high contrast with the data in a report

question

Jason Smith is writing a letter to one of his prospective clients, Alex Harper, the sales manager at Perry McKay Fashion House. Having sourced Alex's contact details from a vendor, Jason is unsure of Alex's gender. How should he address Alex in his letter?

answer

Dear Alex Harper

question

Trying to make your first draft a perfect draft can make you forget important information and slow down the writing process.

answer

True

question

In the context of writing email messages, a formal style of writing _____.

answer

uses sentences that are well structured and highly organized

question

Which of the following is true about visuals in a document?

answer

Some visuals can stand alone, but others will supplement the writing or speaking

question

A special form of _____ is used to compare the subdivisions of percentages

answer

stacked column chart

question

A Gantt chart _____.

answer

is a visual presentation that is used to show planning and scheduling activities

question

The style of organizing Web pages such that the most important point is presented first, followed by supporting information, and then by the historical or background information is known as the _____ pyramid style.

answer

inverted

question

Footnote references to numbers in a table should be keyed with asterisks (*) instead of numbers.

answer

True

question

You want to show 2010 sales by product (you have three) for each of your seven districts; the chart you will most likely select is the _____.

answer

multiple bar chart

question

_____ are simple tables, usually with column heads and sometimes with rules and borders.

answer

Text tabulations

question

In the proofreading stage of the writing process, you are most likely to _____.

answer

check the mechanical and grammatical elements of your message

question

Which of the following should typically be covered through visual presentation?

answer

Information that is too detailed to be covered in words

question

Which of the following is true regarding the amount of time novice business writers should ideally spend on each stage of the writing process?

answer

They should spend an equal amount of time on each of the three stages.

question

You should avoid the use of informal language in business email messages, especially when writing to people you know only on a business basis.

answer

False

question

A _____ is an orderly arrangement of information in rows and columns.

answer

table

question

The bars in a stacked column chart that is used to compare the percentages of subdivisions are unequal in length.

answer

False

question

Which of the following is true of the construction of visuals in a document?

answer

Colors and cross-hatching help readers see comparisons and distinctions and add to the attractiveness of the report.

question

Which of the following factors is common to all forms of written communication?

answer

The need to adapt messages according to the audience

question

Column totals are generally placed at the top of the column, but they may be placed at the bottom when the writer wants to emphasize them.

answer

False

question

Bernardo wants to use a visual to display the variation in population size across Texas by clearly outlining each district and using formatting techniques to indicate the differences. Which of the following visuals would best suit his purpose?

answer

A statistical map

question

Which of the following is the best method for emphasizing a slice in a pie chart?

answer

Pulling it out from the pie or enlarging it

question

When communicating with close friends, the email messages that are exchanged every day _____.

answer

use a casual style of writing

question

Which of the following is true of clip art?

answer

Sometimes clip art can overpower and distract the reader.

question

Visuals for communicating report information fall into two general categories: those that communicate primarily through visual elements (charts and graphs) and those that communicate primarily through _____.

answer

textual content

question

The memos' function of communicating within a business has been largely replaced by email.

answer

True

question

Which of the following should ideally be avoided during the drafting stage of the writing process?

answer

Focusing on creating a perfect draft on the first attempt

question

The similarity between casual language and informal language is that _____.

answer

they have the effect of conversation

question

Each person's way of developing a piece of writing for a given situation is unique.

answer

True

question

In constructing a pictograph, you must make all the picture units equal in size.

answer

True

question

The high-costs associated with using email are the reason why most businesses do not use it for communicating with their internal audiences.

answer

False

question

Which of the following statements is true regarding print text and online text?

answer

Online text uses fragments and abbreviations more frequently than print text.

question

Which of the following is true about memos or memorandums?

answer

Memos generally use casual or informal language.

question

When using the direct order plan to organize your information in a message, you should _____.

answer

present information that readers consider routine in the beginning

question

Which of the following rules should be followed when constructing tables?

answer

The units in which the data are recorded should be clearly mentioned in the table

question

Which of the following statements is true about emails?

answer

Emails can be archived and filed for easy access to a written record of correspondence.

question

Businesses use text messaging primarily for data reporting purposes.

answer

False

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