Multiple Response – Flashcards
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b, c, d
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Which of the following are tabs found in the Windows Task Manager dialog box?
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c, d
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Which of the following utilities can be accessed using the Computer Management window?
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a, b, d
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Which of the following types of events are logged by Windows and can be viewed using the event viewer?
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b, c
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Which of the following is true about Performance Monitor?
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event viewer, memory diagnostics chkdsk
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Which of the following utilities can be used to troubleshoot an improper shutdown?
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establish a theory, document outcomes
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Which of the following are valid steps in the six step troubleshooting method discussed in this chapter?
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establish your priorities, become a researcher, make no assumptions
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Which of the following are useful rules to use when troubleshooting?
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reproduce the problem, decide if hardware is the problem, research user manuals
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Which of the following steps can help form a best guess theory?
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check the Windows 7 compatibility center, try running the application in compatibility mode, try running the program in Windows XP mode
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Which of the following can you try if a legacy application is having compatibility problems with Windows 7?
