mgmt 464 t1 ch3 – Flashcards

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question
Which company cancelled contacts with 23 factories that did not meet its child-labor standards for suppliers?
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gap international
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Kohlberg's preconventional level is characterized by a person's adherence to an internal moral code (T/F)
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false
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A company may have come stakeholders of which it is only marginally aware (T/F)
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true
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Law is defined as
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formal codes that permit or forbid certain behaviors
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Employees who report illegal or unethical behavior on the part of others are known as
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whistle blowers
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Which of the following is NOT one of the examples provided as an organizational benefit received from being socially responsible?
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they are guaranteed to maximize resource productivity and reduce the average payback period of investment
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The justice approach to ethics proposes that actions and plans should be judged by their consequences (T/F)
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false
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The Ethics Resource Center found that the percentage of employees who had engaged in one or more unethical and/or illegal action during the past year was
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48%
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According to Carroll, legal responsibilities are defined by governments in laws that management is expected to obey (T/F)
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true
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Kohlberg places 80 percent of U.S. adults in the principled level of development (T/F)
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false
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The principle which proposes the punishment should be determined on a proportional basis to the "crime" is called
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retributive justice
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The first step in stakeholder analysis is identifying those who have only an indirect stake in the corporation (T/F)
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false
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"Let the buyer beware" is a traditional saying in free market capitalism (T/F)
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true
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In order for a business to be sustainable, it must satisfy which of Carroll's responsibilities?
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all of the above
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A study concerning social responsibility indicates that socially-responsibile firms are more likely to be welcomed into another country (T/F)
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true
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Which of the following statements is true concerning secondary stakeholders?
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all of the above
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Morality is defined as
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a general rule of conduct of personal behavior, based on religious or philosophical grounds
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Law refers to formal codes that permit or forbid certain behaviors and may or may not enforce ethics or morality (T/F)
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true
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Cultural norms and values can guide ethical behavior (T/F)
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true
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According to Carroll, the responsibilities defined by government in laws for management to obey are
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legal responsibilities
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Of the six values measured by the Allpot-Vernon-Lindzey Study of Values test, both U.S. and British executives consistently score highest on __ values and lowest on ___ values
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economic and political; social and religious
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According to Kohlberg, the third level of moral development, characterized by a person's adherence to an internal moral code, is called
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principled
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Corporation stakeholders are all constituencies that are affected by the achievement of the firms objectives (T/F)
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true
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All of the following are one of the four types of moral relativism EXCEPT
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principled relativism
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Economist Milton Friedman has argued that a business's only responsibility is to
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maximize profits and stay within the rules of the game
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Carroll's four responsibilities listed in order or priority are
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economic, legal, ethical, and discretionary
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Who said that the social responsibility of business is a "fundamentally subversive doctrine" and that they one social responsibility of business is "to use its resources and engage in activities designed to increase its profits so long as it stays with the rules of the game..."?
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milton friedman
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Role relativism is based on the belief that
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social roles carry with them certain obligations
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Research indicates that when faced with a question of ethics, managers tend to ignore codes of ethics and try to solve their dilemma on their own (T/F)
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true
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Which of the following is one of the most common reasons given by surveyed executives for bending the rules to attain their objectives?
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all of the above
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As societal values evolve, it is likely that the ____ responsibilities of today may become the ____ responsibilities of tomorrow
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discretionary; ethical
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Society generally expects firms to work with employees and the company to plan for layoffs. This is an example of which of Carroll's responsibilities?
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ethical
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Archie Carroll contends that the primary goal of business is profit maximization (T/F)
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false
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A problem with the utilitarian approach to ethics is the difficulty in recognizing all the benefits and the cost of any particular decision (T/F)
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false
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According to Kohlberg, the second level of moral development, characterized by considerations of society's laws and norms, is called
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conventional
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Managers who want to improve ethical behavior should take actions such as
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all of the above
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According to Kohlberg, in what stage of moral development do the majority of people in the U.S. occupy?
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conventional stage
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Specific changes reported by CEOs in a survey by the Business Roundtable Institute for Corporate Ethics included all of the following EXCEPT
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decreased number of whistleblowers
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In order for a business to be sustainable, it must satisfy which of Carroll's responsibilities?
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all of the above
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"When in Rome, do as the Romans do" reflects which type of moral relativism?
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cultural relativism
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Providing day care centers to employees is an example of which Carroll's responsibilities?
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discretionary
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Friedman referred to the social responsibility of business as a "fundamentally subversive doctrine" (T/F)
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true
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All of the following are one of the four types of moral relativism EXCEPT
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principled relativism
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The first step in stakeholder analysis is to
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identify primary stakeholders
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Using the Golden Rule and never treating another human being simply as a means but always as an end are the categorical imperatives of
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immanuel kant
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According to Carroll, the responsibility that management of a business organization assumes which are purely voluntary obligations are
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discretionary responsibilities
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According to Kohlberg's levels of moral development, the conventional level is characterized by considerations of society laws and norms
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true
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Carroll's four listed in order of priority are
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economic, legal,ethical, and discretionary
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The approach to ethical behavior which proposed that decision makers be equitable, fair, and impartial in the distribution of costs and benefits to individuals and groups is called
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justice approach
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All of the following are considered primary stakeholders EXCEPT
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governments
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A code of ethics was important for two reasons. The first reason is that is clarifies company expectations of employee conduct in various situations, and the second reason is
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that it makes clear that the company expects its people to recognize the ethical dimensions in decision and actions
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Which one of the following is NOT one of the arguments against social responsibility as used be economist Milton Friedman?
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businesses can actually do very little in terms of social responsibility
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Being known as socially responsible may provide a company with social capital, the goodwill of key stakeholders, that can be used for competitive advantage (T/F)
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true
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Role relativism is based on the belief that
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social roles carry with the certain obligations
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The theory of vital responsibility proposes that a private corporation has responsibilities to society that extend beyond making profit (T/F)
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false
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The difference between ethical and discretionary responsibilities is that few people expect an organization to fulfill ethical responsibility (T/F)
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false
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Freidman's traditional view of a business firm
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argues against the concept of social responsibility, primary goal of business is profit maximization not spending shareholder money for the general social interest
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Social Capital
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refers to the goodwill of stakeholders
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Characteristics of Sustainability
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environmental, economic, and social
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Stakeholders
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have an interest in the business and affect or are affected by the achievement of the firm's objectives
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Enterprise Strategy
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articulates the firm's ethical relationship with its stakeholders
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Primary Stakeholders
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have a direct connection with the corporations and have sufficient bargaining power to directly affect corporate activities
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Secondary Stakeholders
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have an indirect stake in the corporation but are also affected by corporate activities
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Estimate
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the effect on each stakeholder from a particular strategic decision
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Reasons for Unethical Behavior
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unaware the behavior if questionable, lack of standards of conduct, different cultural norms and values, behaviors based or relationship based governance systems, and different values between business people and stakeholders
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Moral Relativism
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claims that morality is relative to some personal, social, or cultural standard and that there is not a method for deciding whether one decision is better than another
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Types of Moral Relativism
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naive relativism, role relativism, social group relativism, and cultural relativism
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Kohlbergs Levels of Moral Development
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preconventional level, conventional level, and principled level
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Preconventional Level
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concern for one's self
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Conventional Level
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considerations for society's laws and norms
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Principled Level
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guided by an internal code of ethics
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Code of Ethics
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specifies how an organization expects its employees to behave while on the job
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Ethics
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the consensually accepted standards of behavior for an occupation, trade, or profession
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Utilitarian
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actions are judges by consequences
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Individual Rights
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fundamental rights should be respected
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Justice
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decisions must be equitable, fair and impartial in the distribution of costs and benefits to individuals or groups
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Utility Cavanagh's questions
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does it optimize the satisfaction of the stakeholders?
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Rights Cavanagh's questions
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does it respect the rights of the individuals involved?
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Justice Cavanagh's questions
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is it consistent with the canons of justice?
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Kant's Categorical Imperatives
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1. actions are ethical only if the person is willing for the same actions to be taken by everyone who is in a similar situation. 2. never treat another person simply as a means by always as an end
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Although Friedman argues his position based on the impact of socially responsible actions on a firms profit, Carroll does not (T/F)
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false
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Carroll proposes that a lack of social responsibility results in increased government regulations, which reduce a firm's efficiency (T/F)
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true
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Being known as a socially responsible firm may provide a company with __, the goodwill of key stakeholders
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social capital
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An overachieving strategy that explicitly articulates the firm's ethical relationship with its stakeholders is called
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enterprise strategy
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Relationship based countries tend to be less transparent and have a higher degree of corruption than do rule based countries (T/F)
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false
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According to Carroll, the responsibility that management of a business organization has to reduce goods and services of value to society so that the firm may repay its creditors and stockholders is called
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economic responsibility
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There is no truth to the comment that "business ethics" is an oxymoron (T/F)
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true
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According to Kohlberg, the first level of moral development characterized for concern for self is called
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preconventional
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The approach of ethical behavior which proposes that actions and plans should be judged by their consequences, thus producing the greatest benefit to society with the least harm or the lowest cost is called
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utilitarian approach
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Moral relativism could enable a person to justify almost any sort of decision or action, so long as it is not determined legal (T/F)
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true
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The Dow Jones Sustainability index includes
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environmental, economic, and social sustainability
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The term "social responsibility", according to Carroll, can be viewed as a combination of
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organization's ethical and discretionary responsibilities
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Friedman's position on social responsibility
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appears to be loosing traction with business executives
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Issues in affermative action such as reverse discrimination are examples of conflicts between
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distributive and compensatory justice
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All of the following are considered secondary stakeholders EXCPET
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suppliers
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Rule based governance
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relies on publicly verifiable information
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Vice President Sherron Watkins used the ___ analogy to explain why executives at Enron engaged in its unethical and illegal actions
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frogs in the boiling water
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Which of the following companies was cited in the text as an example of a company which does its best to consider its responsibilities to its primary and secondary stakeholders when making strategic decisions?
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johnson & johnson
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In any one strategic decision, the interests of one stakeholder group can conflict with another (T/F)
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true
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The approach to ethical behavior which proposes that human beings have certain fundamental rights that should be respected in all decisions, thus avoiding interfering with the rights of others
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individual rights approach
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The concept that proposes private corporations have responsibilities to society that extend beyond making a profit is known as
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social responsibility
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Blindly following orders reflects which type of moral relativism?
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role relativism
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According to the utilitarian approach, the ability to affect the company is known as
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power
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