MGMT 3320 Ch. 4 – Flashcards

Companies can establish a competitive advantage by

An organization's mission

Andy is a member of high-level group within a large hospitality organization that develops and coordinates corporate strategy. Andy is likely part of a(n)

____ strategy involves the actions taken by firms to better operate in a relevant industry or market.

When organizations are downsizing the number of employees in the hierarchy, this usually involves a ____ strategy.

When a company decides to own and operate several separate companies, which strategy is being employed?

An organization made up of various businesses similar in the products or services they provide is pursuing which type of strategy?

Which adaptation model of business strategy is best used when the situation is highly stable with low uncertainty?

Which adaptation model of business strategy is characterized by ignoring the environment?

A new, medium-size hotel chain groups its personnel into different departments on the basis of individual expertise, which is called the ____ design.

Rolex, a maker of expensive, high-quality watches that convey status and luxury, follows a differentiation strategy. Therefore, an important goal of its human resource strategy will likely be to

Which of the following organizational designs is MOST likely to have few managerial levels?

Yum Brands began with three businesses: Pizza Hut, Taco Bell, and Kentucky Fried Chicken. Since its founding, the company has acquired other fast-food firms, including Long John Silver's and A&W. Which type of organization design would be most appropriate for Yum's strategy?

Which of the following was NOT identified as an organizational component affecting the formulation and implementation of human resource strategy?

The process of handling union issues and challenges is called

The principles and beliefs that shape what employees think about a company is called

The set of factors that prompt people to perform work at high levels is called

An individual's reactions to environmental factors that present excessive demands is called

The Home Depot is following an overall strategy of growth. It's the fastest-growing retailer in history, opening a new store every 43 hours. Which of the following actions is Home Depot NOT likely to use as it implements its strategy?

What is a psychological contract?

Adrienne believes that it is fine to spend one or more hours each workday talking on the phone with personal friends. Adrienne's employer disagrees. This disagreement involves which part of the psychological contract?

When Hershey family interests considered selling their Hershey Foods stock in 2001, employees were outraged. They felt betrayed and were angry and pessimistic. Which individual or interpersonal process was interfering with implementation of Hershey's strategy?

In the past, evaluations of the effectiveness of the human resource function concentrated mainly on

Companies that view their human resource function as a strategic asset should NOT evaluate HR effectiveness by investigating

Pierre would like to increase the effectiveness of human resources at his firm. What advice would you give him?

The organization's ____ is the basic reason for existence.

The top management team includes the:

____ strategies deal with how the firm manages each of its major functions such as marketing or human resources.

General Electric owns and operates are number of different businesses, which is primarily an example of a ____ strategy.

A ____ strategy occurs when a company targets a particular facet of the market.

LMNO Corporation is a U.S.-based company with four distinct businesses, including a national music and video store chain, a rap music production company, a talent agency that represents several famous rap stars, and a digital video disc (DVD) production facility that makes and records music videos on DVDs. LMNO is in the process of acquiring another company, its major music store rival BeBop Records. Because its rap stars are so famous, LMNO charges crazed fans a higher price for its music compact discs and DVD videos. The fans don't mind, as they often have the opportunity to meet the rap stars in person at various LMNO music stores throughout the year. LMNO has a policy of promotion from within as well as a no-layoff policy, and all managers are required to rotate through each business before they can be promoted.

The top management team in a company usually includes all the shareholders.

An agency problem occurs when there is a conflict between the interests of managers and the interests of shareholders.

The functional strategies help determine what businesses the firm will operate.

The stability strategy essentially maintains the status quo.

Unrelated diversity occurs when an organization expand into products that are similar to its current ones.

The adaptation model assumes that the firm should change its strategies to meet environmental characteristics.

A defender strategy works well in an environment where there is little change or uncertainty.

A cost leadership strategy is one that focuses on increasing costs and charging high prestige prices.

The three components of human resource strategy formulation are staffing, development, and compensation strategies.

The U-form, M-form, and H-form are known to be different organizational designs.