MGMT 160 Impression Management – Flashcards
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Conformity
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agreeing with someone else's opinion to gain his or her approval is a form of ingratiation
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Favors
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doing something nice for someone to gain that person's approval is a form of ingratiation
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Excuses
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explanations of a predicament creating event aimed at minimizing the apparent severity
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Apologies
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admitting responsibilities for an undesirable event and simultaneously seeking to get a pardon for the action is a defensive technique
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Self-promotion
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highlighting ones best qualities, downplaying one's deficits and calling attention to one's achievements is a self focused technique
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Enhancement
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claiming that something you did is more valuable than most other members of the organizations would think is a self focused technique
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Flattery
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Complimenting others about their virtues in an effort to make oneself seem perceptive and likable is an assertive technique
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Exemplification
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doing more than you need in an effort to show how dedicated and hardworking you are is an assertive technique
