ISOM 210 Exam 1 – Flashcards
Unlock all answers in this set
Unlock answersquestion
Appliance
answer
A computer dedicated to a single function.
question
Application software
answer
Used for specific information processing needs (payroll, training)
question
Automation
answer
Involves computerizing manual tasks making them more efficient and effective and dramatically lowering operational costs.
question
B2B
answer
Applies to businesses buying from and selling to each other over the internet.
question
B2C
answer
Applies to any business that sells its products or services directly to customers online.
question
Banner ad
answer
A box running across a website that advertises the products and services of another business, usually another eBusiness.
question
Benchmarking
answer
A process of continuously measuring system results, comparing those results to optimal system performance, and identifying steps and procedures to improve system performance.
question
BPR (Business Process Re-engineering)
answer
The analysis and redesign of workflow with and between enterprises.
question
Business intelligence
answer
Information collected from multiple sources such as suppliers, customers, competitors, partners, and industries that analyze patterns, trends, and relationships for strategic decision making.
question
Business processes
answer
Standardized set of activities that accomplish a specific task.
question
Business strategy
answer
A leadership plan that achieves a specific set of goals or objectives.
question
Browser
answer
Enables the user to navigate the World Wide Web. The two leading browsers are Netscape Navigator and Microsoft Internet Explorer.
question
C2B
answer
Applies to any consumer who sells a product or service to a business on the internet.
question
C2C
answer
Applies to customers offering goods and services to each other on the Internet.
question
CIO (Chief Information Officer)
answer
Responsible for overseeing all uses of MIS and ensuring the MIS strategically aligns with business goals and objectives.
question
Competitive advantage
answer
A feature of a product or service on which customers place a greater value than on similar offerings from competitors.
question
Data
answer
Raw facts that describe the characteristics of an event or object.
question
Decision making process
answer
Problem identification, data collection, solution generation, solution test, solution selection, solution implementation.
question
Decision support system (DSS)
answer
Model information using OLAP, which provides assistance in evaluating and choosing among different courses of action.
question
Desktop
answer
Computer that sits on, next to, or under a user's desk and is too large to carry around.
question
Disintermediation
answer
Occurs when a business sells direct to the customer online and cuts out the intermediary. (Term not acronym)
question
Ebusiness
answer
Includes ecommerce along with all activities related to internal and external business operations such as servicing customer accounts, collaborating with partners, and exchanging real-time information.
question
Ecommerce
answer
The buying and selling of goods and services over the Internet.
question
Executive information system (EIS)
answer
A specialized DSS that supports senior-level executives and unstructured, long-term, non-routine decisions requiring judgment, evaluation, and insight.
question
Fact
answer
The confirmation or validation of an event or object.
question
Gigabyte
answer
Roughly 1 billion bytes.
question
Hardware
answer
Consists of the physical devices associated with a computer system.
question
HTTP
answer
The internet protocol web browsers use to request and display web pages using universal resource locators.
question
Information
answer
Data converted into a meaningful and useful context.
question
Innovator's Dilemma
answer
A book discussing how established companies can take advantage of disruptive technologies without hindering existing relationships with customers, partners, and stakeholders.
question
Input devices
answer
Equipment used to capture information and commands (mouse, keyboards)
question
Internet
answer
A massive network that connects computers all over the world and allows them to communicate with one another.
question
Internet of Things
answer
A world in which interconnected, Internet-enabled devices, or things, can collect and share data without human intervention.
question
Knowledge
answer
Skills, experience, and expertise coupled with information and intelligence that creates a person's intellectual resources.
question
Strategic level
answer
Managers develop overall business strategies, goals, and objectives as part of the company's strategic plan.
question
Managerial level
answer
Employees are continuously evaluating company operations to hone the firm's abilities to identify, adapt to, and leverage change.
question
Operational level
answer
Employees develop, control, and maintain core business activities required to run the day-to-day operations.
question
Mainframe
answer
Designed to meet the computing needs of hundreds of people in a large business environment.
question
Megabyte
answer
Roughly 1 million bytes.
question
MIS (Management Information Systems)
answer
A business function, like accounting and human resources, that moves information about people, products, and processes across the company to facilitate decision making and problem solving.
question
Multitasking
answer
Allows more than one piece of software to be used at a time.
question
Nonvolatile memory
answer
Memory that does not need to have constant power to function.
question
Operating System
answer
Controls the application software and manages how the hardware devices work together.
question
Output devices
answer
Equipment used to see, hear and accept the results of information processing requests. (Monitor, printer, microphone)
question
Porter's Five Forces Model
answer
A model for analyzing the competitive forces within the environment in which a company operates, to assess the potential for profitability in an industry.
question
Predictive Analytics
answer
Extracts information from data and uses it to predict future trends and identify behavioral patterns.
question
Production
answer
The process by which a business processes raw materials or converts them into a finished product for its goods or services.
question
Pure play business
answer
A business that operates on the Internet only without a physical store.
question
RAM (Random Access Memory)
answer
The computer's primary working memory, in which program instructions and data are stored so that it can be accessed directly by the CPU.
question
Secondary storage
answer
Equipment designed to store large volumes of data for long-term storage (CD, DVD)
question
Semistructured decisions
answer
Occurs in situations in which a few established processes help to evaluate potential solutions, but not enough to lead to a definite recommended decision.
question
Smartphone
answer
A cellular telephone with a keypad that runs programs, music, photos, and emails and includes many features of a PDA.
question
Social Network
answer
An application that connects people by matching profile information.
question
Software
answer
Set of instructions the hardware executes to carry out specific tasks. (Word, Excel)
question
Software upgrade
answer
Occurs when the software vendor releases a new version of the software, making significant changes.
question
Structured decision
answer
Involves situations in which established processes offer potential solutions.
question
Supercomputer
answer
The fastest, most powerful, and most expensive type of computer. Used often for research and large computations
question
Supply chain
answer
All parties involved, directly or indirectly, in obtaining raw materials or a product.
question
SWOT analysis
answer
Evaluates an organization's Strengths, Weaknesses, Opportunities, and Threats to identify significant influences that work for or against business strategies.
question
System software
answer
Controls how the various technology tools work together along with the application software.
question
Transaction processing system (TPS)
answer
The basic business system that serves the operational level and assists in making structured decisions.
question
Unstructured decisions
answer
Occurs when no procedures or rules exist to guide decision makers toward the correct choice.
question
Utility Software
answer
Provides additional functionality to the operating system.
question
Web 2.0
answer
The next generation of Internet use- a more mature, distinctive communications platform characterized by new qualities such as collaboration and sharing, and free.
question
Web 3.0 features
answer
Specific answers to searches, integration of older devices, intelligent applications, Open ID, open technologies, a worldwide database.
question
Webinar
answer
Blends videoconferencing with document sharing and allows the user to deliver a presentation over the web to a group of geographically dispersed participants.
question
WWW (World Wide Web)
answer
Provides access to Internet information through documents, including text, graphics, audio, and video files that use a special formatting language called HTML.
