IS 290 EXAM#3 Chapter 12 – Flashcards

Which application's primary business benefits include sales forecasts, sales strategies, and marketing campaigns? CRM All of these ERP SCM

Which of the following describes ERP systems? ERP systems provide a foundation for collaboration between departments All of these. ERP systems have been widely adopted in large organizations to store critical knowledge used to make the decisions that drive the organization's performance. ERP systems enable people in different business areas to communicate.

Which application's primary business benefits include forecasting, planning, purchasing, material management, warehousing, inventory, and distribution? SCM CRM All of these ERP

Which application's primary business benefits include market demand, resource and capacity constraints, and real-time scheduling? ERP CRM SCM All of these

Who are the primary users of SCM systems? All of these Sales, marketing, customer service Customers, resellers, partners, suppliers, and distributors Accounting, finance, logistics, and production

Who are the primary users of ERP systems? Customers, resellers, partners, suppliers, and distributors Sales, marketing, customer service Accounting, finance, logistics, and production All of these

Which application are employees most likely to use? All of these SCM CRM ERP

What is at the heart of any ERP system? Database Information Employees Customers

What are several different types of software that sit in the middle of and provide connectivity between two or more software applications? Middleware All of these Automated business process Ebusiness infrastructure

What are the primary business benefits of an ERP system? All of these Sales forecasts, sales strategies, and marketing campaigns. Market demand, resource and capacity constraints, and real-time scheduling. Forecasting, planning, purchasing, material management, warehousing, inventory, and distribution.

Which of the following is a component ERP vendors offer to differentiate themselves in the marketplace? Sales. CRM. Accounting. Human resources.

What represents a new approach to middleware by packaging together commonly used functionality, such as providing prebuilt links to popular enterprise applications, which reduces the time necessary to develop solutions that integrate applications from multiple vendors? Automated business process Middleware Enterprise application integration middleware Ebusiness infrastructure