Health Organization and Supervision
Unlock all answers in this set
Unlock answersquestion
            True or False? Team players must be given opportunities to develop their technical skills as well as interpersonal skills; that is, the skills that pull people together as a team.
answer
        True
question
            True or False? There is always a period early in the life of a team when effort must be invested in team formation but little if anything is accomplished.
answer
        True
question
            True or False? The single significant factor that unites the members of any team is their appointment by the same higher authority.
answer
        False
question
            The most common problem or condition leading to team failure is:
answer
        Poor Leadership
question
            True or False? Sometimes teams are overdone, being formed when not needed in situations that can be handled as well or better by individuals.
answer
        True
question
            True or False? The strength of the group dynamics of a team depends mostly on how willing leaders are to share authority, responsibility, information, and resources.
answer
        True
question
            One of the clearly valuable benefits of teams is:
answer
        The total achievements of a team are invariably greater than what could be achieved by members acting individually.
question
            True or False? Team cooperation is enhanced when employees know that their performance evaluations are affected by the extent to which they display teamwork.
answer
        True
question
            Few if any _______ in business are as potentially productive and creative as a team of fully participative individuals united by a common purpose.
answer
        Forces
question
            A team-reward strategy should in part be based on:
answer
        Recognizing the entire team when goals are met.
question
            True or false? Leaders shape the culture of an organization, but it is also true that the culture can sometimes shape the leaders.
answer
        True
question
            True or false? Auto leader and manager are synonyms in dictionaries and thesauruses , they seem to come boy different meaning in many of their organizational uses.
answer
        True
question
            True or false ? If you are a full time supervisor you are rewarded for the responsibilities you fulfill and for what your employees do under your direction, not for the tasks you personally perform.
answer
        True
question
            People obey managers because they must or are expected to, but people follow the leaders because____________.
answer
        They want to
question
            True or false? For a supervisor to truly command respect in the department, he or she must open me apply the power of the position at every opportunity
answer
        False
question
            True or false? To be an effective leader one must be completely without prejudices or shortcomings.
answer
        False
question
            Effective leaders are able to get people to do their bidding by:
answer
        Showing them by example the way certain things should be done.
question
            Effective leaders do not:
answer
        Express themselves in words far more elaborately than in attitudes or actions.
question
            True or false? The best leaders are interested in developing the leadership skills of their employees so that the success of the team never depends on a single person.
answer
        True
question
            True or false? It is often possible to avoid or minimize telephone tag by picking a certain time of day to do your calling.
answer
        ...
question
            True or false? The conscientious supervisor should be able abolish the operations of the grapevine within his or her own department
answer
        false
question
            True or false? Unwillingness to compromise destroys any chance of achieving a win-win outcome.
answer
        True
question
            True or false? Subordinates some time with whole important information from supervisors is they fear to be the bearer of bad news.
answer
        false
question
            True or false? Supervisors should depend entirely on all available for most sources to stay in touch with what is happening in the organization.
answer
        false
question
            The sign of dis interest in a listener
answer
        Avoiding eye contact
question
            Compromise does not connote___________.
answer
        Weakness
question
            True or false? The formal communication network, or grapevine, flourishes when solid information is scarce or delayed.
answer
        True
question
            Barriers to spoken communication ordinarily do not include:
answer
        None of the above
question
            True or false? In the take it or leave it approach differences are ordinarily resolved through compromise
answer
        false
question
            True or false? To minimize the amount of paper that must be transmitted, single space your letters and get as much as possible on a page
answer
        false
question
            True or false? A general problem noted in business writing is that many memo riders spent too much time writing and rewriting.
answer
        false
question
            True or false? Email carries much business information that is communicated in careless, unedited fashion.
answer
        True
question
            True or false ? writers of memos and letters need to consider the level of education of their readers.
answer
        True
question
            In writing, rewriting, and editing a letter you should:
answer
        Right to the level of education of the intended readers.
question
            True or false? written messages are usually more susceptible to misinterpretation then messages transmitted by other means.
answer
        false
question
            True or false? Use emails when transmitting extensive data or information that must be retained as a permanent record.
answer
        false
question
            You a_________ when transmitting expensive data or information that will be retained as a permanent
answer
        Letter
question
            True or false? It is always best to send a memo to an individual rather than to a position.
answer
        false
question
            __________ standards concern compliancy with policy and procedures, and relate to the likes of attendance and punctuality.
answer
        Compliance
question
            True or false? The summary statement on a job description necessarily com boys the qualification sought in those who apply for the job.
answer
        false
question
            True or false? The Americans with Disabilities Act ada forces employers to make changes in the work environment to accommodate persons with disabilities.
answer
        True
question
            The job description is a__________ of how the job was done at a particular time; it is growing outdated as soon as it is written.
answer
        Snapshot
question
            True or false? Performances standards are used to tell employees how will they must do their work.
answer
        True
question
            For a supervisor's job description, the scope of authority will ordinarily include:
answer
        The extent to which the supervisor can make decisions without consulting superiors.
question
            Degrees of independence and job descriptions are expressed for the purpose of:
answer
        Advising whether the job includes any supervisory or administrative functions.
question
            Overall, a job description can be considered:
answer
        A versatile document that can be put to several productive uses.
question
            True or false? an ad hoc team is a team one with a permanent chair person in a rotating membership, such as product safety committee.
answer
        False
question
            True or false? Because of their supposed permanence standing committees such as safety committees and product evaluation committees are not considered true teams.
answer
        false
question
            True or false? Mini healthcare managers are on willing are unable to adopt the cost of the self directed teams.
answer
        True
question
            True or false? Sometimes teams are overdone, being formed when not needed and situations that can be handled as well or better by individuals.
answer
        True
question
            Which of the following is not a characteristic of effective team?
answer
        Its composition is strictly limited to members of the department or immediate work group.
question
            Comparing the pocket or concept of leadership and management, we originally
answer
        Leadership is viewed as something more than management.
question
            leadership is an important set of skill processes that are acquired:
answer
        Through intuition and experience
question
            Tankard a service oriented culture, effective supervisors:
answer
        Treat their employees the way they want customers to be treated
question
            True or false? A culture in which the leadership style of the management features coercion and authoritarianism can't be fully as effective as a culture characterized by participation.
answer
        false
question
            True or false? Effective leaders possess team leadership skills to a far greater extent than professional or technical skills
answer
        False
question
            True or false? For a supervisor to choose camara sick and the department, he or she must openly apply the power of the position at every opportunity
answer
        false
question
            True or false? Horizontal management is influencing people over whom one has no formal authority .
answer
        True
question
            The supervisors relationship with the form of communication system the great by should be to:
answer
        tune in, listen, and seek to clarify questionable information.
question
            The power play approach to negotiation is ordinarily based on Marshalling enough power to overwhelm opponents.
answer
        True
question
            True or false? When ending a telephone conversation, be sure to tell the other party to have a nice day.
answer
        false
question
            In writing, rewriting, and editing a litter you should
answer
        Write in a formal, passive voice
question
            True or false? It is important that any fax document contains all the information to the recipient needs for considering a reply .
answer
        True
question
            Which of the following is not true of emails?
answer
        it is the most accurate means of message transmission .
question
            Your preparation of any written communication should begin with
answer
        Define the purpose of the message
question
            The practice of management is
answer
        Influenced by the context of the organization
question
            A graphic representation of the organisation formal structure is called
answer
        An organizational chart
question
            Developing implementing, and revising the organization policies is the role of
answer
        Middle managers
question
            Within an organization it is the supervisor's role to
answer
        How the work will be accomplished by the team
question
            Position descriptions, policies and procedures, training checklists , and performance standards are all examples
answer
        Strategic plan
question
            Procedures should be complete enough so
answer
        Anyone generally competent for that position can perform that task
question
            In the present day, what is the principal hazard and utilizing any degree of touch other than the handshake in interpersonal communication?
answer
        Any degree of touch other than a handshake runs the risk of violating someone's personal space and being perceived as an unwelcome intrusion and perhaps even be interpreted as sexual harassment
question
            What are the primary advantages of face-to-face communication over communication in writing?
answer
        Some shortcomings can arise from other communications that lacks facial expression, vocal tone, and immediacy of feedback and thus, inter change
question
            Under what kind of leadership would an organization be least likely to change? Why?
answer
        Bureaucracy is well established and often inflexible
question
            Explain the main differences between a mission and a vision statement
answer
        mission is realistic expression of what the organisation actually does at the current time  Vision is idealistic betrayal of what the organization would like to become some time in the future
question
            True or false? One of the principal reasons for having personal policies is to influence employee behavior.
answer
        True
question
            True or false? The single most important characteristic of policy application or inter peration is consistency.
answer
        True
question
            True or false? All supervisors must be intimately knowledgeable of policies concerning benefit program.
answer
        True
question
            True or false? Workers compensation claim have been declining in recent years, so it has been possible to reflect this decline in the appropriate policy .
answer
        false
question
            Problems arise when__________ stray from policies and the procedures that implement down .
answer
        Practices
question
            True or false? Policy for selecting mission in value of the organization and are made more specific procedures .
answer
        True
question
            Poorly worded, unfair, or illogical procedures can lead to:
answer
        Many exceptions to policies. Confusion over policy interperation. Inconsistent treatment of employees.
question
            It should be_____________ for every organization to provide its employees with knowledge of its policies
answer
        Mandatory
question
            Policies are:
answer
        Guideline establish for pursuing goals and shaping behaviors
question
            When there are no policies
answer
        Many managers resort to management by crisis
question
            The__________ at is significant as a precursor of the Americans with Disability Act.
answer
        Rehabilitation
question
            The portion of the hill Insurance Portability and Accountability Act HIPAA oh no I'm sorry to supervisors and employees is the__________.
answer
        Privacy Rule
question
            the federal law that open all non-profit hospitals to union organizing was
answer
        the labor management relation act tafy-Harley
question
            True or false? The Americans with Disability Act include a specifically defined list of disabilities covered by law
answer
        false
question
            True or false? The civil rights act of 1991 had the effect of lessening the penalties for discrimination as addressed in the Civil Rights Act of 1964
answer
        false
question
            The legislation referred to as______________ , certain employees and dependents may remain on the group health insurance contracts under which they have been covered
answer
        consolidated omnibus budget reconciliation act (COBRA)
question
            True or false? The health insurance portability and accountability act ( HIPAA) is primary interested only to benefit managers and insurance carrier
answer
        False
question
            Under the age discrimination in employment Act (ADEA) and subsequent amendments
answer
        defined workers age 40 and older as a protected class under antidiscrimination legislation. Establish the right of individuals to be treated in employment on the basis of ability rather than on the basis of age related criteria. Eliminated a mandatory retirement age for most workers.
question
            True or false? When people of certain skills become difficult to find, especially in occupation is in demand have their choice of employer this is a buyer's market in recruitment .
answer
        false
question
            True or false? Well written resumes are the most reliable sources of accurate job candidate information.
answer
        False
question
            True or false? a job candidate outside interest could indicate the presence of certain desirable capabilities.
answer
        True
question
            True or false? The fast changing health care by me is making it increasingly easier to find the right employees.
answer
        false
question
            true or false? the Civil Rights Act of 1964 forever altered the employment application by limiting that's kind of information that can be requested.
answer
        True
question
            The primary thrush of federal and state employment and legislation is to
answer
        Ensure that hiring retention and promotion decisions are made only on the basis of the ability of an employee to do the job
question
            True or false? Improve selection of employees is part of improved customer service team building and cost
answer
        True
question
            Healthcare institutions are looking for more people who can contribute to the continuous improvement of_____________ productivity and creativity .
answer
        Customer service
question
            Frequent job changes appearing on application or resume can mean
answer
        The applicant has been far frequently the individual has experience boredom or discontent at each employment the person has been unable to get along with supervisor and coworkers
question
            one of the most effective recruiting sources and one that calls little or nothing and ever tizing and recruiting call is employee
answer
        Referral
question
            True or false? General orientation include familiarization of each employee with the appropriate position description and performance standards .
answer
        False
question
            True or false? One reason for providing new employee orientation soon after high is that these people are most impressionable when they first join the organization
answer
        True
question
            True or false? It is best to exclude initiative such as reengineering quality management and cost cutting strategies for orientation and safety until the new employee have become accustomed to their new environment.
answer
        False
question
            True or false? New employees initial orientation is conducted by the supervisor of the department to which they are assigned.
answer
        False
question
            True or false? Design of a department orientation program begins with identification of the expectations placed on employees.
answer
        False
question
            it is important to provide new employees with a initial experiences that can result in early
answer
        success
question
            He preparing for the arrival of new orientees it is advisable to
answer
        Prepare an orientation packet of pertinent information for the new employees
question
            By the second week of the job you should be making newcomers feel like
answer
        Family
question
            The individual who conducts any particular and you should
answer
        the person who will be the direct supervisor of the new hire
question
            True or false? If a resume seems to fit the open job perfectly is highly likely that something has been invented masked or omitted
answer
        True
question
            A conscientious interviewers advanced preparation for interview should include
answer
        Review of the appropriate job description + revision as necessary
question
            True or false? references are best obtained by the interview a supervisor directly from the applicant's previous supervisor
answer
        False
question
            True or false? The ideal select an interviewer is the manager of the supervisors who will manage the new employee
answer
        False
question
            Fo most approaches to employment interviewing are based largely on the premises that candidate who have already display certain competencies are likely to continue to display those competencies.
answer
        True
question
            A formal offer of employment is usually explain it in writing by
answer
        Human resources
question
            True or false? In your question you should try to get the applicant to account for any substantial gap in work history.
answer
        True
question
            The process of checking the references of applicant should
answer
        Be undertaken by the human resources department
question
            The worker adjustment and retraining notification act WARN require certain employers to provide advance notification of major reduction in force.
answer
        True
question
            True or false? Without performance standards employees evaluation are necessarily hi Lisa subjective and can lead to charges of discrimination
answer
        True
question
            The areas you may not ask about when interviewing a applicant include
answer
        The individual's credit standing
question
            The two primary uses of job description are performance evaluations and employee training
answer
        False
question
            True or false? You can learn a fair amount about a policeman by the kind of questions they asked and where did they ask any questions at all
answer
        True
question
            True false? You should review the person's application when he or she is sitting in your presence so you can ask questions as you go through it
answer
        False
question
            Under the age discrimination in employee asked ADEA
answer
        The threshold of legal protection against age discrimination is age 40
question
            Truffles? One of the ways to stimulate I'm 18 turning what if you turn new employees lose with little guidance and finding their place in the group
answer
        True
question
            The key to applicability of the Americans with Disability Act live in an individual's ability to satisfactorily perform the__________ of a job.
answer
        Major functions
question
            Where there are no policies
answer
        Many managers resort to management by crisis
question
            be extremely weary of the interview subjects who
answer
        Complain about a present or former employer. Seems unable to explain one or more significant gap in employment history. Presents a resume so suited to the job that it appears to good to be true.
question
            The planning phase of a department to orientation program is often flight because at the new time employees are arriving the department is likely to be
answer
        Understaffed
question
            True or false? There was no federal regulation of businesses before 1964
answer
        False
question
            The job description summary statement does not include
answer
        The name of the job supervisor or manager
question
            The summary statement of a job describe necessarily convoys the qualifications and those who applied for the job
answer
        False
question
            The job description summary statement that leads off a position description is a requirement of the
answer
        Joint Commission
question
            True or false? A complete manual should be maintained in the supervisors office so that employees must request its use
answer
        False
question
            True or false? The maximum effectiveness policy must be publicized as well as published
answer
        True
question
            Part of the vision and mission of orientation is to see their jobs as contribution to the total__________ organization.
answer
        impact
question
            The primary consideration of a new employee orientation program should be too
answer
        Encouragement employees towards the delivery of superior customer service
question
            Improve selection of employ new employees is an intergal part of
answer
        Educating supervisors and recruiting methods
question
            true or false? There are no questions concerning a that can be asked on a job application
answer
        False
question
            in preparing to write or update a position why should the supervisor solicited the participation of the employee or employees presently doing that job
answer
        No matter how knowledgeable or a particular job as supervisor and maybe no one knows too little and without an antenna working details of the job better than the experienced person who does it every day
question
            Explain the essential differences between a policy and procedure
answer
        Policies are guidelines that spell out required prohibited or suggested course of action and define boundaries. the seizures are guidelines that spell out the necessary for the active implementation of a policy like sexual harassment
question
            Explain what the right to know law primarily addresses and what they are intended to accomplish
answer
        The right analog Premier jersey potential harmful substances that employees might be exposed to an legally give work has the right to know what they are dealing with on the job in the way of hazardous substances
question
            Would 13 statement best summarizes each you are not allowed to request on an employee application
answer
        You are not allowed to ask about age first race for recommendations from present employees about Ken military service military there so if there have if they have a car
question
            The most numerous in Connecticut and Barrel various you change are presented by
answer
        Human attitude and behavior
question
            Being the job redesign process with accurate position description and comprehensive
answer
        Recruiting and selection of new hires
question
            True or false? The more a change affect established habits and relationship the greater the resulting stress
answer
        True
question
            True or false? it does little good to try assuring employees that their concerns about change are normal and will surely pass
answer
        Both
question
            The supervisor should never overlook the____________ gap that a change can create
answer
        Knowledge
question
            True or false? We succeed in implementing change only when the people who implement the changes for our second buy it become connected to the process
answer
        True
question
            Hanging on to establish habits make sense to employees when their former________ system remains in place
answer
        Reward
question
            In communicating with employees concerning impending change
answer
        Alert your employees as to what is coming and involve them early if possible
question
            The presence of appropriate__________ is a significant part of what is required for successful change
answer
        Motivation
question
            True or false? Reengineering downsizing and reorganizing are all sexually the same process
answer
        False
question
            True or false ? In many Mert situation management salaries are a source of considerable saving
answer
        True
question
            Successful reengineering eliminates much more monitoring checking waiting excetera leaving more time for doing productive work
answer
        True
question
            True or false? Re-engineering requires extensive concentration or present message with a view towards making them more efficient
answer
        False
question
            What are the first and most obvious advantages of mergers or affiliation is increased
answer
        Buying power
question
            Successful reengineering requires
answer
        Imaginative thinking and redesigning system
question
            True or false? For reengineering to stay the best chance of success it is a bit by the balls to approach all self care for me explaining the efforts over as long as time is practical
answer
        false
question
            True or false? In many is this is the first step on the path to the creation of merging organizations was the sharing of certain services
answer
        True
question
            True or false? Corporation culture issues must be examined in advance of America because they can sometimes indicate whether a particular propose, nation will or will not work
answer
        True
question
            __________ feedback can make an evaluation system even more comprehensive then it might otherwise be
answer
        multisource
question
            True or false? In performance evaluation the creation of a permanent record for past performance and efficiency is the primary intended result
answer
        False
question
            True or false? Specific feedback focuses on observable behavior but not on interferences about personality characteristics
answer
        True
question
            True or false? And going over performance deficiencies with an employee limit criticism to one or two significant issues
answer
        True
question
            Which of the following is NOT one of the objective or uses of performance evaluation
answer
        To generate a record or deficiency for future reference
question
            True or false? In approaching evaluation it is necessary to clarify performance expectations based on job description work standards and rules and policies
answer
        true
question
            True or false? 1 mistake made by many evaluator's early in their experience is to overrate marginal
answer
        True
question
            True or false? Employees are the recipient of the leader ship provided by their managers this makes them customers other leaders and thus entitle to evaluate leader ship performances
answer
        true
question
            True or false? A fair and equitable
answer
        False
question
            As compared with disciplinary action counseling is
answer
        A process that sometimes leads into a formal disciplinary step
question
            True or false? It is sometimes possible to avoid the need for disciplinary action through coaching and counseling
answer
        True
question
            True or false? The best diss 150 Celsius and it is achieved when the employee are left without clothes supervision for long periods of time
answer
        False
question
            Truffle? Supervisors should always treat their employees as they are treated by their organization of supervises
answer
        False
question
            True or false? When an employee is given a new turn written warning over in 10 records of all warnings are discarded
answer
        False
question
            The primary purpose of disciplinary action is
answer
        Correction of behavior
question
            True or false? The prevailing theme of non punitive approach to disciplinary action is enforcing employee compliance
answer
        False
question
            When a supervisor fails to detect violation of rules policies or procedures or notices then but feels to act
answer
        The reward to risk ratio is increased. Employees have little incentive to change their behaviour. Inappropriate behavior is reinforced
question
            True or false it is always necessary to create and retain a written record of an oral warning
answer
        True
question
            True or False? For all practical purposes the glass ceilings concerning women in the workplace has essentially vanished
answer
        False
question
            True or false? Some of the real and perceived differences between and among generation's lead to differences in how some employees are managed
answer
        True
question
            Some of the differences between and among_________ mean that sound boys will have to be managed differently from others
answer
        Generation
question
            Concerning generational diversity a department supervisors should
answer
        You ther deception of the age in value differences among employees to guide their management style
question
            In managing diversity in a department supervisor should
answer
        Discuss culture diversity with employees at
question
            True or false? Unfortunately the majority of new employee orientation programs do little to come away the philosophy of the organization
answer
        False
question
            Intended or at least hope for effect of corporate values into
answer
        Serve as guidelines for the behavior of employees at all levels
question
            The implication of diversity are__________ for anyone who manages the work of people in a modern healthcare organization
answer
        Inescapable
question
            A diversity management program should include the means for holding managers accountable for reaching the organization's __________ within their unit
answer
        diversity goals
question
            When diversity issues are ignored___________ cancel front and current employees may be more inclined to complain or files grievance.
answer
        Recruitment
question
            True or false? The most numerous and significant barriers to change are those presented by outmoded processes and procedures
answer
        False
question
            True or false? It is likely that affirmative action programs have had their day and that the new focus should be on diversity management.
answer
        True
question
            The majority of hospital mergers have occurred because of
answer
        A weakening financial position of one or both hospitals
question
            A truly change oriented organizational culture requires
answer
        Rapid responsiveness and adaptation
question
            In communicating with employees since an impending change
answer
        Alert your employees as to what is coming and involve them early if possible
question
            Which of the following is not a significant error that can be real a real engineering undertaking
answer
        Engaging and outside consultant because of internal policy consideration
question
            True or false? for a number of years Healthcare has been experiencing a paradigm heal from a social technical model to a technical model
answer
        True
question
            when a job is shared the supervisor has two possible sources of personal problems and two_________ to do.
answer
        Evaluation
question
            True or false? We succeed in implementing change only when the people who implement the change or are sick to buy a become committed to the process.
answer
        True
question
            True or false ? Regardless of organisation size most murders have been regarded by all concerned as a equable combination of equals.
answer
        False
question
            True or false? Rank-and-file employees use you to wear in their environment from a different perspective than managers and
answer
        True
question
            True or false? Today's workforce is becoming more differs definitely and socially but more homogenious economically
answer
        False
question
            True or false? Reengineering requires intense concentration on present method with a view toward making them more efficient
answer
        False
question
            When a supervisor's territory is expanded via merger the supervisor must then
answer
        Become more of a mentor and less of a occasional worker . Strive to treat all employees equally
question
            In dealing with so called dead wood in a inherited department the supervisor
answer
        put such employees on notice that they are giving a brand new start and that all policies will be reasonable enforce.
question
            Low level infractions that use a call for an oil warning include
answer
        Absentees an tardiness
question
            If you have it here today poor performer who has long been given undeserved satisfactory evaluation it is necessary to start over beginning with coaching and counseling
answer
        True
question
            Skillful disciplining should result in the preservation of the employees self esteem
answer
        True
question
            When you recognize the reward and employee derives from misbehavior you can help modified of here by increasing the risk or decreasing the reward
answer
        True
question
            The most preferred form of performance evaluations in use today are
answer
        Systems that are largely job description based
question
            Teams may be evaluated by tenths of the taters with or without the participation of team members
answer
        True
question
            Describe three of the kind of legal actions that can arise from issues of workforce diversity
answer
        Most of the legal action that can arise from issues from workforce diversity will consist of charges of discrimination in some form of other most discrimination related to race Cole color religion gender and such
question
            Telecommuting requires for policy delineating rules for its use list for
answer
        Where the telecommunicate words work status full or part time when one can words and a technology required
question
            Why is it recommended that day national steps towards an employee evaluation be reviewed and updated of the job description?
answer
        The most appropriate valuation are based on the employee garbage connection so it is important that a job description be current related to the average job duty before the evaluation occurs
question
            What are four steps in progressive discipline
answer
        Or warning or reprimand , written reprimand suspension or probation, discharge
question
            A properly structured and conducted meeting will include the following
answer
        A statement of the purpose of the meeting
question
            When some attendees show up for a meeting will after it has begun it is recommended to move ahead with that was doing for the late comers
answer
        True
question
            The first thing you should be thinking of when you are considering calling a meeting is who should be invited
answer
        False
question
            The Abilene paradox involves needing the disappearance voting for something to which they object but which they feel the group favors
answer
        True
question
            speaking to attendees before meeting can be useful for getting opinions from individuals who may be hesitant to speak up at meeting
answer
        True
question
            And finish the every department of departmental group hose regular schedule staff
answer
        True
question
            A meeting chairpersons should
answer
        avoid telling a participant that he or she is wrong
question
            Nagging doubts experience when you are trying to make a decision may receive your business experience stored in your unconscious mind
answer
        True
question
            A control chart shows the correlation between two variables
answer
        False
question
            A run chart slots data over time exhibitiing trends cycles or other patterns in a process
answer
        True
question
            __________ leaders to dissipate with their employees in making decision
answer
        Democratic
question
            An important objective in making any decision is to eliminate the likelihood of risks and uncertainties
answer
        false
question
            Is risk and uncertainty were both reduced to zero in a decision process there would be no need to____________ .
answer
        decide
question
            Supervisors today have far fewer decisions to make than they did in the past decades
answer
        False
question
            And effective decision must be___________ as to when it is made and implemented
answer
        Timely
question
            Solitude is really effective in stimulating the creative thinking process
answer
        False
question
            Decision-making requires exclusive involvement of an individual analytical processes
answer
        False
question
            Time management experts can't tell you how to save time but to do so you must supply the
answer
        Initiative
question
            Always keep in mind that time is the ultimate__________ resources
answer
        Non renewable
question
            To minimize look at the nation occasionally ass it all the following suggestions except
answer
        Start the day with several of the easier more pleasant task
question
            Most_________ are externally or internal customers and you should treat them as such
answer
        Visitors
question
            The most likely circumstances under which some employees will readily commit so all forms of time theft is
answer
        The supervisor is usually either out of sight or lacks about obligation and enforcement
question
            You not allow yourself to engage in__________ activities while you delay action
answer
        Pleasant
question
            Significant time consumi era sometimes committed by supervisors include
answer
        Lack of signing and delegating
question
            Avoiding__________ delegation may be difficult for the supervisor who is really flattered or manipulate
answer
        Upward