RAM Types and Expansion Slots

Which of the following RAM types is LEAST likely to work optimally when installed in dual channel mode? A. SDRAM B. RAMBUS C. DDR2 D. DDR3

Which of the following settings is controlled by jumpers? A. Chassis detection threshold B. Fan speed C. USB voltage D. Drive hierarchy

Which of the following expansion slots is characterized by having an x16 speed? A. CNR B. PCI C. PCIe D. AGP

A technician installs a biometric device using the manufacturer supplied driver. After confirming the device functions properly, the technician performs Windows and antivirus updates. Which of the following would BEST explain why the biometric device no longer functions? A. The recently updated antivirus scanning software is interfering with the proper operations of the biometric device. B. A virus that specifically targets retinal scanning software infected the PC because the user was late applying new definitions. C. The recently installed Windows updates overwrote the manufacturer's supplied biometric device driver. D. The biometric device needs to be recalibrated due to environmental conditions involved with the installation.

A customer reports that their 4-year-old PC takes a long time to boot. The technician investigates and finds the BIOS is rediscovering the hardware environment at every boot. Which of the following will MOST likely fix this problem? A. Change out the CMOS battery on the motherboard. B. At the OS level, launch Device Manager and re-scan the hardware. C. Hit \"F9\" while the computer is booting, but before the OS starts to load. D. Reset the BIOS using the CMOS reset jumper

A technician needs to access the system BIOS at boot time on a PC. Which of the following are possible BIOS access keys? (Select TWO). A. F2 B. F12 C. F8 D. Delete E. Function F4 F. Control Home

Which of the following describes the MAIN difference between a plenum rated cable versus a non- plenum rated cable? A. A reduced production of hazardous fumes when subjected to fire B. The ability to be bent into tighter turning radiuses within conduit C. A reduced noise level when bundled in groups of 20 or more D. The ability to transmit data with fewer cross-talk interruptions

Which of the following describes the function of a hub in a network? A. Broadcasts packets it receives to specific connections B. Determines whether a packet belongs on an internal or external network C. Converts a packet for transmission from one network to another network D. Broadcasts packets it receives to all connections

A technician is repairing a printer in the payroll department that includes employees' sensitive information. Which of the following should the technician do with the printed sensitive information documents that were used for testing? A. Keep printed items for future reference. B. Shred the printed documents. C. Leave the documents on the printer. D. Recycle all printed documents.

Which of the following describes the function of a switch in a network? A. Transmits packets it receives to specific connections B. Converts a packet for transmission from one network to another network C. Determines whether a packet belongs on an internal or external network D. Broadcasts packets it receives to all connections

A customer would like to upgrade their onboard fast Ethernet connection to connect to their new gigabit network at the gigabit speed. Which of the following will enable them to do so? A. Convert the user to wireless. B. Install a 10/100/1000 NIC. C. Update the drivers for the onboard port. D. Flash the BIOS to unlock the Ethernet port.

The technician has identified prohibited content on a PC. Which of the following would be the FIRST action that the technician should take? A. Walk away B. Turn off the PC C. Report it D. Search for more

Which of the following networking standards can operate at two different channel widths on the same spectrum simultaneously? A. 802.11a B. 802.11b C. 802.11g D. 802.11n

Which of the following is required in order for BitLocker to be enabled? A. Drive encryption B. Group Policy C. Trusted platform module D. Power-on Password

Which of the following describes the process laser printers use to secure toner to paper? A. Bonding B. Transferring C. Duplexing D. Fusing

Which of the following will provide the FASTEST boot times for a laptop user? A. Solid state drive B. High capacity battery C. eSATA hard drive D. Increased RAM

Which of the following devices is MOST likely to outperform a 15,000 rpm SAS hard drive in read speed? A. Compact flash B. SSD C. Tape D. SD

Which of the following media has a capacity of 8.6 GB? A. CD B. DL DVD C. DL Blu-ray D. DVD

A technician has replaced a riser inside a server and the riser is failing again after reboot. Which of the following should have been used when initially replacing the riser? A. Compressed air B. Vacuum cleaner C. Proper cable management D. ESD mat

Which of the following video types has a DB-15 connector? A. S-video B. DVI-A C. DVI-D D. VGA

A customer states their inkjet printer is not printing as clearly as it once did. The technician should FIRST perform which of the following functions to rectify this? A. Replace ink packs B. Calibrate the printer C. Use a different type of paper D. Replace the USB cable

A technician is working on a PC but does not have their grounding strap. Which of the following would be the BEST method the technician should use to ground themselves? A. Hold the metal of the case B. Hold on to the power cord C. Take off their shoes D. Unplug the PC

A supervisor has asked a technician to share the multifunction device that is directly connected to a PC. The PC is running Windows XP Professional. Which of the following steps are valid options to allow the technician to complete this task? A. Type \"appwiz.cpl\" at the run line and install the printer as a shared device. B. Start >All Programs >Control Panel >Network Connections >Right click on desired printer and go to \"Sharing\". Select the option to share the printer and give it a share name. C. Start >All Programs>Control Panel >Scanners and Cameras >Right click on desired device and go to \"Sharing\". Select the option to share the device and give it a share name. D. Start >All Programs >Control Panel >Printers and Faxes >Right click on desired printer and go to \"Sharing\". Select the option to share the printer and give it a share name.

A customer has asked a technician to install a new USB printer that is supported by Windows 7. The PC is running Windows 7 Professional. Which of the following is the correct method to complete the installation? A. Connect the new USB printer and power it on. Windows 7 will automatically detect and add the new printer. B. Add the printer driver to the %SystemDir%System32Drivers folder, then connect and power on the printer. C. Click Start >All Programs >Control Panel >Printers and Faxes >Right click on desired printer and select \"install\". D. Configure the BIOS to boot from USB devices first. Connect and power on the printer. Boot the computer.

A user's laptop screen is extremely dim. A technician attempts to alter the brightness using function keys and the BIOS, but the screen never changes in brightness. Which of the following is MOST likely the cause? A. Battery failure B. Bulb failure C. Display driver is corrupted D. Backlight failure