Interview Process, Cultural Dimensions, Business Communicator – Flashcards
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Which of the following should you do while constructing your list of references?
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Provide the current contact information of each of your references.
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Which of the following should be included in a résumé in order to improve your chances of gaining a new position?
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personal references
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Which of the following statements uses clichés to show enthusiasm for a potential position?
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The financial analyst position you posted on your website is my dream job.
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Many job applicants feel hesitant to ______ because they assume that doing so may annoy or nag hiring managers.
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follow up after job interviews
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One of the best ways to understand the needs of a potential employer is to
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analyze the job position announcement.
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Which of the following sections of a résumé are hiring managers beginning to view as optional?
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objective statement
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In the context of attributes that establish credibility during the job application process, being ______ is associated with competence.
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resourceful
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Which of the following actions by an interviewee is most likely to sabotage the interview process?
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dressing provocatively
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When you decide to accept a new position and leave your current organization you should avoid
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bragging about your new job.
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Chronological résumés present the information in terms of
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work and education over time.
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______ is a show of respect for the dignity and importance of others.
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Civility
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When you are trying to read another person's nonverbal clues, which of the following should you focus on the most?
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the eyes
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In tense and emotionally charged situations, it is important to
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hold judgment.
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What is the process of interpreting messages from others into meaning?
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decoding
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Which of the following employees is most likely to be an extrovert?
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Len meets everyone in the department by his third day on the job.
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Which is the advantage of using Google Drive to store group documents?
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It allows all group members to edit the document in real time.
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Which of the following questions will best help virtual teams profit from diversity by capturing the perspectives of all team members?
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"What do you think about this idea?"
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Which action is most likely to occur during the norming stage of team development?
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The entire team agrees on goals, individual tasks, and ways to be accountable.
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What is one technique that meeting leaders can use to encourage discussion but avoid arguments during the early part of meetings?
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foster disassociation
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Which of the following should be associated with every action item that a team decides upon in a meeting?
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a deadline
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While evaluating the various courses available at the University of Radcliffe, Marcie skips over the language brochures. She believes that learning a new language is unnecessary; English is considered the global business language and she speaks it fluently. Which of the following statements, if true, makes her decision a bad one?
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Learning another culture's language helps you understand its people better.
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Outgroup homogeneity effect is the assumption that
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members of other groups are all the same
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Khadija is an international student who has mixed feelings about life in Riverside. The people are helpful and friendly, but they sometimes make unflattering and incorrect assumptions about her culture. The behavior of the people of Riverside is an example of which of the following concepts
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stereotyping
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Which topic should you avoid discussing in both Brazil and India?
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poverty
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_____ deal with the levels of independence and interdependence that people in a society possess and encourage.
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Individualism and collectivism
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In high gender egalitarianism cultures
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men and women are encouraged to occupy the same professional roles.
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Which of the following statements is true of cultural dimensions?
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Cultural dimensions are factors that help you understand a culture's underlying goals and motivations
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Which behavior would you most likely see in a low humane orientation culture?
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When people form new acquaintances, they avoid physical gestures of welcome.
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Which of the following is characteristic of people from high uncertainty avoidance cultures?
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They often stress orderliness and consistency, even if it means sacrificing experimentation and innovation.
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Steve, the CEO of a chocolate manufacturing company called Sweet Splash, intends to expand his business to Asia. To facilitate this expansion, he decides to transfer one of his more experienced managers to the targeted country. He wishes to pick a manager who displays high cultural intelligence. Which of the following managers fulfills this requirement?
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Jordan, who works well with people from different backgrounds
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Which of the following is most likely to be true about excellent business writers?
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They spend a significant amount of time reviewing their work.
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To break out of the reputation of an inexperienced newcomer, you should
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ask your boss for ideas about improving your professional reputation
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While examining the pros and cons of introducing a stress-busting yoga program for the employees of Hillock Inc., Juanita learns that the pros far outnumber the cons and decides to recommend implementation of the yoga program. Which of the following statements is most likely to increase the positivity of her proposition?
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The yoga program would increase the efficiency of the employees.
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Which of the following should ideally be one of the goals of a business communicator?
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to express the message in a way that respects others
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Which of the following is most likely to be included in the drafting stage of writing an effective business message?
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making the message easy to read
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How does the use of figures of speech (such as idioms and metaphors) in business writing affect readers
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It can confuse readers because they contain nonliteral meanings.
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Documents with a lot of text and not much white space
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make business texts look cluttered.
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For business documents, which of the following guidelines helps improve the ease of reading
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For complex messages, use headings.
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To keep their writing natural and engaging, business writers should avoid
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out-of-place words.
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Which of the following is the effect of using active voice while writing business messages?
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It emphasizes the business orientation of action.
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True or False: Unlike paper communication, e-mail can contain links for further information or correspondence online.
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True
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A professional e-mail contains:
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A meaningful subject line.
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True or False: It is acceptable to write e-mails when you are angry, provided you have someone double check it.
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False
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True or False: E-mail does not contain the original correspondence
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False
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True or False: When replying to an e-mail, you do not need to elaborate on you answer
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False
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True or False: Graphics do not take long to download or take up space in the inbox.
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False
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Timothy, the CIO, needs to set up a meeting next week to discuss changes to the e-mail policies. He uses e-mail to inform the department managers about the meeting time and place.
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The above transaction is acceptable.
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Andy, a department manager, needs to layoff several people in his department due to outsourcing. He should use e-mail to let them all know at once.
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b. The above transaction is unacceptable.
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True or False: Use emoticons and acronyms infrequently if at all.
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True
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E-mail is ______, which means it cannot convey emotion through sensory effects.
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Utilitarian
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True or False: You should consult a dictionary in addition to using a spell checker.
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True
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True or False: The four basic sentence types are simple, compound, complex, and compound-complex.
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True
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True or False: Nouns and related words (predicates) make statements about those subjects.
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False
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A transitional element that serves as a mood changer is:
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Meanwhile
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"Our company has a web portal." This is a:
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simple sentence
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A compound sentence is usually joined by ____, ____, or ____.
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And, but, or
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True or False: Related sentences are more abstract than the topic sentence.
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False
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True or False: The related sentence does not need to have specific details to clarify the topic.
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False
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Which meaning are the words Nature conservation: Nature conservation will give a green environment to future generations.
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Connotative
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Which meaning is the word sky: The blue sky reminds me of spring.
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Connotative
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True or False: Always use an active voice in business writing.
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False
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Active or Passive voice: The accounting job was quit by Arnie.
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Passive
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What is the redundancy in this sentence: Our shareholders will require the last meeting's minutes, because they need the minutes.
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b. Because they need the minutes
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True or False: Redundancies sometimes help readers understand a point.
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True
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A ______ _____ shows the relationship among the sentences and between paragraphs.
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c. Transitional element
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True or False: Paragraphs vary widely in length and form.
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True
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True or False: Never use bulleted or numbered lists.
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False
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The dependent clause of the following sentence is in which position? "Acme Inc. has made marginal profits over the last five years, which may end in the business closing."
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b. Most emphatic
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True or False: When writing complex sentences, the placement of the dependent clause does not hinge on the relationship between the ideas expressed.
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False
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The _____ _____ is generally explicit and is often the first sentence in the paragraph.
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d. Topic sentence