com 101 – Flashcard
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a system of words represented by symbols, used for a common purpose by a group of people
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language
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expressions and words that are broad enough to include all people and avoids expressions and words that exclude particular groups. ex. chairperson instead of chairman
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inclusive language
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words formal or dictionary definition
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Denotative meaning
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meanings associated with feelings and personal experiences.
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connotative meaning
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Guide how individuals respond or behave in interactions
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regulative rules
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rules that stipulate what counts as what and how our messages and behavior are to be interpreted. ex. texting at the dinner table being rude
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constitutive rules
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distinct ways of thinking about communication situations, choosing which thoughts to express, and deciding how to express them in order to achieve goals.
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message design logics
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the idea that communication is a process in which persons express what they think or feel so others will know they think or feel
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the expressive MDL
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the idea that communication is a game to be played cooperatively according to socially conventional rules and procedures.
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the conventional MDL
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the notion that communication involves the creation and negotiation of social selves and situations.
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the rhetorical MDL
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All the ways we communicate without using words
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non verbal communication
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the study of body movement including both posture and gestures
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kinesics
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the movements you make with your hands and arms
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gestures
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meanings in specific communication and cultural contexts that substitute for words.
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emblems
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gestures that complement,enhance,or substitute for the verbal message. ex using arms to say how long a fish was
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illustrators
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nonverbal gestures, postures,and facial expressions that communicate emotions
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affect displays
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gestures used to control the turn-taking in conversation.
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regulators
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gestures we use to release tension
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adapters
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the study of how people use space and distance to communicate
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proxemics
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0 to 18 inches, reserved for significant others, family members and close friends
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intimate zone
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18 inches to about 4 feet, reserved for personal relationships with casual friends
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personal zone
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over 12 feet, distance typical of large, formal public events
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public zone
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the study of how people use space and objects to communicate occupancy or ownership of space
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territoriality
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entering or using territory without permission
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violation
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an intentional intrusion of a specific territory
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invasion
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someones territory is marked with noise or pollution
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contamination
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the study of the ways in which time is used to structure interactions
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chronemics
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being on time and maintaining a schedule for events is important
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monochronic
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less emphasis on keeping a tight schedule and values greater flexibility
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polychronic
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the rules of living and functioning in a particular society
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culture
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spoken words are less important than the rest of the context
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high context cultures
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people separate their relationships from verbal communication and focus on the information conveyed and logical argumentation
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low-context cultures
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biological-chromosomal combinations that produce males and females
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sex
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social-culturally constructed norms connected to biological sex
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gender
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percieved equality or inequality felt between people in certain cultural or social contexts
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power distance
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characterized by a society where slavery is accepted and some hold all power while others have none.
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high power distance
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less rigid power structures, a collective of people allows equal opportunities for all
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low power distance
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the dislike or hatred one has towards a particular group
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prejudice
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the verbal or nonverbal communication behaviors that foster prejudice attitudes including the act of excluding or denying people of products, rights, and services based on their race, gender, religion, age, disability, or sexual orientation
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discrimination
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placing your own cultural beliefs in a superior position leading to a negative judgment of other cultures
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ethnocentrism
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insulting discourse, phrases, terms, cartoons, or organized campaigns used to humiliate people based on gender, age, race, esc.
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hate speech
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communication with or between persons who approach one another as individuals in a relationship
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interpersonal communication
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the distance between two people
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proximity
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sharing space increases your chances of having a relationship with a person as well as can lead to attraction is an example of what
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proximity
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we tend to form relationships with people who are comparable to us in terms of physical attractiveness according to?
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matching hypothesis
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the tendency to let our perceptions of one positive trait like attractiveness influence our perceptions of other possible traits is called?
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Halo effect
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we may assume that because someone is not physically attractive to us she or he is unpleasant to be around is an example of?
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Horns effect
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the first stage where partners make their first communication contact
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initiating
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partners probe to see if there is common ground between them
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experimenting
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couples develop greater intimacy and exchange a greater number and depth of self-disclosures.
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intensifying
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partners engage in communication that weaves their lives together and solidifies their status as a couple
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integrating
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the public and formal declaration that the two have become one
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bonding
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perceptions of events that transform relationships
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turning points
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when you evaluate yourself, your partner, or relationship by standard of what is ideal or normal
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interpersonal/normative turning point
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direct interaction between you and your relationship partner
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dyadic turning point
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when friends, family, co-workers or acquaintances influence the course of your relationship
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social network turning point
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when the events perceived as beyond your control influence the relationship
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circumstantial turning point
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physical objects, cultural artifacts, paces, events/times, behavior actions. reflect the culture of a relationship by echoing its dialects, values, and interaction patterns
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symbolic practices
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minimum of 3 members, maximum of 15 members, ideal size 5 to 7 members
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group size
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captures the effects that you and your group members have on each other. system theory-all parts work together
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interdependance
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as activity in which a decision or solution cannot be made without the input of all your group members and often is assigned by an external audience.
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task
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the guidelines or rules your group implements about not only how members should behave but also how your group should approach its tasks
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norms
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the psychological or physical boundaries that distinguish a group member from a non group member. ex-frat/sorority letters
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identity
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the specific types of communication in which you or your group engage
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group talk
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the forming, storming, norming, performing, and adjoining stages
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small group development
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when members feel a sense of belongingness to a group. happens in the norming stage
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cohesion
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time of day, time of week, time of year, location all are important factors in?
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group meeting environment
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you have a low concern for meeting the needs of both yourself and your group members
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avoiding conflict handling style
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you are more interested in satisfying your own needs than satisfying the needs of your group members
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dominating conflict handling style
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you strive to find a middle ground between meeting your own needs and meeting the needs of your group members
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compromising conflict handling style
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you are highly concerned with meeting the needs of your group members while ignoring your own needs
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obliging conflict handing style
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you are concerned with meeting the needs of both yourself and your group members
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integrating conflict handling style
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the communication exchanges that occur among coworkers, managers, team members, comities, that are aimed towards accomplishing company goals and objectives
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workplace communication
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the process through which members develop, maintain, and modify practices through there communication with both internal superiors, subordinates, and peers and external clients and customers
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organizational communication
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when employees feel as if they no longer are a vital part of the company and they begin to disagree or express contradictory opinions about the organization and its employees
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workplace dissent
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the practice of working offsite while remaining connected to the workplace through a host of communication technologies such as internet, email, etc.
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teleworking
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technological interference that allows users to communicate,interact,personalize,and own media
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new media
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cultural messages or traditions verbally transmitted across generations
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oral tradition/primary orality
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human communication facilitated by a wide range of new media technologies such as chat rooms, email messaging, message boards and online games
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computer mediated communication
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a place that collects all the information in the world and can be accessed and entered by any capable person
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cyberspace
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activities or resources whose action and reaction occur immediately
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real time
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the reinvention of familiar physical space in cyberspace
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virtuality