Data mining is increasingly being used by companies so that they can get more information about their customers and analyze it so they can serve them better. Where data mining has its advantages, there are also a number of disadvantages. Most of these are ethical concerns about information gathering and sharing. When customers fill out a form of any kind, their information goes into a database. Whatever information companies get about their customers goes into a database (Exforsys, 2010). Moreover, firms monitor their customers shopping habits and purchases and store this in their databases.
As a customer, this makes me feel very uneasy. This is usually without the consent or even the awareness of customers (Linstedt, 2004). Therefore, this is ethically wrong as people whose informatio
...n is being gathered are not even aware of it. Moreover, gathering of information for internal use of the organization is not even the biggest concern; this information is also sold to other organizations. Therefore, customer information is also being shared over the internet and many people can get their hands on it.
This is also without the consent and/or awareness of the customers themselves. In summary, the way information is gathered and the way it is shared is unethical and makes me uncomfortable because of the many privacy concerns I have such as identity theft, sharing of confidential information such as bank account numbers, etc. For customers like me, companies should allow us an ‘opt out option’ so we have a choice as to whether we would like to be a part of the whole information gathering process.
- Values of Life essays
- Ethical dilemma essays
- Normative Ethics essays
- Virtue Ethics essays
- Belief essays
- Deontology essays
- Moral essays
- Virtue essays
- Work Ethic essays
- Android essays
- Application Software essays
- Benchmark essays
- Computer Network essays
- Computer Programming essays
- Computer Security essays
- Computer Software essays
- Cryptography essays
- Data collection essays
- Data Mining essays
- Graphic Design essays
- Information Systems essays
- Internet essays
- Network Security essays
- Website essays
- World Wide Web essays
- Acceptance essays
- Age Of Enlightenment essays
- Child Observation essays
- Confucianism essays
- Conscience essays
- Critical Reflection essays
- Destiny essays
- Determinism essays
- Empiricism essays
- Environmentalism essays
- Epistemology essays
- Ethics essays
- Ethos essays
- Existence essays
- Existentialism essays
- Fate essays
- Free Will essays
- Functionalism essays
- Future essays
- Good And Evil essays
- Human Nature essays
- Individualism essays
- Meaning Of Life essays
- Metaphysics essays
- Natural Law essays