5.3 Lean Production and Quality Management (HL only) – Flashcards

Is a lean production method that uses visual control systems to indicate the status of an aspect of the production process, e.g. machinery, production line or work process. (Higher Level)

is the process of identifying best practice in an industry, in relation to products, processes and operations. It set the standards for firms to emulate. (Higher Level)

Is a sustainable model of production based on natural processes. The underlying principle is that there is no waste in nature, making production sustainable for future generations. (Higher Level)

Is the world's most widely recognised standard for quality management. It is endorsed by the ISO to firms that use quality management systems to meet the needs of customers. (Higher Level)

is an inventory management system based on stocks being delivered as and when they are needed in the production process. As stocks are delivered just before they are used, there is no need to have buffer stocks. (Higher Level)

is the Japanese term for 'continuous improvement' a lean production philosophy where workers and managers continually try to find ways to improve work processes and efficiency. (Higher Level)

is a method of lean production used to ensure that inventory is based on actual customer orders using a card system with an inventory number attached to each component in the production process. (Higher Level)

refers to the approach used to eliminate waste (muda) in an organisation. As a result, lean organisations benefit from higher productivity and lower cost. (Higher Level)

mean that a good or serves must be fit for its purpose by meeting or exceeding the expectations of the consumer. (Higher Level)

refers to the methods used by a business to reassure customers about that its products by meeting certain quality standards such as the ISO 9000. (Higher Level)

are groups of workers that meet on a regular basis to identify problems related to quality assurance, to consider alternative solutions to the identified problems, and make feasible recommendations for improvement. (Higher Level)

is the traditional way of quality management that involves checking and reviewing work processes. This is usually carried out by quality controllers and inspectors. (Higher Level)

is the function concerned with controlling business activities to ensure that products are fit for their purpose. The quality of a product is seen as an overall package, from the production and purchase is seen as an overall package, from the production and purchase of the product to its use and beyond (after-sales care). (Higher Level)

is the process that attempts to encourage all employees to make quality assurance paramount to the various functions (production, finance, marketing and HRM) or an organisation. (Higher Level)

is the goal of producing each and every product without any mistakes or imperfections, thereby eliminating waste and reworking time (the time taken to correct faults.) (Higher Level)