management course chapter 7 – Flashcards
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Span of control is:
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The number of employees directly reporting to a manager.
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Delegation is:
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the process of entrusting work to others.
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Informally defined organizations made up of unofficial employee working relationships are often referred to as __________ organizations.
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shadow
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A(n) __________ graphically describes the arrangement of work positions and reporting relationships.
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organization chart
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Dividing the work to be done into a number of jobs that can be done by different people with different skills is called __________.
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division of labor
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Allows a worker to complete a full time job in less than five day
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compressed workweek
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At Ink Pens Manufacturing (IPM), there are departments of Marketing, Engineering, and Manufacturing. IPM exemplifies a __________structure.
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functional
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At AZN Media, Inc., each job is split between at least two people. This is an example of:
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Job sharing
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Big Money Bank has many branches which are all managed by branch managers who have loans, investments, operations, and trust managers reporting directly to them. This is an example of a __________ structure.
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product
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Top management has the power to make most of the important decisions in a ______ organization.
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centralized
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Organizations that are most likely to have centralized management are:
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Mechanistic organizations.
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give employees some choice in daily work hours
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flexible working hours
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Are adaptive, using a decentralized and horizontal structure
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organic designs
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emphasizes formal authority, rules, order, fairness, and efficiency
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bureaucracy
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when ____, top management allows lower levels to help make money decisions
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decentralization
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is the process of configuring organizations to meet environmental challenges.
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organizational design
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uses information technologies to operate as a shifting network of alliances
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virtual organization
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uses IT to link with networks of outside suppliers and service contractors
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network structure
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uses permanent and temporary cross functional teams to improve lateral relations
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team structure
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combines functional and divisional approaches to emphasize project or program teams
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matrix structure
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brings together members from different functional departments
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cross functional team
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brings together people and jobs performed in the same locations
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a geographical structure
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groups together people and hobs that serve the same customers or clients
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customer service
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groups together people and jobs working on a single product and service
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product structure
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groups together people working on the same product, in the same area, or with similar customers
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divisional structure
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are designed to tap the power of technology, teams, collaborations and networks
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horizontal structures
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identifies the informal structure and their embedded social relationships that are active in an organization
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social network analysis
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describes the arrangement of work positions within a team or organization.
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organization chart
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assigns, important tasks to individuals or groups
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division of labor
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is the official structure of the organization
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the formal structure
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is a formal arrangement of tasks, reporting relationships, and communication linkage
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organization structure
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organizing arranges people and resources to work toward common goal
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organizing
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splits one job between two people
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job sharing
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is a place where telecommuters share office space outside the home
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co working center
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uses technology to allow workers to do their jobs from outside the office
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telecommuting, such as work from home or remote work
