INTE 1000 CH 6 – Flashcards
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            Nonprogrammer decisions are made using a rule, procedure, or quantitative method.
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        False
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            Scheduled reports are produced periodically, such as daily weekly, or monthly.
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        True
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            An MIS can be divided along functional lines to produce reports tailored to individual functions.
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        True
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            Revenue centers are units within the company that focus primarily on generating sales.
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        True
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            Internal auditing is performed by individuals within the organization to determine whether the financial statements and reports produced by the financial MIS are accurate.
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        True
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            Many manufacturing operations have been dramatically improve over the last decade as a result of advances information systems.
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        True
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            Just-in-time inventory determines when finished products are needed and then works backward to determine deadlines and resources needed.
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        False
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            Marketing functions are increasingly being performed on the Internet and mobile devices.
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        True
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            The focus of decision support systems is on decision-making effectiveness when faced with unstructured and structured business problems.
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        False
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            An ad hoc DSS is concerned with situations or decisions that come up frequently during the life of the organization.
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        False
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            One characteristic of a structured problem is that____.  it is straightforward, requiring known facts and relationships   the data might be difficult to manipulate or obtain   the relationships among the pieces of data are not always clear   the decision maker might not know the information requirements of the decision in advance.
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        it is straightforward, requiring known facts and relationships
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            The two phases of problem solving that were added by Huber to Simon's original three-state model were____.  intelligence and design   choice and implementation   Implementation and monitoring   design and choice
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        Implementation and monitoring
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            The second stage in the problem solving process during which you develop alternative solutions to the problem and evaluate their feasibility.   design   choice  intelligence   monitoring
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        design
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            During the ____ stage of the problem solving process, you select a course of action.   intelligence   implementation   choice   design
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        choice
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            The performance of decision support systems is typically a function of decision quality and ____.   hardware   cost   problem complexity   software
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        problem complexity
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            The most significant internal data sources for an MIS are the organization's ____.   data from customers, suppliers, competitors, and stockholders   Internet Web sites   various TPS and ERP systems and related database   various DSS and GSS systems and users
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        various TPS and ERP systems and related database
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            The ____ reports and reports that are automatically produced when a situation is unusual or requires management action.   exception   drill-down   scheduled   demand
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        exception
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            The ____ reports summarizes the previous day's critical activities and is typically available at the start of each workday.   exception   drill-down   key-indicator   demand
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        key-indicator
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            The focus of a DSS is on decision-marking ____ when faced with unstructured or semistructured business problems.   accuracy   efficiency   effectiveness   timelines
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        effectiveness
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            Decision support systems ____.   are used for operational tactical, and strategic decision making   might support a decision maker in only one or two of the problem-solving phases  support optimization, satisfying, and heuristic approaches  all of the above
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        all of the above
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            The ability to ____ is a characteristic of a MIS system.  provide reports with fixed and standard formats   allow users to develop custom reports   produce hard-copy and soft-copy reports   all of the above
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        all of the above
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            The ability to ____ is a characteristic of a financial MIS.  enable analysis of financial data along multiple dimensions   integrated financial and operational information from multiple sources, including the Internet   provide easy access to financial data through use of a corporate intranet to access corpotate web pages   all of the above
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        all of the above
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            A department within an organization that focuses on generating profits is called a(n) ____.  cost center   revenue center   profit center   sales centers
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        profit center
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            The ____ MIS subsystems and outputs are used to monitor and control the flow of materials, products, and services through the organization.   human resources   marketing   financial   manufacturing
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        manufacturing
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            The goal of a(n) ____ system is to tie together all aspects of production, including order processing, product design, manufacturing, inspection and quality control, and shipping.   computer-assisted manufacturing   computer integrated manufacturing   flexible manufacturing system   computer-assisted design
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        computer integrated manufacturing
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            A(n) ____ MIS supports managerial activities in product development, distribution, pricing, promotions, and sales forecasting.   human resources   financial   marketing   manufacturing
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        marketing
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            Subsystems for the marking MIS and their outputs help marking and executives to ____.  accelerated products development   lower inventory levels and expenses   reduce marking expenses   all of the above
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        reduce marking expenses
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            An effective ____ MIS enables an organization to keep personnel costs at a minimum while serving the required business processes needed to achieve corporate goals.   financial   manufacturing   HR   sales
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        HR
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            A typical DSS includes many components including the ____ which allows decision markers to easily access and manipulate the DSS and to use common business terms and phrases.   model base   dialogue manager   database   external database access
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        dialogue manager
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            The ___ is not a component of the typical DSS.  database   user interface   model base   inference engine
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        inference engine
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            Developers of ___ systems try to build on the advantages of individual support systems while adding new approaches unique to group decision making.   DSS  MIS  GSS  GIS
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        GSS
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            The ___ approach forces members of a decision making group to reach a unanimous decision.   Delphi   brainstorming   group consensus   nominal group technique
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        group consensus
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            Group support system alternatives include ____.   decision rooms   local area networks   teleconferencing   all of the above
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        all of the above
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            An executive support system ____.   is designed for use strictly by executive at a very senior level   is very similar to a DSS, except it it targeted for use by executives   includes only internally generated data and information about the organization.   can present structured information about aspects of the organization that executives consider important
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        can present structured information about aspects of the organization that executives consider important
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            ____ is common characteristic of an executive supports system.   tailored for use by individual executives   provides drill-down capabilities   can be used situations with a high degree of uncertainty   Designed for use in a group setting
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        Designed for use in a group setting
