CIS- Chapter 10 – Flashcards

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question
Regional managers can compare their regular sales reports with that of the other regional angers by using:
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Periodic reports
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What documentation shows the difference between the income and expense of a company for a specific time period
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Income statements
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An example of this type of report would be a sales report that shows that certain items are selling significantly above or below forecasts.
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Exception
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These systems are used in managing documents, communicating, and scheduling.
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Office automation systems
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Which system presents information in a highly summarized form?
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Executive support system
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The marketing department identifies, investigates, and develops new products and services.
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False
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There are three basic decision models used in GDSS: operational, strategic, and financial.
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False
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An MIS differs from a TPS in that is creates databases.
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False
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A purchase order form pertains to the sales order processing department.
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True
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The production department strictly involves itself only with the creation of finished goods that are tangible.
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False
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Which system is a type of artificial intelligence that uses a database, containing facts and rules, to provide assistance to users?
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Expert system
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This records assets, liabilities, and the equity owned by the owners of an organization.
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Balance sheets
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A transaction processing system is also referred to as a:
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Data processing system
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The _____ keeps records of the number of each kinda of part or finished good in the warehouse.
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Inventory control system
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Which of the following refers to a system that summarizes detailed data from the transaction processing in standard reports for middle-level managers?
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Management information system (MIS)
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The system is a flexible tool for data analysis, since its reports do not have a fixed format.
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Decision support system
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Regional managers can compare their regular sales reports with that of the other regional managers by using:
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periodic reports
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Promoting, selling, and distributing the organization's goods and services pertains to which of the following functions?
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Marketing
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Creating finished goods and services using raw materials and personnel pertains to which of the following functions?
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Production
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Money collected from or owed by customers is called _______.
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Accounts receivable
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In a GDSS, the _______ is generally the decision maker.
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group
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This decision model helps middle-level managers control the work of the organization, such as financial planning and sales promotion planning.
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Tactical model
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Who uses management information systems?
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Middle-level managers
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This level of management is concerned with long-range planning and uses information that will help them plan the future growth and direction of the organization.
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Top-level managers
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Project resources can be scheduled, planned, and controlled using _______.
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Project Managers
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This level of management is involved with tactical planning and implementing the long-term goals within an organization.
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Middle management
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_____ systems help supervisors by generating databases that act as the foundation for other information systems.
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Transaction processing
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These systems can be organized to retrieve information from databases outside the company, such as business-news services.
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Executive Support Systems
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