Question 1

According to Kouzes and Posner, the best leaders:  A. Challenge the process B. Inspire a shared vision C. Model the way D. Encourage the heart E. All of the above

Accepted Answer

E. all of the above

Question 2

A leader is:  A. Someone with authority over others B. The top level manager in a firm or business C. A strategic level manager D. Someone who influences others to attain goals E. Someone well-respected by others

Accepted Answer

D. someone who influences other to attain goals

Question 3

Which of the following best describes a mental image of a possible and desirable future state of the organization?  A. Mission B. Vision C. Leadership D. Vertical communication E. Horizontal communication

Accepted Answer

B. vision

Question 4

Which of these describes a vision, as it pertains to leadership?  A. A long-term goal of an organization B. A mental image of a future state of an organization C. The method through which leaders achieve goals D. Likely to land you in a padded room E. None of the above

Accepted Answer

B. a mental image of a future state of an organization

Question 5

A mental image of a possible and desirable future state of the organization is a(n):  A. Strategic plan B. Operational plan C. Goal D. Vision E. Mission

Accepted Answer

D. vision

Question 6

Which of the following statements regarding \"vision\" is NOT accurate?  A. Many people do not develop a clear vision B. Many people focus on performance, day-to-day survival C. A person can develop a vision for any task D. A single, unchanging vision is appropriate for all organizations E. A vision is necessary for effective leadership

Accepted Answer

D. a single, unchanging vision is appropriate for all organizations

Question 7

Which of the following reflects a possible cause for an inappropriate vision?  A. The vision is too challenging B. The vision does not motivate all members of the organization C. The vision reflects only the leader\'s needs D. The vision is too long-term E. All visions are appropriate

Accepted Answer

C. the vision reflects only the leader\'s needs

Question 8

Supervisory leadership is behavior that provides:  A. Support B. Corrective feedback C. Guidance D. All of the above E. None of the above

Accepted Answer

D. All of the above

Question 9

Strategic leadership is characterized by:  A. Purpose B. Money C. Corrective feedback D. All of the above E. None of the above

Accepted Answer

A. Purpose

Question 10

_______ power is dominant when a leader utilizes his/her ability to control rewards.  A. Legitimate B. Reward C. Coercive D. Referent E. Expert

Accepted Answer

B. Reward

Question 11

Behavior that provides guidance, support and corrective feedback for the day-to-day activities of work unit members is known as:  A. Strategic leadership B. Supervisory leadership C. Organizational leadership D. Task leadership E. Performance leadership

Accepted Answer

B. supervisory leadership

Question 12

Behavior that gives purpose and meaning to organizations, while envisioning and creating a positive future is known as:  A. Supervisory leadership B. Strategic leadership C. Organizational leadership D. Task leadership E. Autocratic style

Accepted Answer

B. strategic leadership

Question 13

The ability to influence others is referred to as:  A. Power B. Cohesion C. Motivation D. Charisma E. Responsibility

Accepted Answer

A. power

Question 14

The right or authority to tell employees what to do and they are obligated to comply with the orders is referred to as:  A. Coercive power B. Reward power C. Legitimate power D. Referent power E. Expert power

Accepted Answer

C. legitimate power

Question 15

Which type of power is dominant when a leader utilizes her ability to control punishments?  A. Legitimate power B. Reward power C. Coercive power D. Referent power E. Expert power

Accepted Answer

C. coercive power

Question 16

_______ power is dominant when subordinates are obliged to comply by virtue of a boss\' authority.  A. Legitimate B. Reward C. Coercive D. Referent E. Expert

Accepted Answer

A. legitimate

Question 17

Legitimate power is described as power that exists through:  A. Control over punishments B. Control over rewards C. The authority to tell others what to do D. Having expertise E. Appealing personal characteristics

Accepted Answer

C. the authority to tell others what to do

Question 18

At the copy shop where your roommate works, the evening manager has quite a lot of power over the workers. She has the responsibility of scheduling workers and assigning projects during each shift. Employees that have performed poorly on her shifts tend to get scheduled for the unpopular weekend shifts and the worst shift duties. This manager seems to use a high degree of:  A. Legitimate power B. Negligible power C. Coercive power D. Referent power E. Expert power

Accepted Answer

C. coercive power

Question 19

Which of the following is NOT a source of power described by French and Raven?  A. Coercive power B. Legitimate power C. Follower power D. Referent power E. Expert power

Accepted Answer

C. follower power

Question 20

_______ power is dominant when a leader is followed due to his/her charisma.  A. Legitimate B. Reward C. Coercive D. Referent E. Expert

Accepted Answer

D. referent

Question 21

Which type of power is dominant when a leader is respected for his knowledge?  A. Legitimate power B. Reward power C. Coercive power D. Referent power E. Expert power

Accepted Answer

E. expert power

Question 22

Referent power is described as power that exists through:  A. Control over punishments B. Control over rewards C. The authority to tell others what to do D. Having expertise E. Appealing personal characteristics

Accepted Answer

E. appealing personal characteristics

Question 23

At the copy shop where your roommate works, the evening manager has quite a lot of power over the workers. He is a personable and likable person that is quite popular. Your roommate has confided that if she were the manager, she would manage just like him. She likes working with the manager. This manager seems to have a high degree of:  A. Legitimate power B. Reward power C. Coercive power D. Referent power E. Expert power

Accepted Answer

D. referent power

Question 24

A leadership perspective that focuses on individual leaders and attempts to determine the personal characteristics that leaders share is referred to as the:  A. Knowledge approach B. Behavioral approach C. Leadership Grid D. Leader-Member Exchange (LMX) theory E. Trait approach

Accepted Answer

E. trait approach

Question 25

The correspondence between actions and words that includes characteristics such as honesty and credibility is known as:  A. Drive B. Leadership motivation C. Self-confidence D. Knowledge of the business E. Integrity

Accepted Answer

E. integrity

Question 26

Frances Smith, an operations manager at BlueRidge Bottling Company, has a high need for achievement is constantly striving for improvement and shows ambition and energy. This would describe her:  A. Leadership motivation B. Integrity C. Self-confidence D. Drive E. Knowledge of the business

Accepted Answer

D. drive

Question 27

Which of the following is not a leadership trait?  A. Monetary possessions B. Integrity C. Self-confidence D. Drive E. All of the above are leadership traits

Accepted Answer

A. monetary possessions

Question 28

Which of the following is NOT considered a basic leadership trait?  A. Drive B. Leadership motivation C. Integrity D. Education E. Knowledge of the business

Accepted Answer

D. education

Question 29

A set of leader characteristics that reflect high levels of effort is identified as:  A. Effort power B. Integrity C. Drive D. Charisma E. Motivation

Accepted Answer

C. drive

Question 30

Leadership motivation as an identified leadership trait suggests that great leaders:  A. Can motivate others to work hard B. Can motivate others to become leaders C. Can motivate others to join D. Will follow words with action E. None of the above

Accepted Answer

E. none of the above

Question 31

Integrity as an identified leadership trait refers to:  A. The disconnect between action and words B. Honesty and credibility C. The ability to overcome obstacles D. Self-discipline E. All of the above

Accepted Answer

B. honesty and credibility

Question 32

Self-confidence as an identified leadership trait refers to:  A. The correspondence between action and words B. Honesty and credibility C. The ability to overcome obstacles D. Discipline E. None of the above

Accepted Answer

C. the ability to overcome obstacles

Question 33

Drive\" includes __________ and __________ people to attempt to influence others and sustains interest and satisfaction in the process of leadership  A. High need for power; tenacity B. High need for achievement; ambition C. Low need for power; initiative D. Low need for power; energy E. High need for power; striving for improvement

Accepted Answer

B. high need for achievement; ambition

Question 34

The traits that seem to distinguish effective leaders from other people include all of these EXCEPT:  A. Self-confidence B. Integrity C. Knowledge of the business D. Command-and-control attitude E. Drive

Accepted Answer

D. command-and-control attitude

Question 35

As a leadership trait, self-confidence:  A. Tends to connect actions with words B. Will usually dilute a leader\'s effectiveness C. Is an important prerequisite to charisma D. Allows a leader to overcome obstacles E. Supports a leader\'s desire to lead

Accepted Answer

D. allows a leader to overcome obstacles

Question 36

Effective leaders have been shown to possess a high level of expertise about their industries, companies and relevant technical matters. This is referred to as  A. Knowledge of the business B. Acumen C. Expert leadership D. Legitimate authority E. None of the above

Accepted Answer

A. knowledge of the business

Question 37

The behaviors that have received particular attention in the research on leadership are:  A. Autocratic, democratic and laissez-faire B. Task performance, group maintenance and employee participation in decision making C. Leader preferences, follower preferences, environmental factors D. Rate of change and complexity E. Motivation, communication and stress management

Accepted Answer

B. Task performance, group maintenance and employee participation in decision making

Question 38

Task performance behaviors are:  A. A concern for the accomplishment of the work B. A focus on the interactions of the work group C. Solicitation of worker input D. Generally resented by workers E. None of the above

Accepted Answer

A. a concern for the accomplishment of the wreck

Question 39

Leaders who emphasize planning, scheduling and setting performance goals are:  A. Employee-centered B. Task-oriented C. Consideration-centered D. Initiating structure E. Generally less productive

Accepted Answer

B. task-oriented

Question 40

Group maintenance behaviors are  A. A concern for the accomplishment of the work B. A focus on the satisfaction of the work group C. Solicitation of worker input D. Generally resented by workers E. None of the above

Accepted Answer

B. A focus on the satisfaction of the work group

Question 41

A leadership perspective that attempts to identify what effective leaders do and the behaviors they exhibit is referred to as the:  A. Behavioral approach B. Trait approach C. Transformational leadership D. Strategic approach E. None of the above

Accepted Answer

A. Behavioral approach

Question 42

Actions taken to ensure that the work group or organization reaches its goals are referred to as:  A. Task performance behaviors B. Organization structures C. Group maintenance behaviors D. Chain of commands E. Autocratic leadership

Accepted Answer

A. Task performance behaviors

Question 43

Actions taken to ensure the satisfaction of group members, develop and maintain harmonious work relationships and preserve the social stability of the group are referred to as:  A. Task performance behaviors B. Group maintenance behaviors C. Participation in decision-making D. Chain of commands E. LMX leadership theory

Accepted Answer

B. Group maintenance behaviors

Question 44

Which of the following is (are) a question or questions asked when assessing task performance and group maintenance leadership?  A. Is your superior strict about observing regulations? B. Is you superior strict about the amount of work you do? C. Does you superior ask you for reports about the progress of your work? D. Can you talk freely with you superior about your work? E. All of the above

Accepted Answer

E. All of the above

Question 45

The process that highlights the importance of leader behaviors, not just toward the group as a whole, but toward individuals on a personal level is referred to as:  A. The behavioral approach B. The Vroom model of decision-making C. Leader-Member Exchange (LMX) theory D. The trait approach to leadership E. Blake & Mouton\'s Leadership Grid

Accepted Answer

C. Leader-Member Exchange (LMX) theory

Question 46

Leader-Member Exchange Theory refers to:  A. A concern for the accomplishment of the work B. A focus on the satisfaction of the work group C. A solicitation of worker input D. The importance of leader behaviors on a group and personal basis E. None of the above

Accepted Answer

D. The importance of leader behaviors on a group and personal basis

Question 47

Autocratic leaders:  A. Make decisions on their own B. Solicit the input of experts C. Solicit the input of group members D. Allow subordinates to make decisions E. Rely on machines and statistics for decision input

Accepted Answer

A. Make decisions on their own

Question 48

Democratic leaders  A. Make decisions on their own B. Challenge the input of experts C. Solicit the input of group members D. Allow subordinates to make decisions E. Make decisions by taking a vote

Accepted Answer

C. Solicit the input of group members

Question 49

Robin Errington has again found herself frustrated at work. Robin\'s boss, for whatever reason, never makes a decision. If anything is to get done, Robin and her coworkers just go ahead with what they think is best. Robin\'s boss has a decision style that should be labeled  A. Autocratic B. Democratic C. Non-performance D. Employee centered E. Laissez-faire

Accepted Answer

E. Laissez-faire

Question 50

Which of the following statements is FALSE regarding decision styles?  A. Laissez-faire style results in positive attitudes B. Democratic style results in positive attitudes C. Autocratic style results in higher performance D. Laissez-faire results in lower performance E. None of the above

Accepted Answer

A. Laissez-faire style results in positive attitudes

Question 51

A form of leadership in which the leader solicits input from subordinates is referred to as:  A. Autocratic leadership B. Participation in decision-making C. Democratic leadership D. Laissez-faire E. Subordinated leadership

Accepted Answer

C. Democratic leadership

Question 52

A leadership philosophy characterized by an absence of managerial decision-making is referred to as:  A. Laissez-faire B. Democratic leadership C. Situational leadership D. Path-goal theory E. Autocratic leadership

Accepted Answer

A. Laissez-faire

Question 53

The leadership perspective that proposes that universally important traits and behaviors do not exist and that effective leadership behavior varies from circumstance to circumstance is known as the:  A. Situational approach B. Behavioral approach C. Trait approach D. Vroom model of leadership E. Charismatic leadership

Accepted Answer

A. Situational approach

Question 54

According to the Ohio State and Michigan studies, the ideal leader:  A. Does not exist B. Is always task performance and group maintenance oriented C. Is both autocratic and democratic D. Is neither autocratic nor democratic E. Relies on the situation to dictate his/her behavior

Accepted Answer

B. Is always task performance and group maintenance oriented

Question 55

Grid training was criticized for:  A. Ignoring the influence of referent power B. Advocating a one-best-way style of leadership C. Demanding more from leaders than most were capable of giving D. Being little more than a money-making scheme E. Suggesting that it was possible to be concerned with people and production simultaneously

Accepted Answer

B. Advocating a one-best-way style of leadership

Question 56

Situational approaches to leadership suggest:  A. A combination of concern for people and concern for task will always succeed B. If in doubt, focus on a concern for production C. That a leader should analyze a situation before deciding what to do D. There is a one-best-way to manage E. That most leaders cannot alter their style of leadership despite the demands of the situation

Accepted Answer

C. That a leader should analyze a situation before deciding what to do

Question 57

Whether a decision should be made autocratically or democratically depends on the characteristics of:  A. The culture B. The governing laws C. The situation D. The competitors E. All of the above

Accepted Answer

C. The situation

Question 58

_______ best describes the emphasis on the participative dimension of leadership.  A. The Vroom model B. Path-goal theory C. Situational theories D. Leader substitutes theory E. Directive model

Accepted Answer

A. The Vroom model

Question 59

A situational model of leadership that focuses on how leaders go about making decisions is referred to as:  A. The path-goal theory B. Leader-Member Exchange (LMX) theory C. The contingency theory D. The Vroom model of leadership E. The transformational leadership

Accepted Answer

D. The Vroom model of leadership

Question 60

When the managers make the decisions themselves using information available to them at that time, it is referred to as a ________ decision style.  A. Decide B. Consult Individually C. Consult Group D. Facilitate E. Delegate

Accepted Answer

A. Decide

Question 61

When you share a problem with relevant subordinates individually, getting their ideas and suggestions without bringing them together as a group, you are following which of these decision styles?  A. Delegate B. Consult Individually C. Consult Group D. Decide E. Facilitate

Accepted Answer

C. Consult Group

Question 62

Fiedler\'s contingency model considers:  A. Charisma B. Leader-member relations C. Task structure D. All of the above E. Only B and C

Accepted Answer

E. Only B and C

Question 63

On the LPC scale, leaders with negative attitudes toward others score:  A. Low B. Medium C. High D. May score high or low, spending on the situation

Accepted Answer

A. Low

Question 64

The theory that added the idea that the maturity of followers is a key situational factor is:  A. Fiedler\'s contingency theory B. Hersey-Blanchard\'s situational theory C. Path-goal theory D. Leader substitutes theory E. Managerial grid

Accepted Answer

B. Hersey-Blanchard\'s situational theory

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