Heidelberg, Honeywell, and Eaton: Essay Example

manufacturing company, Eaton, designed “Home Heartbeat”.

This system use water sensors, open/closed sensors, and power sensors. The sensor system connects with a wireless network and notifies the amiss via the other alert system such as e-mail or text message of the cell phone. The three companies may be able to consider other information technologies such as customer relationship management, supply chain management, database management and intra- or extranet. For maintenance points, building a mature list of customers’ preference and requirement can attract more purchasers.Moreover, collect more information about the product such as consumable can balance more exact budget.

At last, developing and managing intranet and extranet which transfer the database can make the product or the service operate more efficiently. 3. What are some limitations of a smart products and smart services strategy? Give several examples that a business might encounter, and explain how it might overcome them. Information technology and smart product or service strategy is closely connected and inseparable.The direction to grow the information technology will affect the strategy to market the smart product or service.

There are some different types of information technology such as hardware, software, telecommunication network, and database management. To mature those technologies, high research and development (R&D) expense is unavoidable. Considering more realistic way and designing step by step may be able to decrease the cost. Also, seeking more sponsors or cooperating with government is the other solutions.

The maintenance expense is the other cost.Although those companies develop some efficient and convenient maintainable way for customer, both company and customer still have to spend some money to upkeep. Educating customers how to upgrade or upkeep by themselves may

be the way to overcome. How to find the cheaper substance and increasing the compatibility between different system will the two factors which affect the reliability.

For this part, friendly cooperation or skill exchange between the industries can offer more resources and splash for a new smart product.The last limitation will be the security problem. Database not only in intranet but also in extranet always has to face the high risk of stealing. Personal recognized system is necessary for protecting the confidential database. The entrance guard and the control center could be added to enhance the safety.

Furthermore, the discard confidential database and resource sharing program should be process carefully. At last, the complete and continuous education is required for every employee in the company.