The Campbell Soup Company (CSC) gained recognition for its wide variety of food products and commitment to maintaining high standards of quality.
Campbell offers a variety of soups for individuals who cannot make soup themselves. They offer condensed soups, ready-to-serve soups, and dry soup.
CSC aims to make it easier for customers to prepare soup without a container. With its technology support and diverse production line, CSC provides convenient, good-tasting, and high-quality food options. This includes expanding its merchandise to include microwavable soups. The figure below illustrates the foundation of CSC.
CSC is a decentralized company with a plan to expand its business by offering various products and expanding its market share. Supporting its operating system is the CIRT and CCID department, which conducts research and development.
Merchandise development, packaging, and technology systems are components of CSC's operating system. They employ a production line approach that offer
...s the benefit of minimizing work in progress (WIP) throughout the process.
It is essential to have a dependable and strong operating system to prevent unexpected shutdowns. Moreover, CSC is currently dedicated to developing a new microwavable soup for the Plastigon line, which was first introduced in the early 1980s. However, the development of this specific product has experienced significant delays, leading to various issues.
Elsner was tasked with improving Plastigon's proficient jobs and making Campbell's technology more effective and efficient.
Problem
Conflict between organization and development procedure
According to the current CSC's product development procedure, the appropriate engineer from any department would be selected to oversee the new procedure. This approach offers flexibility and superiority as each person has the necessary skills to handle the new procedure.
However, there is no clear assignment of responsibility for running this
squad. This lack of clarity caused cipher to assume it was their duty, but they increasingly wanted to be less involved.
Their position was to "wait until the process is proven," making sure that CSC is completely ready to implement the line for their operations. Otherwise, there was a challenge in coordinating between scientists from different groups, as they were frequently not present together at the worksite.
Despite facing their own individual challenges and lacking interest in collaboration, the employees encountered another obstacle: the lack of coordination among different departments on the production line. Consequently, this resulted in delays throughout the overall manufacturing process.
Production Procedure
CSC follows a continuous flow production method for their manufacturing process.
The production line must have an established and reliable procedure to maintain good quality and prevent any shutdowns from occurring. If one part of the line shuts down, it will affect the other parts.
Suggestion:
The issue is the conflict between the organization and the development procedure. This is due to the difference in construction between the organization and the development procedure.
The organization is decentralized, but R&D is centralized due to the different characteristics of different merchandise.
R&D teams should have different understanding and testing responsibilities for different products. For example, microwavable soup requires specific materials for safe use in a microwave. Therefore, the R&D team needs to acknowledge these unique requirements and develop a suitable process to address them.
At this point, I propose that CSC diversifies its Research & Development efforts into various products. When CSC decides to create a new product, they should select suitable engineers from R&D and form a subgroup specifically dedicated to the new product. Subsequently,
The pilot for this group, who
is responsible for this production line, needs to be put in place. It is also important to integrate all applied scientists and engineers who have different expertise in their respective countries. The organization of their knowledge contribution to this production line is a crucial point.
The pilot is responsible for overseeing this group and carrying out this procedure. In doing so, the subgroup must transition to new tasks, which will reduce transit times by using centralization. Additionally, engineers will perform their part simultaneously.
The efficiency of the procedure would be enhanced by CSC's use of a production line, although the entire process would be halted if any part encountered problems. However, human resources handle the majority of the procedure.
The overall efficiency of the procedure relies on the efficiency of each individual. If there are variations in efficiency among workers, it can lead to interruptions and idle time between steps. To address this issue, I propose that CSC modify its procedure from a production line approach to a job-shop approach.
Although implementing job-shop would result in increased work in progress (WIP), this approach can minimize the impact and prevent the system from entirely shutting down. As a result, the entire process will run smoothly and meet the standard requirements.
Furthermore, I suggest that CSC should improve its Quality System Document and on-the-job training plan by providing an enchiridion to assist workers in quickly becoming familiar with the entire procedure and operation. If the training plan and enchiridion are more detailed, it will greatly benefit the human resources involved in this process.
Workers can easily receive replies to their inquiries without the need for direct supervision, and they are also assisted in
becoming skilled operators.
- Auction essays
- Balanced Scorecard essays
- Business Plans essays
- Expense essays
- Income essays
- Net Income essays
- Security Guard essays
- Singapore Airlines essays
- Battle essays
- Intranet essays
- Maintenance essays
- Simulation essays
- Inn essays
- Chief Executive Officer essays
- Convenience Store essays
- Firm essays
- Training And Development essays
- Unilever essays
- Variable Cost essays
- Virgin Group essays
- Bargaining essays
- Entity essays
- Pest analysis essays
- Leadership and Management essays
- Change Management essays
- Project Management essays
- Knowledge Management essays
- Operations Management essays
- Quality Management essays
- Risk Management essays
- Scientific Management essays
- supply chain management essays
- Performance Management essays
- Time Management essays
- Brand Management essays
- Total Quality Management essays
- Risk essays
- Manager essays
- Leadership essays
- Business Ethics essays
- Board Of Directors essays
- Product Management essays
- Comparative Analysis essays
- Decision Making essays
- Dispute Resolution essays
- Stress Management essays
- Business Management essays
- Brand Equity essays
- Branding essays
- Nike, Inc. essays