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According to Hitachi, Ltd., of Japan, "Communication is not simply sending a message. It is creating TRUE

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understanding

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In the speech communication process, whatever is communicated verbally and nonverbally to the listener is known as the

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message

question

Which one of the following is used to convey verbal symbols?

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Words

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Which one of the following is bad advice that was NOT recommended by the book?

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Ask listeners to raise their hands whenever they spot a mistake.

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The English author G. K. Chesterton said, "A yawn is a silent _______."

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shout

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The Greek fabulist Aesop said, "A __________ will not be believed even when he [or she] speaks the truth."

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Liar

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According to the text, all stereotypes are

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unfair

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In a survey cited in the book, the five biggest mistakes made by speakers in the United States were listed. Which was the number one mistake?

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failing to tailor one's speech to the needs and interests of the audience

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When communication fails, the blame should be placed on either the speaker or the listener—or both.

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true

question

When you ask friends for an evaluation of your speech, the best request is, "Tell me how I do on this."

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false

question

In the speech communication process, the situation is the context, or setting, in which communication takes place.

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true

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When you are giving a speech, the key question to ask yourself is, "Am I performing well?"

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false- am i getting through to my listeners

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Stereotypes distort reality.

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true

question

Sounds and words such as "uh," "er," "okay," and "ya know" are known as verbal fillers.

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true

question

Channel

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the pathway used to transmit a message

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feedback

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verbal or nonverbal responses made by a listener to a speaker

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interference

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anything that obstructs accurate communication of a message

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listener

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the receiver of the speakers messgae

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message

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whatever is communicated verbally and non verbally to a listener

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scapegoat

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an individual or a group that innocently bears the blame of others

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situation

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the setting of which communication takes place

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speaker

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the originator of a message sent to a listener

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stereotype

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an oversimplified or exaggerated image

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Which one of the following scenarios best captures the text's advice concerning the fear of public speaking?

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A speaker doesn't try to eliminate nervousness and fear, but instead converts her anxiety into positive energy.

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According to the text, which of the following should you do a few days before the speech?

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inspect location

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Which one of the following does the text regard as the best way to prevent excessive stage fright?

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preparation

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The text says that one good way to shift the focus from yourself to your audience is to change your

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self talk

question

Which one of the following techniques is NOT recommended by the text? - Arrive at the speech site early to get acclimated to the audience and the setting. - Right before a speech, take a few deep breaths, inhaling and exhaling slowly. - Right before speaking, push your arm or hand muscles against a hard object such as a desktop or chair. - Right before a speech, gently massage the front of your neck to loosen up your vocal cords.

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- Right before a speech, gently massage the front of your neck to loosen up your vocal cords.

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Which one of the following techniques is NOT recommended by the text? - Have your audience take action (such as raising hands) early in the speech. - Act poised, even if you don't feel confident. - Speak rapidly so that your audience doesn't get bored. - Accept solemn, unanimated faces in the audience as an ordinary occurrence that should not distress a speaker.

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Have your audience take action (such as raising hands) early in the speech.

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For eliminating excess energy during a speech, which one of the following techniques is NOT recommended by the text?

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grip lectern

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A burst of adrenaline usually incapacitates a public speaker.

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false

question

The text recommends that you rehearse your speech at least four times.

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true

question

Acting as if you are poised and confident can often cause you to actually become so.

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true

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The visualization of successful actions is known as "creative visualization."

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false-positive imagery

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Many speakers race through their speech because of nervous tension and a desire to "get it over with."

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true

question

Research shows that using a visual aid helps reduce anxiety.

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true

question

If a minister at a wedding writes the names of the couple on a card and glances at it occasionally, this procedure is insulting to the couple.

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false

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adenaline

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a hormone triggered by stress that stimulates heart lungs and muscles and prepares the body for fright flight or fight

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positive nervousness

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useful energy

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positive imagery

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visualization of succesful actions

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:According to Dr. Ralph G. Nichols, intensive listening is characterized by all of the following responses EXCEPT: increase in the level of blood sugar. faster heart action. quicker circulation of the blood. small rise in body temperature.

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increase in level of blood pressure

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The American philosopher Henry David Thoreau said, "We hear and apprehend only what we already half know." This quotation confirms which one of the following pieces of advice from the text? Be willing to expend physical and mental energy in the arduous task of listening. Listen with your mind as well as your ears. Before a difficult lecture, prepare yourself intellectually by doing research and background reading. Prepare yourself physically by getting plenty of sleep and exercise.

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Before a difficult lecture, prepare yourself intellectually by doing research and background reading.

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The text suggested ways for a listener to enhance concentration. Which one of the following is NOT recommended? Take notes. Argue mentally. Resist distractions. Listen analytically.

answer

argue mentally

question

Which one of the following is an inappropriate reason for rejecting a sales representative's pitch? a conclusion you disagree with a product you dislike an argument that you find unethical a shaky, un confident delivery

answer

a shaky un confident delivery

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According to the text, a powerful emotional reaction during a speech can cause a listener to pay extra-special attention to the speaker's ideas. stop listening intelligently to the rest of the speech. experience physical problems such as a headache. talk to other listeners.

answer

stop listening intelligently to the rest of the speech.

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In what country do listeners sometimes close their eyes during a presentation to concentrate on the speaker's words and pay their respect? Nigeria India Japan Brazil

answer

japan

question

Which one of the following techniques for evaluating speeches is NOT recommended by the text? Establish criteria. Concentrate on one criterion at a time. In most cases, ignore nervousness. Give negative comments first.

answer

give negative comments first

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You should give a speaker positive feedback, such as eye contact and a smile, throughout a speech—even if he or she says something that offends you.

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If the speaker says something you particularly like, nod in agreement or smile approvingly, but if the speaker says something that offends or puzzles you, don't give positive feedback. See "The Listeners' Responsibilities" in Chapter 3.

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hearing

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a process by which sound waves are received by the ear

question

For finding a good speech topic, which one of the following did the text NOT recommend? -Make a decision based on whether the topic will seem important to the instructor. - Comb through your personal experiences. - Investigate an issue about which you are curious to know more. - Search for interesting subjects on the Internet.

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Make a decision based on whether the topic will seem important to the instructor.

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For a five-minute classroom speech, the topic "Natural Disasters in the Western Hemisphere" would be

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too broad

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What is the term for the precise goal that a speaker wants to achieve?

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specific purpose

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The text advises that you begin purpose statements with an infinitive. Which one of the following reflects this advice?

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"To explain to my audience how the pyramids in Egypt were constructed"

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The text advises that a specific purpose statement should include a reference to the audience. Which one of the following follows this advice?

answer

"To convince my listeners that international action should be taken to prevent poachers from slaughtering elephants"

question

"To dazzle my boss with my presentation skills" is cited by the text as an example of

answer

hidden purpose

question

Which one of the following guidelines does the text suggest for creating the central idea of a speech?

answer

Limit each speech to only one central idea.

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In the text's overview of a typical plan for a speech, which one of the following is considered a planning tool—not part of the speech itself?

answer

objectives

question

In choosing a topic for a speech, you are encouraged to start with your own personal experiences as possibilities.

answer

true

question

The topic "prisons" is too broad for a speech, but narrowing it down to "gangs in state prisons" would be acceptable.

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true

question

"How to grow vegetables in an organic garden" is an example of a topic for a persuasive speech.

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false

question

The three most common general purposes for speeches are to inform, to persuade, and to entertain.

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true

question

Both the general purpose and the specific purpose should begin with an infinitive.

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true

question

"To tell my audience about endangered species" is too narrow for a five-minute classroom speech.

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false

question

Documentation for a speech outline represents the final words of a speech.

answer

false

question

brainstorming

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generating many ideas quickly and uncritically

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general purpose

answer

the broad objective of a speech

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specific purpose

answer

the precise goal that a speaker wants to achieve

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central idea

answer

the key concept of a speech

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infinitive

answer

a verb form beginning with "to"

Speech 1315 Test 1 – Flashcards

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