question

What term is used to identify previously acquired skills that are necessary for further learning?

answer

Experiential factors: skills previously acquired that are needed for next stage of learning

question

Which method best provides a structured orderly approach to communicating accurate, relevant information, in emergent patient situations as well as routine handoffs?

answer

SBAR: situation, background, assessment, recommendation

question

Which statement demonstrates an intervention focused on the primary disadvantage of team nursing?

answer

Disadvantages to team nursing are improper implementation, not enough time for planning and communication need team communication and regular team planning conferences team nursing: ancillary personnel collaborate in providing care to a group of patients under the direction of a professional nurse. Allows members to contribute their own special expertise or skills

question

Which assessment must the RN do initially when assigning tasks to non-licensed personnel (NAP)?

answer

Evaluate the NAP's skills and knowledge level

question

Which statement about the proper placement of employees within the organization is correction?

answer

Occurs when an attempt is made to place employees in units where they have the greatest chance of success

question

Which statement best describes functional nursing care delivery?

answer

Nurse assigned to administer medications to all patients during entire shift Emphasis is on getting the work done through divided and distributed tasks Requires completion of specific tasks by different nursing personnel

question

Which statement describes assertive communication?

answer

assertive communication is not rude or insensitive behavior, rather it's having an informed voice that insists on being heard reduces stress, improves productivity, and contributes to a healthy workforce can express in direct, honest, appropriate way that doesn't infringe on other's rights use "I" statement with direct eye contact and calm voice assertive is not the same as aggressive

question

Which statement best describes andragogy?

answer

the method and practice of teaching adult learners; Learner is self-directed, internally motivated; Task or problem centered; Self-directed; Climate is relaxed and informal; Collaboration encouraged; Teacher and class set goals; Decisions are made by teacher and students; Teacher, self, and peers evaluate

question

Which vocal delivery suggests that a person is asking a question rather than making a statement?

answer

tentativeness: vocal clues such as tone, volume, and inflection add to the message being transmitted. Tentative statements sound more like questions than statements, leading listeners to think you are unsure of yourself and speaking quickly may be interpreted as being nervous. Loud and slurred speech can be barriers to communication

question

You overhear an experienced nurses say to a new nurse, "Sorry you won't be able to join us for our weekly get-together at the local yogurt shop. I see you are going to be here charting for a while yet." What is this an example of?

answer

An application of a sanction regarding group norms

question

Which statement about the role of unit managers in recruitment and selection is accurate?

answer

Regardless of the extent of their involvement, all managers must be aware of recruitment and selection constraints within their organization.

question

Which behavior by a team member is demonstrated through cynicism and a nonchalance attitude about the group's work?

answer

Playboys: remain uninvolved and demonstrate cynicism, nonchalance, or horseplay

question

What cultural phenomena must be considered for the biopsychosocial differences between racial and ethnic groups that have susceptibility to disease and physiologic differences?

answer

Biological variations

question

Which statement accurately identifies a concern associated with decentralized staffing?

answer

It carries a risk that employees will be treated unequally or inconsistently

question

What is the advantage of decentralized scheduling?

answer

Unit manager understands the needs of the unit and staff intimately

question

When a manager appropriately recognizes the successful completion of a delegated team task, what is the primary reward for the manager?

answer

Professional recognition as a leader

question

Which statement is true regarding legislated minimum staffing ratios?

answer

In 2008, legislation passed to make the expected legal ratio 5:1 (Quizlet) They are proposed to improve patient care (quizlet)

question

Primary care nursing is organized so that the patient is at the center of the structure. How many nurses have 24-hour responsibility for care planning and coordination?

answer

One

question

The Omnibus Budget Reconciliation Act of 1987 established regulations for the education and certification of which health-care worker?

answer

Nurse Aids

question

What is an inappropriate reason for delegation?

answer

When the task is not a challenge for the manager

question

Which statement about PCSs is accurate?

answer

Internal and external forces may affect classification systems

question

How does decentralized organizational structure promote decision making?

answer

Problems can be solved at the levels in which they occur

question

What is the first step to developing an educational program for an organization?

answer

Identifying the desired skills or knowledge the staff should have

question

Which statement supports the manager's commitment to staff empowerment? Select all that apply.

answer

empowerment occurs when leaders communicate their visions; employees are given the opportunity to make the most of their talents; and learning, creativity and exploration are encouraged

question

What is the first step the manager takes when a subordinate is having difficulty carrying out a delegated task?

answer

Be available to the employee as a role model and resource for the task

question

What is one of the most politically serious errors one can make?

answer

Lying to others within the organization. It destroys trust and leaders must never underestimate the power of trust

question

What communication mode is considered most reliable in conveying the emotional component of the message?

answer

Nonverbal

question

What is the traditional form of communication in organizations that helps to coordinate activities in various levels of the hierarchy?

answer

Downward

question

Which statement concerning nonverbal communication is true?

answer

The nurse's verbal messages should be reinforced by nonverbal cues.

question

Which is a motivating factor identified in Herzberg's motivation-hygiene theory?

answer

A chance for promotion

question

Which statement describes the informal communication referred to as "the grapevine?

answer

The office grapevine usually is not linear at all but an informal ____ communication network. a. chain b. Y c. circle d. all-channel e. wheel Most personnel engaging in the unofficial exchange of information

question

Which statement concerning organizational culture is true?

answer

Organizational culture can be a source of competitive advantage because it influences employee behavior and the firm's conduct in the marketplace. staff retention, workplace safety, and patient outcomes are directly affected by the organizational culture/climate

question

Which characteristic is most important when the nurse-manager is considering staff for a delegated role?

answer

Willingness to grow professionally

question

What is the goal of case management?

answer

contain health care costs OR to provide the client with necessary, cost-effective care

question

What did motivational theorist Victor Vroom state?

answer

a person's expectations about his or her environment or a certain event will influence behavior.

question

What type of power does a professional nursing certification provide?

answer

Expert

question

Which action by the nursing manager will have the greatest impact on staff satisfaction regarding the filling of an assistant management position?

answer

;)

question

Which is an appropriate strategy for planning, conducting, and controlling the interview?

answer

When an applicant clearly does not have the proper qualifications for a position, the interviewer should be tactful, but advise the applicant as soon as possible that there is a lack of appropriate qualifications for the job.

question

What determines the size of the authority-power gap between a manager and an employee?

answer

Widens as the manager expresses a personal interest in his or her employees. Can be decreased by the visible exercise of authority in decision making. Increases when the manager loses credibility with employees. Is determined by how much status the manager has. The negative effect of a wide authority-power gap is that organizational chaos may develop. Both the women's movement and the student unrest of the 1960s have contributed to the widening of the authority-power gap.

question

Which statement is typically true of job satisfaction levels?

answer

Intrinsic factors are related to job satisfaction.

question

What is the most important component in being well organized and increasing productivity on the unit?

answer

A well-thought-out plan

question

What is the most important strategy for avoiding burnout and maintaining a high motivation level?

answer

Self-care

question

What factor contributed significantly to the beginning of the acute RN shortage that originated in the late 1990s?

answer

Hospital downsizing

question

Which statement concerning women's views of power is true?

answer

Women are far more accommodating and submissive than their male partners. Part of women's reluctance to embrace power in relationships is due to their socialization to the female role. Some women view power as dominance versus submission; associated with personal qualities, not accomplishment; and dependent on personal or physical attributes, not skills. Also, some women believe that they do not inherently possess power but instead must rely on others to acquire it. Thus, rather than feeling capable of achieving and managing power, some women feel that power manages them.

question

When do nursing shortages historically occur?

answer

When the economy is beginning an upswing AND when the economy is receding.

question

Which external and internal forces must a manager adjust for when implementing the PCSs associated with unit staffing? Select all that apply.

answer

Presence of nursing students on the unit the hiring of two graduates as staff the increase of scheduled medical students Language barriers presented by nursing staff

question

What is the primary responsibility of the committee chairperson during a committee meeting?

answer

Keeping members on task

question

Which would suggest that flattening of the organization is occurring?

answer

There is a reduction in administrative levels

question

Which statement describes both self-power and feminist power?

answer

self-power and feminist power are the same thing. It is based by individual gains over one's own life time. The source of this power is maturity and ego strength.

question

What does the term unity of command mean?

answer

Each employee has only one boss so that there is less confusion and greater productivity

Leadership Test 2 – Flashcards

Unlock all answers in this set

Haven't found what you were looking for?

Search for samples, answers to your questions and flashcards