9C Ch. 9.11 – 9.15 System Management – Flashcards

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question
You've configured a System Restore Point on your Windows 8.1 system to automatically create restore points? Will this be adequate?
answer
- No, you need to enable File History
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In what situation would restoring from a system image be the best option?
answer
- You need to restore a Windows system after a catastrophic hard drive failure.
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What tool would you use to configure the paging file location and size on a Windows system?
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- Advanced System Settings in Control Panel
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In what situation would restoring from a backup be the best option?
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- You accidentally deleted several important emails and need to restore them. - You need to restore several word processing files that were accidentally deleted from your Documents folder.
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On a Windows 10 system, which Task Manager tab would you use to adjust the priority given to a program?
answer
- Details
question
What tools can be used to start the Print Spooler Service if it's stopped?
answer
- Task Manager - Net Start - Services console
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Marcus tried to tweak how Windows 10 boots. He corrupted his boot files in doing so. It no longer boots to a logon prompt. He pops in the Windows installation disc to access the Recovery Environment. What should he do next?
answer
- Select TroubleshootAdvanced optionsStartup Repair
question
You determine the Master Boot Record (MBR) is corrupt. To fix the issue you insert the Windows 10 installation DVD, Access the Recovery Environment, Open a Command Windows and enter ___________.
answer
- bootrec /fixmbr
question
You've configured System Restore to automatically create restore points for the C: volume on a Windows 7 system. User profile data is stored in the default directory C:Users. Will this strategy adequately protect you user's data?
answer
- NO, you need to create a backup of your user data as well.
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In what situation would you revert to a System Restore point as the best option on a Windows 10 system?
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- You recently installed a new application and now the system behaves erratically.
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What is another name for the paging file?
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- Virtual Memory
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You have a custom database application your company has been using for several years. It worked correctly when your company was using Windows XP. Recently you upgraded to 10. The application was installed successfully. When users try to log on it loads then hangs. What should you do first?
answer
- Run the Application as Administrator
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A user altered their computer by adding a TV tuner board. Now he has to reboot the PC each time he uses the application to watch TV. You need to fix the PC and prevent the user from using the tuner until you can update the driver. What should you do?
answer
- Boot in Safe Mode. Disable the Tuner in Device Manager.
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You're troubleshooting a "blue screen of death" error on a Windows 10 machine. What is the first step you should take to troubleshoot?
answer
- Search for the error in Microsoft's knowledgebase.
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Christian enabled Boot Logging from the Advanced Startup Menu on his Windows 10 PC. What file would he examine to see a list of drivers loaded during the startup process?
answer
- Ntbtlog.txt
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What is the recommended size of the paging file under normal circumstances on a Windows 10 system with 8 GB of RAM installed?
answer
- Equal to the amount of physical RAM
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Your Windows 8.1 System experienced a serious failure. You want used advanced recovery options to restore and preserve as much data as possible including apps purchased from the Microsoft Store as well as your user's data files. What option should you use?
answer
- Refresh Your PC
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System Restore is currently disbaled for all volumes on a Windows 10 system. You need to enablle it. What option in System Properties would you select?
answer
- Configure
question
You accidentally downloaded and installed a malware package to your Windows 8.1 system from a phishing email exploit. You rebooted in Safe mode and used System Restore to revert the system to a point in time before the infection. What is true of this situation?
answer
- You must re-install any applications that were installed after the restore point was taken. - Your user files weren't affected when the system was reverted to the restore point.
question
To protect your Windows 10 system, you've used System Restore to automatically protect your system using restore points. You also configure File History to protect your user's data files. Will this adequately protect your system in the event of a hard disk failure?
answer
- NO, you need to create an image of your Windows system as well.
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A Windows 10 system has 16 GB of RAM and three hard drives. Which change could you make to the paging file to increase system performance?
answer
- Add paging files to the other drives.
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While browsing the Internet on a Windows 10 workstation, Internet Explorer stops responding. Which Task Manager tabs would you use to end IE?
answer
- Details - Processes
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A program that launches automatically at startup on a Windows 10 system is causing it to lockup. It's no present in the Startup folder. Which Windows utility should you use to prevent it from starting automatically?
answer
- Task Manager
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You upgraded a Windows XP PC to Windows 7 and a program no longer runs. What options should you try to run the application?
answer
- Compatibility mode. - XP mode
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You want to scan the integrity of all protected system files on Windows 10, but not repair them. What command should you use?
answer
- sfc /verifyonly
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You turn on your PC. The hard drive light isn't on, but you hear the fan. What are the most likely causes of the problem?
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- Memory - Video Card - Processor
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You determine that BOOTMGR is missing in Windows 7. To fix this you insert the Windows 7 installation DVD, Access the Recovery Environment, Open a Command Windows and enter ___________.
answer
- bootrec /fixboot
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You need to boot Windows 7 in safe mode. What key do you press to access Advanced Boot Options?
answer
- F8
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You recently upgraded from Windows 7 to 10. An application that used to worker no longer does. The vendor has no upgrade available. What should you try to run the application?
answer
- Run it in compatibility mode.
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You have a PC with 2 SATA hard drives. One has the OS and the other is for data. You recently replaced the motherboard. At startup you see the startup information screen then receive an error that the OS can't be found. What should you do?
answer
- Change the boot order in the UEFI configuration - Verify the Operating System SATA drive is configured as the boot drive in the UEFI configuration.
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Recently, a new network driver was installed on your Windows 7 system. The code contained bugs and your network board no longer works. You need to revert back to a restore point to correct this. What option would you click from System Properties?
answer
- System Restore
question
What is true regarding the recovery partition of a Windows system?
answer
- It can be used to restore the system to it's original state when it is shipped from the manufacturer.
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What aspects of virtual memory can you configure on a Windows workstation?
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- Maximum size of a paging file - Location of the paging file
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A user calls to report she can't install a program. She could on Windows XP because she was a Power User. What may be causing the issue?
answer
- Her group membership denies program installation on this OS.
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How can you keep Windows 10 from automatically restarting after a critical system error occurs.
answer
- Use the Disable automatic restart after failure option on the Advanced Startup Options menu.
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An accountant tries to download and install a new program on his system. He calls the Hel Desk in frustration. What may be causing the issue?
answer
- Insufficient permissions.
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You've been having trouble with your laptop crashng. You'd like your computer to create a memory dump file when it crashes. Where should you place the paging file?
answer
- On the system volume
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When you load a partition management utility on a workstation running an OEM version of Windows 8.1, you notice that there is a hidden partition located at the beginning of the workstation's hard drive. You decide to delete it. Should you do this?
answer
- NO, this is the system's recovery partition.
question
After booting your PC you receive an error that Windows couldn't start. It couldn't read from the selected boot disc. Check boot path and disc hardware. What will most likely fix the problem?
answer
- Boot into Recovery environment and run the bootrec /rebuildbcd command
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