Work Keys Business Writing Vocabulary

address
address
to give attention to something or to deal with (a matter, issue, problem, etc.)

agricultural
agricultural
of or related to farming

applicant
applicant
someone who formally asks or applies for something such as a job

authorize
give permission or approval

assign
to give a job

break
a short period of time when someone stops an activity (specifically, at work)

charge account
charge account
allows a customer to buy things and pay for them later

chronological
chronological
arranged in the order things happened

competent
able to do something well

complaint
complaint
a statement that you are unhappy or not satisfied with something

compliant
agreeing to a set of rules, standards, or requirements

compliance
in the way that is required by rule or law

consider
consider
to think about carefully

constraints
constraints
something that limits something or someone

contribute
contribute
to give (money, time, knowledge, assistance, etc.) to a common supply, fund, etc.

correspondence
correspondence
communicating by letter or email

customer relations
the way a business communicates and interacts with the public to gain and retain customers

decrease
decrease
to go down or lessen

department store
department store
a large retail store carrying a wide variety of merchandise and organized into various departments

disposal
disposal
the act of throwing something away

employee
employee
a person who works for another person or for a company for pay

extent
the space or degree to which a thing extends; length, area, volume, or scope

factory
factory
a building where products are made

financing
financing
raising or providing money for something

hazardous
hazardous
involving risk or danger

human resources
a department that deals with the people working for a business or organization

in favor of
something done or granted out of goodwill, rather than from justice or for remuneration; a kind act

institute
to set up or establish

inquiring
inquiring
seeking facts, information, or knowledge

key information
the most important information

labor
productive activity, especially for the sake of economic gain

layoff
layoff
the act of ending the employment of a worker or group of workers

leave
a period of time when someone has special permission to be away from a job

letter
letter
written communication to a specific person or group

machinery
machinery
the working parts of a machine

manufacturing
to make or produce by hand or machinery, especially on a large scale

memo or memorandum
memo or memorandum
a short written message or report from one person or department in a company or organization to another

migrant
a person or animal that moves from one country, region, or place to another

occupation
a person’s usual or principal work or business, especially as a means of earning a living; vocation

peer
a person who belongs to the same age group or social group as someone else

personnel
personnel
group of people who work for an organization, business or company

plant
a building or factory where something is made

policy
policy
a set of rules or ideas about what should be done

primary
first or highest in rank or importance; chief; principal

principle
an accepted rule of action or conduct

pro/con
presenting an argument for and against something

procedure
procedure
an established or accepted way of doing something

production
the process of making something for sale

project
to plan, calculate, or estimate something for a time in the future

promote
promote
to make people aware of (something-a product, charity, cause, etc.)

proposal
a written plan or suggestion that is submitted to others for discussion

proposed
to suggest for consideration

qualification
the conditions or qualities that are required to hold a position (job)

quota
a specific amount or number that is expected to be achieved

recognition
special attention or notice for someone’s work or actions

reimburse
reimburse
to pay someone back for money spent

report
report
a written account of something that has been thoroughly investigated

representatives
a person or thing that speaks for another or others

request
the act of asking for something to be given or done, especially as a favor or courtesy

require
to have need of; need

seasonal
pertaining to, dependent on, or accompanying the seasons of the year or some particular season; periodical

sequence
the order in which things happen or should happen

shift
the scheduled period of time during which a person works

standard

strike
strike
to stop work in order to force an employer to agree to demands : to refuse to work until your employer does what you want

supervisor
an object that is regarded as the usual or most common size or form of its kind

team
a number of persons associated in some joint action

voluntarily
done, made, brought about, undertaken, etc., of one’s own accord or by free choice

wage
amount of money a worker is paid based on number of hours or days

waste
waste
material that is left over or that is unwanted after something has been made, done, used, etc.

zone
zone
an area set aside for a specific purpose