Understanding Business Chapter 11 – Flashcards
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Human Resource Management (HRM)
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The process of determining human resource needs and then recruiting, selecting, developing, motivating, evaluating, compensating and scheduling employees to achieve organizational goals.
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Affirmative Action
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Employment activities designed to "right past wrongs" by increasing opportunities for minorities and women.
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Reverse Discrimination
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Discrimination against whites or males in hiring or promoting.
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Job Analysis
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A study of what employees do who hold various job titles.
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Job Description
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A summary of the objectives of the job, the type of work to be done, the responsibilities and duties, the working conditions and the relationship of the job to other functions.
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Job Specifications
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A written summary of the minimal qualifications required of workers to do a particular job.
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Recruitment
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The set of activities used to obtain a sufficient number of the right employees at the right time.
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Selection
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The process of gathering information and deciding who should be hired, under legal guidelines, to serve the best interests of the individual and the organization.
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Contingent Workers
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Employees that Include part-time workers, temporary workers, seasonal workers, independent contractors, interns, and co-op students.
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Training and Development
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All attempts to improve productivity by increasing an employee's ability to perform. Training focuses on short-term skills, development on long-term abilities.
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Orientation
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The activity that introduces new employees to the organization; to fellow employees; to their immediate supervisors; and to the policies, practices, and objectives of the firm.
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On-The-Job-Training
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Training at the workplace that lets the employee learn by doing or by watching others for a while and then imitating them.
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Apprentice Programs
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Training programs during which a learner works alongside an experienced employee to master the skills and procedures of a craft.
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Off-The-Job-Training
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Internal or external training programs away from the workplace that develop any of a variety of skills or foster personal development.
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Online Training
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Training programs in which employees complete classes via the Internet.
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Vestibule Training
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Training done in schools where employees are taught on equipment similar to that used on the job.
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Job Simulation
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The use of equipment that duplicates job conditions and tasks so trainees can learn skills before attempting them on the job.
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Management Development
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The process of training and educating employees to become good managers and then monitoring the progress of their managerial skills over time.
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Networking
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The process of establishing and maintaining contacts with key managers in and outside the organization and using those contacts to weave strong relationships that serve as informal development systems.
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Mentor
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An experienced employee who supervises, coaches and guides lower-level employees by introducing them to the right people and generally being their organizational sponsor.
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Performance Appraisal
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An evaluation that measures employee performance against established standards in order to make decisions about promotions, compensation, training or termination.
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Fringe Benefits
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Benefits such as sick leave pay, vacation pay, pension plans, and health plans that represent additional compensation beyond base wages.
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Cafeteria-Style Fringe Benefits
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Fringe benefits plan that allows employees to choose the benefits they want up to a certain dollar amount.
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Flextime Plan
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Work schedule that gives employees some freedom to choose when to work, as long as they work the required number of hours.
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Core Time
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In a flextime plan, the period when all employees are expected to be at their job stations.
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Compressed Workweek
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Work schedule that allows an employee to work a full number of hours per week but in fewer days.
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Job Sharing
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An arrangement whereby two part-time employees share one full-time job.
