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Customer Satisfaction Survey Flashcards, test questions and answers

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We've found 5 Customer Satisfaction Survey tests

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Marguerite Castillo
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Amber Moore avatar
Amber Moore
89 terms
Which of the following transforms marketing strategies into real values for consumers? A. share of customer B. customer equity C. the four P’s of marketing D. a firm’s value proposition E. customer satisfaction surveys
C. the four P’s of marketing
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All of the following are examples of internal control procedures except a)insistence that employees take vacations. b)using prenumbered documents. c)reconciling the bank statement. d)customer satisfaction surveys.
d)customer satisfaction surveys.
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44. All of the following are examples of internal control procedures except a. using prenumbered documents. b. reconciling the bank statement. c. customer satisfaction surveys. d. insistence that employees take vacations.
C
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