Technical Writing Test 2 – Flashcards
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Purpose of Memo
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Inform, persuade, motivate, announce
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Two approaches for memos
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Direct and indirect
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Direct Approach for memos
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begins with the bottom line then supports the case (most common)
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Indirect approach for memos
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lays out details before laying out bottom line
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Three common types of memos
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Transmittal, summary/follow-up, routine miscellaneous
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Transmittal memo
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accompanies a package of materials; states that the material is being transmitted or introduces the material
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Summary or follow-up memo
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provides a written record of a meeting or conversation
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Routine Miscellaneous memo
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can cover an infinite variety of everyday topics
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Internal blog
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blog shared within a company
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External blog
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blog shared with the public
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Internal wiki
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wiki shared by company
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External wiki
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wiki shared with the public
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Two ways to organize a resume
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Reverse chronological and functional
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Reverse chronological resume organization
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focuses on job experience and education and is best for applicants who have a fair amount of experience
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Functional resume organization
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focuses on skills over employment and education and is best for applicants who have limited experience or education, gaps in their work history, or frequent career changes
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Application letter
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complements your resume; main purpose is to explain how your credentials fit the particular job and to convey that you are informed, professional, and likable applicant (solicited or unsolicited)
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Dossier
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contains your credentials: college transcript, recommendation letters, and other items that offer evidence of your achievements
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Informational reports
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answer basic questions
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examples of informational reports
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progress reports, periodic activity reports, trip reports, meeting minutes
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analytical reports
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include both information and analysis
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examples of analytical reports
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feasibility reports, recommendation reports, justification reports, peer review reports
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feasibility reports
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help decision makers assess whether an idea, plan, or course of action is realistic and practical
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Formal reports
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always analytical, rather than simple just informative
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Typical audience for formal reports
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decision makers
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Three categories of approaches to formal reports
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causal, comparative, feasibility
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Causal analysis
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"why does X happen?"
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Comparative analysis
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"Is X or Y better for our needs?"
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Feasibility analysis
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"Is this a good idea?"
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Front matter for formal reports
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letter of transmittal, title page, table of contents, list of tables and figures, abstract or executive summary
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letter of transmittal
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letter on the top of the document signally its formality and provides a variety of details
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end matter for formal reports
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glossary, appendices, references or works cited list
