tech test enterprise computing

Flashcard maker : Lily Taylor
information
A(n) _____ system is a set of hardware, software, data, people, and procedures that work together to produce information.
expert
A(n) _____ system is an information system that captures and stores the knowledge of human experts and then imitates human reasoning and decision making. Define the terms, knowledge base, inference rules, and artificial intelligence (AI).
artificial intelligence
AI
human resources information system
HRIS
computer-aided manufacturing
CAM
computer-aided engineering
CAE
computer-aided design
CAD
material requirements planning
MRP
manufacturing resource planning
MRP II
salesforce automation
SFA
customer relationship management
CRM
enterprise resource planning
ERP
document management system
DMS
content management system
CMS
transaction processing systems
TPS
online transaction processing
OLTP
management information system
MIS
decision support system
DSS
artificial intelligence
Which of the following is the application of human intelligence to computers?
DSS
A(n) ____________________ helps users analyze information and make decisions.
useful information
Which of the following has meaning to the person who receives it?
accurate
What type of information is error free?
SFA
Which of the following helps salespeople manage customer contacts, schedule customer meetings, log
customer interactions, manage product information, and place customer orders?
knowledge base
Which of the following is the combined subject knowledge and experiences of the human experts?
exception
Which type of report identifies data outside of a normal condition?
DMS
Which of the following allows for storage and management of a company’s documents?
batch processing
Which of the following allows the computer to collect data over time and process all transactions later, as a
group?
detailed
Which type of report usually lists just transactions?
information system
Which of the following is a set of hardware, software, data, people, and procedures that work together to
produce information?
activity
Which of the following is NOT a type of report that a management information system creates?
CAE
Which of the following aids in the development and testing of product designs?
true
CMSs are popular in large part because of their ease of use
MRP
Which of the following monitors and controls inventory, material purchases, and other processes related to
manufacturing operations?
human resources information system (HRIS)
Which of the following manages one or more administrative human resources functions?
true
a typical enterprise consists of a wide variety of departments, centers, and divisions ā€” collectively known as functional units
organized
What type of information is arranged to suit the needs and requirements of the decision maker?
false
accessible information has meaning to the person who receives it
transaction processing system
Which of the following is an information system that captures and processes data from day to day business
activities?
expert system
Which of the following is an information system that captures and stores the knowledge of human experts and then imitates human reasoning and decision making?
CAM
Which of the following controls production equipment, such as drills, lathes, and milling machines?
timely
What type of information is useful only within a specific time period?
functional units
Human resources, manufacturing, and customer service are examples of what?
verifiable
What type of information can be proven correct or incorrect?

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