tech test enterprise computing – Flashcards
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information
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A(n) _____ system is a set of hardware, software, data, people, and procedures that work together to produce information.
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expert
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A(n) _____ system is an information system that captures and stores the knowledge of human experts and then imitates human reasoning and decision making. Define the terms, knowledge base, inference rules, and artificial intelligence (AI).
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artificial intelligence
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AI
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human resources information system
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HRIS
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computer-aided manufacturing
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CAM
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computer-aided engineering
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CAE
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computer-aided design
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CAD
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material requirements planning
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MRP
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manufacturing resource planning
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MRP II
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salesforce automation
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SFA
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customer relationship management
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CRM
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enterprise resource planning
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ERP
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document management system
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DMS
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content management system
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CMS
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transaction processing systems
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TPS
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online transaction processing
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OLTP
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management information system
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MIS
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decision support system
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DSS
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artificial intelligence
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Which of the following is the application of human intelligence to computers?
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DSS
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A(n) ____________________ helps users analyze information and make decisions.
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useful information
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Which of the following has meaning to the person who receives it?
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accurate
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What type of information is error free?
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SFA
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Which of the following helps salespeople manage customer contacts, schedule customer meetings, log customer interactions, manage product information, and place customer orders?
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knowledge base
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Which of the following is the combined subject knowledge and experiences of the human experts?
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exception
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Which type of report identifies data outside of a normal condition?
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DMS
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Which of the following allows for storage and management of a company's documents?
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batch processing
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Which of the following allows the computer to collect data over time and process all transactions later, as a group?
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detailed
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Which type of report usually lists just transactions?
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information system
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Which of the following is a set of hardware, software, data, people, and procedures that work together to produce information?
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activity
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Which of the following is NOT a type of report that a management information system creates?
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CAE
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Which of the following aids in the development and testing of product designs?
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true
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CMSs are popular in large part because of their ease of use
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MRP
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Which of the following monitors and controls inventory, material purchases, and other processes related to manufacturing operations?
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human resources information system (HRIS)
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Which of the following manages one or more administrative human resources functions?
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true
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a typical enterprise consists of a wide variety of departments, centers, and divisions — collectively known as functional units
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organized
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What type of information is arranged to suit the needs and requirements of the decision maker?
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false
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accessible information has meaning to the person who receives it
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transaction processing system
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Which of the following is an information system that captures and processes data from day to day business activities?
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expert system
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Which of the following is an information system that captures and stores the knowledge of human experts and then imitates human reasoning and decision making?
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CAM
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Which of the following controls production equipment, such as drills, lathes, and milling machines?
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timely
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What type of information is useful only within a specific time period?
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functional units
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Human resources, manufacturing, and customer service are examples of what?
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verifiable
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What type of information can be proven correct or incorrect?
