question

In the traditional view of conflict, the world viewed conflict as a ____ transaction.

answer

Negative

question

Which of the following ideas contribute to the contemporary view of conflict?

answer

o Conflict is inevitable o Conflict is determined by structural factors o Conflict is predictable and understandable

question

Which of the following is a positive outcome of conflict?

answer

You gain insight on how to manage relationships

question

A negative outcome of conflict is where you use a lot of energy for constant disagreements instead of using it ____.

answer

productively

question

Someone or something gets in your way of reaching a goal describes Which source of personal conflict?

answer

Frustration from blocks

question

There are different ways to arrive at a goal describes Which source of personal conflict?

answer

Competing ways

question

You belong to several different groups and relate to a variety of others describes Which source of personal conflict?

answer

Unmatched roles

question

Conflict can be approach-approach, approach-avoidance, or avoidance-avoidance describes Which source of personal conflict?

answer

Conflicting desires, needs, or values

question

To what can you attribute the general causes of interpersonal conflict?

answer

o Different roles or role expectations o Individual differences between people o Limited resources to be shared in a relationship

question

Which question relates to conflict caused by group structure?

answer

Do people in a group rank themselves higher than others?

question

When you feel threatened by a conflict and chose to ignore it in hopes that it will go away, you are using the ____ strategy.

answer

avoidance

question

Which of the following statements about the defusion strategies for managing conflict is true?

answer

You may get to smaller agreements, but the bigger issues remain unsolved.

question

Which conflict management confrontation sub-strategy describes one party's position is accepted by the other party after a settlement strategy such as "majority rules"

answer

Win-Lose

question

Which conflict management confrontation sub-strategy describes both parties define a common ground rather than maintaining opposing positions.

answer

Win-Win

question

Which conflict management confrontation sub-strategy describes both parties make short-term allowances for temporary resolution.

answer

Lose-Lose

question

Which of the following are questions you should ask when diagnosing the nature of a conflict?

answer

o Is the conflict caused by personal or value differences for which some objective solutions can be found? o Does the conflict have enough significant consequences for you to be concerned about? o Are the other parties in the conflict willing and able to enter into a negotiated agreement?

question

To confront a conflict you should ____ the conflict and use it as an opportunity to work together with the other party to ____ any difficulty you are experiencing.

answer

o operationalize o Minimize

question

Which of the following might be difficult to do when negotiating a conflict in which you are emotionally involved?

answer

Listening

question

Problem solving is a win-win approach that facilitates ____ where you can gain much if you treat conflict as a problem to be solved instead of a fight that is won or lost.

answer

negotiation

question

Which of the following are goals of Army preventive medicine?

answer

o Protect forces from disease and nonbattle injury (DNBI) o Ensuring forces maintain optimal health and fitness o Reducing the Army's medical costs o Ensure units and personnel are trained, equipped, and capable of supporting preventive medicine requirements o Minimize risks of long-term health effects of military service

question

The ____ is the Army functional proponent for preventive medicine.

answer

Surgeon General

question

Which functional area includes veterinary services?

answer

Field preventive medicine

question

Which of the following programs and services are included in the environmental health functional area?

answer

o Air quality o Water to include ice production o Confinement facilities o Pest and disease vector prevention and control o Groundwater and subsurface release of hazardous constituents o Waste disposal guidance o Spill control o Environmental noise o Climatic injury prevention and control o Tattooing and piercing businesses

question

Which functional area includes ergonomics?

answer

Occupational health

question

Which of the following policies apply to immunization intervals?

answer

o Complete an immunization series once it has been started unless a medical or administrative exemption exists o Do not restart an immunization series when an initial series is interrupted o Do not add extra doses when an initial series of a vaccine or toxoid is interrupted

question

Which is the preferred record for immunization data for military personnel?

answer

Immunization Tracking System (ITS)

question

The ____ cluster of immunizations is administered before or at the beginning of collective training to protect against contagious diseases resulting from ____.

answer

o first o close contact with others

question

The maximum allowable time for a temporary medical exemption is ____ days.

answer

365

question

Which Dental Readiness Class is defined as; No dental treatment or reevaluation required?

answer

Class 1

question

Which Dental Readiness Class is defined as; Non-urgent treatment required; unlikely to become emergent within twelve months?

answer

Class 2

question

Which Dental Readiness Class is defined as; Periodic exams required or unknown dental classification?

answer

Class 4

question

Which Dental Readiness Class is defined as; Urgent or emergent dental treatment required?

answer

Class 3

question

The ____ will establish procedures to carry out the requirements of the Dental Readiness Program.

answer

Unit Commander

question

Who is responsible for forwarding the completed DD Form 2813 to the reserve component unit's personnel section for filing with the Soldier's dental health record?

answer

Reserve Component Soldier

question

The FST consists of at least ____ individuals, one of which is a ____

answer

o Two o NCO

question

Unit Leaders in post-deployment status are responsible for;

answer

o Ensure FST materials are checked and restocked upon return to the home station

question

Unit Leaders in deployment status are responsible for;

answer

o Ensure the FST performs its roles and responsibilities, has all required supplies and equipment and is properly trained o Ensure the setup or construction and maintenance of showers, latrines, and hand washing devices o Provide warm water for hand washing and personal hygiene o Ensure drinking water supplies are from approved sources and the chlorine residual is maintained at the level established by the command medical authority

question

Unit Leaders in pre-deployment status are responsible for;

answer

o Meet with FST members early and regularly to ensure requirements and guidance are clearly established and understood o Ensure FST kits are well-stocked and in good condition o Ensure required field sanitation devices are on hand and operational

question

Which FST activities should be done prior to deployment?

answer

o Ensure FST materials are complete and operational o Ensure the unit has the required personal hygiene supplies and equipment

question

Critical thinking can be defined as "a structured process involving ____ and ____ thinking".

answer

o Reasonable o Reflective

question

Analytical decision making is frequently used:

answer

o When time is available o To justify a situation o When there is a conflict among people with different concerns o With novel and ambiguous situations o When an optimal course of action (COA) is required

question

Which of these statements about mindsets are true? A mindset;

answer

o Is the distillation of accumulated knowledge about a subject into a single coherent framework o Is a consolidation of all biases about a particular subject o Enables a person to make rapid judgments about complex problems

question

Adulation or criticism describes which behavior?

answer

Bias

question

Enable repetitive functions without thinking describes which behavior?

answer

Mindset

question

An example might be driving home from work and not remembering the trip describes which behavior?

answer

Mental Shortcut

question

Recognized by the mind based on past experiences describes which behavior?

answer

Pattern

question

Confirm the suitability of a decision even if evidence does not support it describes which behavior?

answer

Belief

question

Critical thinking must start at the top and flow down the chain of command describes which behavior?

answer

Social acceptance

question

Assuming that someone will act in a way similar to the way we act describes which behavior?

answer

Mirror imaging

question

The seven universal intellectual standards are:

answer

1. Clarity 2. Accuracy 3. Precision 4. Relevance 5. Depth 6. Breadth 7. Logic

question

Which of these behaviors did the JTF and TF display when planning flying missions of Mogadishu?

answer

Mindset

question

Scenarios are a form of critical thinking at the ____ level.

answer

Operational

question

Which technique suggests that leaders should "microscope" their own thoughts to uncover psychological and logical fallacies in their reasoning, decisions, and plans?

answer

Ready Reasoning

question

The quickest way to expand a mindset bogged down in parochial problem solving is combining ____ with the universal intellectual standards.

answer

questions

question

Which technique focuses on all key evidence, such as governing factors, critical events, or key assumptions?

answer

Competing COAs

question

Which of these are core elements of the safety program?

answer

o Safety program management o Inspections and assessments o Accident investigation and reporting o Hazard analysis and countermeasures o Promotion and awareness

question

The ____ is responsible for Soldier safety and the quality of the unit safety program.

answer

Commander

question

Advise the commander when safety deficiencies are found is an example of the ADSO/NCO function ____.

answer

Survey unit property

question

Ensure reporting and investigation of accidents is an example of the ADSO/NCO function ____.

answer

Report accidents

question

Recommend controls or corrective action is an example of the ADSO/NCO function ____.

answer

Conduct surveys

question

Detect and correct unsafe practices is an example of the ADSO/NCO function ____.

answer

Observe operations

question

Ensure safety and risk management are integrated is an example of the ADSO/NCO function ____.

answer

Review SOPs

question

Observe unit operations involving the transport or storing of arms is an example of the ADSO/NCO function ____.

answer

Provide safety oversight

question

Conduct a periodic safety awareness day is an example of the ADSO/NCO function ____.

answer

Enhance the safety program

question

Complete unique training required to support the unit safety program is an example of the ADSO/NCO function ____.

answer

Participate in safety training

question

Ensure lessons learned are captured is an example of the ADSO/NCO function ____.

answer

Participate in AARs

question

Ensure personnel working with hazardous materials are informed is an example of the ADSO/NCO function ____.

answer

Monitor the Hazard Communication (HAZCOM) Program

question

When identifying hazards, the "C" in METT-TC stands for ____.

answer

civil considerations

question

Which risk assessment category is assigned to hazards that result in significant degradation of mission capabilities?

answer

High risk

question

Controls that eliminate the hazard or reduce the risk of a hazardous incident occurring can take many forms but normally fall into which of the following categories?

answer

o Hazard elimination controls o Physical controls o Educational controls

question

Examples of ways to disseminate guidance and ensure implementation of controls include:

answer

o Overlays and graphics o Drills for vehicle and aircraft silhouette identification o Installation and maintenance of communications links for key civilian organizations o refresher training on intensive threat and friendly vehicle identification for all anti-armor and air defense weapons crews o Rehearsals and battle drills

question

____ is a primary means of regulating forces.

answer

Supervision

question

The commander has which of these Risk Management responsibilities?

answer

o Establishing a force protection policy o Enforcing implementation controls o Ensuring that individuals have the RM training needed for their position and responsibilities

question

Which of the following is a staff responsibility?

answer

Provide clear and practical procedures and standards for each METL task

question

Which of the following are leader responsibilities for RM application?

answer

o Making use of automated on and off duty RM tools and surveys o Applying RM procedures to each METL task o Enforcing METL task performance to standard

question

The entire RM process is a life skill that is applicable to ____ activities.

answer

all

question

What is negotiation?

answer

Conferring, discussing, or bargaining to reach an agreement

question

Mediation is a conflict settlement where decisions are made by the disputing parties with the assistance of ____.

answer

a neutral third party

question

What is arbitration?

answer

a conflict resolution method where a neutral party makes the final decision

question

Use other ways to come to a conclusion is an example of which negotiation consideration?

answer

Study alternatives to negotiating an agreement

question

Understand the broader issues of conflict and their changing nature is an example of which negotiation consideration?

answer

Negotiations do not exist in a vacuum

question

Advance U.S. interests by jointly decided action is an example of which negotiation consideration?

answer

Negotiation is an exercise in persuasion

question

Negotiating parties may apply their reasoning and principles to decision making is an example of which negotiation consideration?

answer

Be attuned to cultural differences

question

Which of the following are negotiation procedure steps?

answer

o Determine composition of negotiating forum o Establish communications o Identify common ground on which to build meaningful dialogue o Consider cultural aspects of negotiations

question

Organizations that may participate in PO should include negotiation education as part of ____ development before any alert for a possible deployment.

answer

leader

question

During mediation, what can you do to encourage the parties in a dispute to take positive steps and dissuade them from taking action detrimental to the peace effort?

answer

Identify incentives and disincentives

question

Enhance your language skills as a mediator because using local interpreters may lead to ____ consequences if you are not completely sure of what the interpreter is saying.

answer

unintended

question

Conduct meetings and negotiations at a site that is viewed as ____ by both parties.

answer

neutral

question

Providing a feeling of convenience is an example of which site selection factor?

answer

Comfort

question

Allow for parties to liaise with their authorities is an example of which site selection factor?

answer

Communications

question

Provide protection by host authorities or another appropriate agency is an example of which site selection factor?

answer

Security

question

Do not travel to remote venues unless it is positive approach to the negotiations is an example of which site selection factor?

answer

Accessibility

question

As a mediator, what action are you taking if you provide practical assistance to all parties of a dispute by passing messages?

answer

Facilitating

question

Which of the following are mediation techniques you would use would use to leverage the mediation process?

answer

o Identify the decision makers at the negotiations o Use interpreters and translators o Recognize political and military parties to the negotiation

question

At the very outset of the conflict resolution process, the parties to the dispute must agree ____ to the selection of the arbitration process as the chosen means of conflict resolution.

answer

in writing

question

The arbitration procedure is often a useful tool in reaching ____, resolving rather complex issues in which the parties reach a(n) ____ despite the application of less formal negotiation sessions.

answer

o finality o impasse

question

As an arbitrator in conflict resolution, what does your role consist of?

answer

o Reviewing any available written evidence o Listening to witness testimony o Listening to arguments of opposing parties

question

SOPs reduce which of the following?

answer

Errors

question

Because SOPs are a type of operational record, they are subject to the guidance in which of the following doctrinal publications?

answer

DA Pam 25-40, Army Publishing: Action Officer's Guide

question

Per FM 7-15, The Army Universal Task List, Which of the following is the overall goal for SOPs?

answer

Facilitate mission accomplishment

question

Which of the following publications discusses international military standardization?

answer

AR 34-1, Multinational Force Compatibility

question

"To ensure result X by giving instructions for performing task Y" is the recommended form for which of the following components of an SOP?

answer

Purpose

question

The Phrase, "To whom the SOP applies, and possibly under what conditions or circumstances," is a description of which of the following components of an SOP?

answer

Scope

question

"Who must agree on the procedure?" is a question pertinent to which stage of SOP development or review?

answer

Second

question

"What background knowledge do SOP users have?" is a question pertinent to which stage of SOP development or review?

answer

First

question

In which operational engagement did the leaders discover the value in sharing ideas and experiences to increase pre-combat training?

answer

Operation Urgent Fury

question

What year was the Center for Army Lessons Learned created?

answer

1985

question

Which one of the seven CALL core functions gives the right products at the right time to support decision making?

answer

Disseminate

question

CALL collects, analyzes, disseminates, and archives lessons/best practices and operational records for what reason?

answer

To facilitate rapid adaptation

question

What best describes rapid adaptation and how it effects you as a Soldier?

answer

It is about sharing information with everyone quickly so that solutions can be implemented rapidly

question

What are units required to submit upon conclusion of operations and exercises?

answer

After Action Reviews (AARs)

question

What regulatory document provides guidance and instruction on the Army Lessons Learned?

answer

AR 11-33

question

The Army Lessons Learned Process is broken down into 4 phases. They are:

answer

Discovery, Validation, Integration, Assess

question

If available, the leader of a field sanitation team should be a ______.

answer

noncommissioned officer medic.

question

The field sanitation team should ensure handwashing devices are placed close to ____?

answer

Food Service areas.

question

Who serves as dental readiness advisors to unit commanders?

answer

o Dental unit commanders o Dental activity (DENTAC) o Dental clinic command

question

Which Army preventative medicine functional area provides primary care, preventative medicine, and other health care providers for delivering clinical and nonclinical services to prevent the occurrence and reduce the severity and consequences of diseases in individuals and populations?

answer

Disease prevention and control.

question

Using scenarios to help recognize outcomes and plan better falls under the critical thinking idea of ____?

answer

Thinking in time.

question

What is the problem with relying only on intuitive decisions?

answer

Alternatives are not considered.

question

Which of the following statements about the U.S. Commanders' mindsets concerning the Somali National Alliance are true?

answer

o They focused on friendly forces and did not consider how the Somalis could counter U.S. weapons and tactics o They failed to grasp the military options available to plan and organize a U.S. reaction force for a ground rescue o They did not understand the resolve of the Somali Warriors o They understated the capability of U.S. forces to defend themselves during a Somali counterattack

question

The most significant psychological barrier to critical thinking is ____?

answer

Mental effort.

question

A ____ can become like personal property and be defended even if it can be proven irrational or wrong.

answer

Belief

question

How does the use of military decisionmaking process affect thinking?

answer

It provides structure to thinking.

question

Ensuring that integration of controls is addressed by the commander falls under which Additional Duty Safety Officer/Noncommissioned officer function?

answer

Conduct Surveys.

question

"Degraded mission capability or unit readiness" describes the ____ severity level?

answer

Moderate

question

Which commander's risk management responsibility attempts to minimize human error, material failure, and environmental effects?

answer

Ensure performance.

question

Under which commander's risk management responsibility are long-term, short-term, and near-term control actions selected to improve force protection?

answer

Assess Training.

question

Which Additional Duty Safety Officer/Noncommissioned Officer function is performed for unit operations involving the transport or storing of arms, ammunition, explosives, petroleum products, and other hazardous material?

answer

Provide safety oversight

question

Identifying any hazards not previously determined and new hazards that arise occurs during ____.

answer

Evaluation

question

If your immunization records are lost, you should?

answer

o Assume standard immunizations were administered upon entry into military service o Receive future immunizations based upon assumed date of last immunization.

question

What functional area of Army Preventative medicine includes combat and operational stress control?

answer

Field Preventative Medicine

question

Field preventive medicine

answer

(a) Preventive medicine services (b) Veterinary services. (c) Combat and operational stress control. (d) Dental services (preventive dentistry). (e) Laboratory services (those supporting the above four USAMEDD functional areas)

question

You are not considered to be worldwide deployable if you fall within the following dental classes:

answer

o Class 3 o Class 4

question

The ____ of immunizations may be administered in the first or second half of basic military training, during advanced individual training, or upon arriving at the first duty station to protect against travel and other military risks.

answer

Second cluster.

question

Which critical thinking idea prevents the staff from being anchored in the present and elicits reasoning to explain how an unlikely event might actually happen?

answer

Pursuing perspectives.

question

What are Staff responsibilities concerning CRM?

answer

o Provide necessary support to meet operational requirements. o Provide clear and practical procedures and standards for each task of the mission-essential task list (METL). o Furnish necessary training for task performance to standard. o Identify force protection shortcomings and develop control actions. o Apply risk management procedures. o Develop and implement controls selected by the commander.

question

Which of the following are traits of the critical thinking idea of ready reasoning?

answer

o Know yourself o Check premises against conclusions o Explain opinions or assumptions

question

____ collects, analyzes, reports, and archives information pertaining to the health hazards, risks, exposures, diseases, injuries, and behavioral problems of Army personnel.

answer

Occupational Health

question

As a component of ____, preventive medicine is the anticipation, prediction, identification, surveillance, evaluation, prevention, and control of disease and injuries.

answer

force health protection

question

which of the following statements concerning critical thinking are true?

answer

o Its intent is to overcome the impediments in our capacity to think rationally. o It is a self-conscious effort to recognize our own biases, paradigms, or mindsets. o It is a two-part process involving thinking about our thinking and evaluating results.

question

The success of the unit safety program depends on which of the following?

answer

o Command emphasis o Application of sound risk management principles o The recommendations of the Additional Duty Safety Officer/Noncommissioned Officer.

question

When conflict arises, what helps to solidify relationships and leads to a healthy exploration of values, attitudes, and feelings?

answer

Conflict Resolution.

question

In the conflict management confrontation strategy of lose-lose, concessions have to be constantly worked out and may be of ____ value.

answer

temporary

question

Which of the following situations illustrates the conflict management confrontation strategy of win-win?

answer

Both parties define a common ground rather than maintaining opposing positions.

question

Which of the following are considerations that should guide your analysis and preparation of negotiations?

answer

o Study alternatives to negotiating an agreement o Be attuned to cultural differences

question

In which stage does the SOP author create the operating procedure by establishing the optimal process for achieving the objective?

answer

Second stage

question

____ is the management principle that fosters the development and sustainment of a high state of proficiency and readiness among Soldiers and units throughout an organization.

answer

Standardization

question

Well-written and properly used SOPs can reduce which of the following?

answer

o Omission of essential steps or processes o Training time o Loss of unwritten information

question

Which document provides the bulk of information on the implementation and operations of a lessons learned program?

answer

CALL HB 11-33 Establishing a Lessons Learned Program

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