question

1. Define and analyze the problem 2. Eztablish criteria for evaluating solutions 3. Identify possible solutions 4. Evaluate solutions 5. Select the best solution 6. Test selected solution

answer

Six steps of the problem solving sequence (in order)

question

Symposium

answer

A small group format and which each member of the group delivers a relatively prepared talk on some aspect of the topic. Often combined with a forum.

question

Panel

answer

A small group format in which \"experts\" meet to discuss a topic or solve a problem; participants often speak without any set pattern.

question

Symposium - forum

answer

Consists of two parts.: A symposium with prepared speeches, and the Forum; A period of questions from the audience and responses by the speakers

question

Quality Circle

answer

Groups of workers usually 6 to 12) whose task is to investigate and make recommendations for improving the quality of some organizational function

question

Focus Group

answer

A group designed to explore the feelings and attitudes of its members; usually follows a question-and-answer and answer format

question

Encounter group

answer

Often referred to as a sensitivity or T (training) group, this type of group constitutes a form of psychotherapy; these groups try to facilitate members personal growth and to Foster their ability to deal effectively with other people

question

Intervention group

answer

A type of group in which participants gathered to help one of their members confront and overcome some problem

question

Consciousness-raising group

answer

A type of group that aims to help people cope with the problems Society confronts them with

question

Assertiveness training group

answer

A type of group that aims to increase the willingness of its members to stand up for their rights and to act more assertively in a wide variety of situations

question

Group Norm

answer

Rules or expectations for appropriate behavior for a member of a group

question

High context culture

answer

A culture in which much of the information and communication is in the context or in the person rather than explicitly coded in the verbal messages

question

Low context culture

answer

A culture in which most of the information and communication is explicitly stated in the verbal messages

question

Brainstorming

answer

A technique for generating ideas either alone or, more usually, and a small group.

question

Problem solving sequence

answer

A logical step by step process for solving a problem that is frequently used by groups; consists of defining and analyzing the problem, establishing criteria for evaluating Solutions, identifying possible solutions, evaluating Solutions, selecting the best solution, and testing the selected Solutions.

question

Decision-making methods

answer

Authority, majority rule and consensus

question

Nominal group technique

answer

A method of problem-solving that she's is limited discussion and confidential voting to obtain a group decision

question

Information Seeker or Giver

answer

Asks for or gives facts or opinions, seeks clarification of issues being discussed, and presents facts or opinions to group members

question

The initiator - contributor

answer

Presents new ideas or New Perspectives on Old ideas, suggest new goals, or proposes new procedures or organizational strategies

question

Elaborator

answer

Gas examples and tries to work out possible solutions, trying to build on what others have said

question

Procedural technician

answer

(Recorder) takes care of various mechanical duties, such as Distributing group materials and arranging the seating; writing down the group's activities, suggestions, and decisions and/or serving as the group's memory

question

Individual roles

answer

Behavior in groups that is usually dysfunctional and works against the sense of groupness

question

Aggressor

answer

Expresses negative evaluation of members and attacks the group

question

Recognition Seeker

answer

Tries to focus attention on themselves, boast about their accomplishments rather than the task at hand, and expresses their own feelings rather than focusing on the group

question

Special interests pleader

answer

Disregard the goals of the group includes the case of some special group

question

Dominator

answer

Tries to run their group or members by pulling rank, flattering numbers, or acting the role of boss

question

Six communication guidelines

answer

Be group oriented, Center conflict on issues, be critically open-minded, beware of social loafing, ensure understanding, and beware of groupthink

question

Groupthink

answer

A tendency that shuts out realistic and logical analysis of a problem and of possible alternatives

question

Social loafing

answer

The theory that you exert less effort when you're part of a group then went alone

question

Situational approach to leadership

answer

The effective leader shifts his or her emphasis between task accomplishment and member satisfaction on the basis of the specific group situation

question

Laissez-faire leader

answer

Takes no initiative and directing or suggesting alternative courses of action

question

Democratic

answer

Provides Direction but allows the group to develop and progress the way its members wish; this form of leadership is similar to the participating style in the situational approach.

question

Authoritarian cohesiveness

answer

The members closeness and liking for each other

question

1. Prepare members and start interaction 2. Build group cohesiveness 3. Maintain effective interaction 4. Manage conflict 5. Mentor

answer

5 leadership skills

question

Mentoring

answer

A process that occurs when an experienced individual helps to train less experienced group members

question

Collective / individual orientation

answer

Collective orientation is a cultural orientation that stresses the group's rather than the individual's goals and preferences. Individual orientation is the opposite

question

High power distance cultures

answer

Cultures in which power is concentrated in the hands of a few, and there is a great difference between the power held by these people and the power held by the ordinary citizen. Contrast: low power distance cultures

question

Gain experience, think positively be realistic, see public speaking as conversation, focus on your listeners, stress similarity

answer

5 ways to reduce public speaking apprehension

question

1. Select your topic 2. Analyze your audience 3. Research your topic 4. Collect supporting materials 5. Develop your main points 6. Organize your speech materials 7. Where'd your speech 8. Construct your conclusion, introduction, Transitions, and outlines 9. rehearse you're speech 10. Deliver your speech

answer

10 steps in public speaking preparation and delivery in order

question

Sociological analysis of an audience

answer

Don't assume that people covered by the same label or necessarily alike

question

Qualifications, currency, fairness, sufficiency, and accuracy

answer

5 essential criteria for evaluating research, especially on the internet

question

Structure - function organizational pattern

answer

2 main points, one for structure and one for function

question

Claim and proof organizational pattern

answer

Basis is essentially the claim, and each main point supports the claim

question

Multiple definition organization pattern

answer

Each of the main points consist of a different type of definition

question

Comparison and contrast organization pattern

answer

Main points might be the main divisions of the topic

question

Visual imagery

answer

Enables you to describe people or objects in images the audience can see

question

Auditory imagery

answer

Help to appeal to your listeners sense of hearing

question

Tactile imagery

answer

Enables you to make listeners feel the temperature or Texture you're talking about

question

Alliteration

answer

Repetition of the same initial consonant sound in two or more words close to one another

question

Hyperbole

answer

Use of extreme exaggeration

question

Personification

answer

Attribution of human characteristics to inanimate objects

question

Metaphor

answer

Comparing two unlike things

question

Simile

answer

Comparison of two unlike objects using the words like or as

question

Transitions

answer

Words are statements that connect what was said to what will be said

question

Internal summary

answer

A statement that summarizes what you have already discussed in the speech, usually some major subdivision of your speech

question

Impromptu delivery method

answer

Speaking without preparation

question

Manuscript delivery method

answer

Write out the speech and read it

question

Extemporaneous delivery method

answer

Useful when exact timing and wording are not required

question

1. Rehearse the speech from beginning to end, rather than in parts 2. Time to speech during each rehearsal 3. Rehearsed this speech under conditions as close as possible to those under which you'll deliver it 4. We heard the speech in front of a full-length mirror to help you see how you appear to the audience 5. Don't interrupt your rehearsal to make notes or changes

answer

Five effective rehearsing strategies

question

Persuasion

answer

The process of influencing attitudes, beliefs, values, and or behavior

question

Selective exposure

answer

The tendency of listeners to actively seek out information that supports their existing opinions, Belize, attitudes, and values and to actively avoid information that contradicts them

question

Reasoning from causes and effects

answer

Reasoning either from cause to effect or from effect to cause

question

Reasoning from sign

answer

Drawing a conclusion on the basis of the presence of clues or symptoms that frequently occur together

question

Reasoning from specific instances

answer

Examining several specific instances and then concluding something about the whole

question

Ad hominem

answer

(of an argument or reaction) directed against a person rather than the position they are maintaining.

question

Ad numerum and ad populum

answer

is a fallacious argument that concludes that a proposition is true because many or most people believe it: \"If many believe so, it is so.\"

question

Slippery slope

answer

Involves the assumption that one of them will lead to another event that everyone agrees would be undesirable

question

Questions of fact

answer

Concerned what is not true, what does or does not exist, what did or did not happen.

question

questions of policy

answer

Concerning what should be done, what procedures should be adopted, what laws should be changed - in short, what policy should be followed

question

Questions of value

answer

To persuade listeners in the value of something, that something is good, moral, or just

question

Competent

answer

Shows listeners that you are knowledgeable and thoroughly familiar with your topic

question

Character

answer

One of the qualities of credibility, the individuals honesty and basic nature, moral qualities

question

Charisma

answer

A combination of your personality and dynamism as seen by the audience

question

Credibility

answer

The degree to which your audience regards you as a believable spokesperson

question

In order from top to bottom of the triangle: Self-actualization needs, self-esteem needs, belonging and love needs, safety needs, physiological needs.

answer

Maslow's hierarchy of needs in order

question

1. Gain attention 2. establishing a need 3. Satisfy the need 4. Visualize the needs satisfied 5. Move to action

answer

Five steps of the motivated sequence in order

Speech final review Rothrock Online Weatherford College

Unlock all answers in this set

Haven't found what you were looking for?

Search for samples, answers to your questions and flashcards