Social psychology – Group Process Ch 9 – Flashcards

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group
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Three or more people who interact and are interdependent in the sense that their needs and goals cause them to influence each other.
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social roles
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Shared expectations in a group about how particular people are supposed to behave.
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group cohesiveness
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Qualities of a group that bind members together and promote liking between members.
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social facilitation
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The tendency for people to do better on simple tasks and worse on complex tasks when they are in the presence of others and their individual performance can be evaluated.
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social loafing
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The tendency for people to relax when they are in the presence of others and their individual performance cannot be evaluated, such that they do worse on simple tasks but better on complex tasks.
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deindividuation
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The loosening of normal constraints on behavior when people can't be identified (such as when they're in a crowd).
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process loss
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Any aspect of group interaction that inhibits good problem solving.
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transactive memory
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The combined memory of two people that is more efficient than the memory of either individual.
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groupthink
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A kind of thinking in which maintaining group cohesiveness and solidarity is more important than considering the facts in a realistic manner.
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group polarization
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The tendency for groups to make decisions that are more extreme than the initial inclinations of its members.
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great person theory
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The idea that certain key personality traits make a person a good leader, regardless of the situation.
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transactional leaders
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Leaders who set clear, short-term goals and reward people who meet them.
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transformational leaders
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Leaders who inspire followers to focus on common, long-term goals.
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contingency theory of leadership
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The idea that leadership effectiveness depends both on how task-oriented or relationship-oriented the leader is and on the amount of control and influence the leader has over the group.
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task-oriented leader
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A leader who is concerned more with getting the job done than with worker's feelings and relationships.
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relationship-oriented leader
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A leader who is concerned primarily with workers' feelings and relationships.
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social dilemma
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A conflict in which the most beneficial action for an individual will, if chosen by most people, have harmful effects on everyone.
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tit-for-tat strategy
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A means of encouraging cooperation by at first acting cooperatively but then always responding the way your opponent did (cooperatively or competitively) on the previous trial.
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public goods dilemma
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A social dilemma in which individuals must contribute to a common pool in order to maintain the public good.
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commons dilemma
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A social dilemma in which everyone takes from a common pool of goods that will replenish itself if used in moderation but will disappear if overused.
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negotiation
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A form of communication between opposing sides in a conflict in which offers and counter offers are made and a solution occurs only when both parties agree.
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integrative solution
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A solution to a conflict whereby the parties make trade-offs on issues according to their different interests; each side concedes the most on issues that are unimportant to it but important to the other side.
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Social facilitation
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Increase in performance when in the presence of others
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Social inhibition
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Decrease in performance when in the presence of others
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Zajonc's Mere Presence
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Which theory says that the presence of another person or member of the same species increases arousal which strengthens the dominant response. On easy tasks, performance is enhanced. On difficult tasks, performance is impaired.
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another person or member of the same species
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Zajonc's Mere Presence Theory says that the presence of _____________ increases arousal which strengthens the dominant response. On easy tasks, performance is enhanced. On difficult tasks, performance is impaired.
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increases arousal which strengthens the dominant response
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Zajonc's Mere Presence Theory says that the presence of another person or member of the same species _____________. On easy tasks, performance is enhanced. On difficult tasks, performance is impaired.
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enhanced, impaired
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Zajonc's Mere Presence Theory says that the presence of another person or member of the same species increases arousal which strengthens the dominant response. On easy tasks, performance is _____________. On difficult tasks, performance is _____________.
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mere presence
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What three perspectives explains why does social facilitation occurs in humans and animals? 1) _____________, 2) evaluation apprehension, 3) distraction conflict.
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evaluation apprehension
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What three perspectives explains why does social facilitation occurs in humans and animals? 1) mere presence, 2) _____________, 3) distraction conflict.
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distraction conflict
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What three perspectives explains why does social facilitation occurs in humans and animals? 1) mere presence, 2) evaluation apprehension, 3) _____________.
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mere presence
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Social facilitation theory that says that the mere presence of others is sufficient to produce social facilitation.
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evaluation apprehension
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Social facilitation theory that says that the presence of others will produce social facilitation effects only when those others are seen as potential evaluators
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distraction conflict
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Social facilitation theory that says that the presence of others will produce social facilitation effects only when those others distract from the task and create conflicts of attention
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social loafing
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Reduction in individual output on easy tasks in which contributions are pooled.
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coordination loss
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What are two possible reasons social loafing occurs 1) _____________, 2) motivation loss.
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motivation loss
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What are two possible reasons social loafing occurs 1) coordination loss, 2) _____________.
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motivation loss
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Results of Ingham et al (1974) tug-of war study into social loafing phenomenon supports the __________ theory.
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separate individual performance from group performance
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Ways to decrease, prevent, or counter, social loafing? 1) __________, 2) make tasks personally meaningful, 3) ensure people believe their efforts are necessary success, 4) group expects to be punished for poor performance and individuals singled out for blame, 5) reward individuals and the group, 6) smaller groups, 7) increase group cohesiveness, 8) women social loaf less than men, 9) individualist cultures social loaf more than collectivist.
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make tasks personally meaningful
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Ways to decrease, prevent, or counter, social loafing? 1) separate individual performance from group performance, 2) __________, 3) ensure people believe their efforts are necessary success, 4) group expects to be punished for poor performance and individuals singled out for blame, 5) reward individuals and the group, 6) smaller groups, 7) increase group cohesiveness, 8) women social loaf less than men, 9) individualist cultures social loaf more than collectivist.
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ensure people believe their efforts are necessary success
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Ways to decrease, prevent, or counter, social loafing? 1) separate individual performance from group performance, 2) make tasks personally meaningful, 3) __________, 4) group expects to be punished for poor performance and individuals singled out for blame, 5) reward individuals and the group, 6) smaller groups, 7) increase group cohesiveness, 8) women social loaf less than men, 9) individualist cultures social loaf more than collectivist.
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group expects to be punished for poor performance and individuals singled out for blame
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Ways to decrease, prevent, or counter, social loafing? 1) separate individual performance from group performance, 2) make tasks personally meaningful, 3) ensure people believe their efforts are necessary success, 4) __________, 5) reward individuals and the group, 6) smaller groups, 7) increase group cohesiveness, 8) women social loaf less than men, 9) individualist cultures social loaf more than collectivist.
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reward individuals and the group
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Ways to decrease, prevent, or counter, social loafing? 1) separate individual performance from group performance, 2) make tasks personally meaningful, 3) ensure people believe their efforts are necessary success, 4) group expects to be punished for poor performance and individuals singled out for blame, 5) __________, 6) smaller groups, 7) increase group cohesiveness, 8) women social loaf less than men, 9) individualist cultures social loaf more than collectivist.
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__________ smaller groups
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Ways to decrease, prevent, or counter, social loafing? 1) separate individual performance from group performance, 2) make tasks personally meaningful, 3) ensure people believe their efforts are necessary success, 4) group expects to be punished for poor performance and individuals singled out for blame, 5) reward individuals and the group, 6), 7) increase group cohesiveness, 8) women social loaf less than men, 9) individualist cultures social loaf more than collectivist.
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increase group cohesiveness
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Ways to decrease, prevent, or counter, social loafing? 1) separate individual performance from group performance, 2) make tasks personally meaningful, 3) ensure people believe their efforts are necessary success, 4) group expects to be punished for poor performance and individuals singled out for blame, 5) reward individuals and the group, 6) smaller groups, 7) __________, 8) women social loaf less than men, 9) individualist cultures social loaf more than collectivist.
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women social loaf less than men
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Ways to decrease, prevent, or counter, social loafing? 1) separate individual performance from group performance, 2) make tasks personally meaningful, 3) ensure people believe their efforts are necessary success, 4) group expects to be punished for poor performance and individuals singled out for blame, 5) reward individuals and the group, 6) smaller groups, 7) increase group cohesiveness, 8) __________, 9) individualist cultures social loaf more than collectivist.
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individualist cultures social loaf more than collectivist
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Ways to decrease, prevent, or counter, social loafing? 1) separate individual performance from group performance, 2) make tasks personally meaningful, 3) ensure people believe their efforts are necessary success, 4) group expects to be punished for poor performance and individuals singled out for blame, 5) reward individuals and the group, 6) smaller groups, 7) increase group cohesiveness, 8) women social loaf less than men, 9) __________.
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more
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Men are [less/more] likely to social loaf than women.
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more
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Individualist cultures are [less/more] likely to social loaf than collectivist cultures.
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less
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Smaller groups are [less/more] likely to have social loafing than larger groups.
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deindividuation
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Losing one's sense of personal identity, which makes it easier to behave in ways inconsistent with one's normal values.
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undermines constraints of social norms
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The basic idea behind deindividuation is that being in a group, or crowd,____________; people ignore their own individuality.
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antecedents
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The three main components of Zimbardo's theoretical model of deindividuation: 1) ____________, 2) internal state, 3) behavioral effects
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internal state
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The three main components of Zimbardo's theoretical model of deindividuation: 1) antecedents, 2) ____________, 3) behavioral effects
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behavioral effects
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The three main components of Zimbardo's theoretical model of deindividuation: 1) antecedents, 2) internal state, 3) ____________
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anonymity
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Antecedents in Zimbardo's theoretical model of deindividuation include: 1) ____________, 2) diffusion of responsibility, 3) arousal of others
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diffusion of responsibility
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Antecedents in Zimbardo's theoretical model of deindividuation include: 1) anonymity, 2) ____________, 3) arousal of others
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arousal of others
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Antecedents in Zimbardo's theoretical model of deindividuation include: 1) anonymity, 2) diffusion of responsibility, 3) ____________
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lessened self-observation
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Internal state factors in Zimbardo's theoretical model of deindividuation include: 1) ____________, 2) lessened concern with evaluations of others, 3) less shame, guilty, fear.
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lessened concern with evaluations of others
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Internal state factors in Zimbardo's theoretical model of deindividuation include: 1) lessened self-observation, 2) ____________, 3) less shame, guilty, fear.
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less shame, guilty, fear
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Internal state factors in Zimbardo's theoretical model of deindividuation include: 1) lessened self-observation, 2) lessened concern with evaluations of others, 3) ____________.
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impulsivity
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Behavioral effects in Zimbardo's theoretical model of deindividuation include: 1) ____________, 2) irrationality, 3) emotionality, 4) antisocial activity.
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irrationality
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Behavioral effects in Zimbardo's theoretical model of deindividuation include: 1) impulsivity, 2) ____________, 3) emotionality, 4) antisocial activity.
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emotionality
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Behavioral effects in Zimbardo's theoretical model of deindividuation include: 1) impulsivity, 2) irrationality, 3) ____________, 4) antisocial activity.
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antisocial activity
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Behavioral effects in in Zimbardo's theoretical model of deindividuation include: 1) impulsivity, 2) irrationality, 3) emotionality, 4) ____________.
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group polarization
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The exaggeration through group discussion of initial tendencies in the thinking of group members.
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persuasive arguments process
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Why does group polarization occur? 1) ____________, 2) social comparison process
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social comparison process
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Why does group polarization occur? 1) persuasive arguments process, 2) ____________ .
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groupthink
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Why don't group members tend to critique each other's ideas, challenge each other's reasoning, or correct misperceptions?
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Groupthink
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A mode of thinking that people engage in when they are deeply involved in a cohesive ingroup, when the members' strivings for unanimity override their motivation to realistically appraise alternative courses of action.
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of the group (illusion of invulnerability, belief in inherent morality of the group)
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Symptoms of groupthink: 1) ____________ overestimation, 2) closed-mindedness (collective rationalizations), 3) pressures toward uniformity (self-censorship, direct pressure on dissenters, illusion of unanimity).
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closed-mindedness (collective rationalizations)
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Symptoms of groupthink: 1) overestimation of the group (illusion of invulnerability, belief in inherent morality of the group), 2) ____________, 3) pressures toward uniformity (self-censorship, direct pressure on dissenters, illusion of unanimity).
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pressures toward uniformity (self-censorship, direct pressure on dissenters, illusion of unanimity)
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Symptoms of groupthink: 1) overestimation of the group (illusion of invulnerability, belief in inherent morality of the group), 2) closed-mindedness (collective rationalizations), 3) ____________ .
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incomplete survey of alternatives and objectives
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Consequences of groupthink: 1) ____________, 2) failure to examine risks of preferred choice, 3) failure to reappraise initially rejected alternatives, 4) failure to work out contingency plans.
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failure to examine risks of preferred choice
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Consequences of groupthink: 1) incomplete survey of alternatives and objectives, 2) ____________, 3) failure to reappraise initially rejected alternatives, 4) failure to work out contingency plans.
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failure to reappraise initially rejected alternatives
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Consequences of groupthink: 1) incomplete survey of alternatives and objectives, 2) failure to examine risks of preferred choice, 3) ____________, 4) failure to work out contingency plans.
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failure to work out contingency plans
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Consequences of groupthink: 1) incomplete survey of alternatives and objectives, 2) failure to examine risks of preferred choice, 3) failure to reappraise initially rejected alternatives, 4) ____________.
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common knowledge effect
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Label for the effect where groups spend considerably more time talking about shared information; can bias decisions. In other words, they focus on shared information and not working enough to draw out unique information
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social loafing
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Why do groups do so poorly in brainstorming tasks? 1) ____________, 2) evaluation apprehension, 3) hearing other group members' ideas is distracting
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evaluation apprehension
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Why do groups do so poorly in brainstorming tasks? 1) social loafing, 2) ____________, 3) hearing other group members' ideas is distracting
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hearing other group members' ideas is distracting
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Why do groups do so poorly in brainstorming tasks? 1) social loafing, 2) evaluation apprehension, 3) ____________
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in-groups and out-group
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Social Identity Theory says that people categorize the world into _________________
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a positive self-concept
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Social Identity Theory says that people strive for _____________, and derive a sense of self-esteem from their in-group identification ______________________________________________________
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their in-group identification
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Social Identity Theory says that people strive for a positive self-concept, and derive a sense of self-esteem from _____________.
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evaluate their in-group relative to
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Their self-concept is partly dependent on how they _____________ other groups
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leader remain impartial
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Ways to stop groupthink: 1) _____________, 2) seek outside opinion, 3) create subgroups, 4) seek anonymous opinions from the group
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seek outside opinion, 3) create subgroups
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Ways to stop groupthink: 1) leader remain impartial, 2) _____________, 4) seek anonymous opinions from the group
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create subgroups (for brainstorming)
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Ways to stop groupthink: 1) leader remain impartial, 2) seek outside opinion, 3) _____________, 4) seek anonymous opinions from the group
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seek anonymous opinions from the group
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Ways to stop groupthink: 1) leader remain impartial, 2) seek outside opinion, 3) create subgroups, 4) _____________
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discriminate, arbitrary
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Minimal Group studies are designed to show how people would _______ on the basis of ________ group assignments.
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outdo, enhance
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Results of minimal group studies show that show that people behave as if the goal is to _______the out-group rather than to ______ the in-group.
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more than average
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The Paper Factory experiment, where groups evaluated their contribution to the factory's overall outcome, every group thinks their group contributes __________to the factory's outcome.
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direct competition for scarce resources
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Realistic Group Conflict theory says that conflicts between groups are caused by______________.
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develop ideologies to justify the advantage
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Realistic Group Conflict theory says that when one group gains advantage, they ______________________.
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belief in a just world
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What is the psychological phenomenon that is reflected in the theory that when one group gains advantage, they develop ideologies to justify their advantage.
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increase contact and remove competition
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In Sherif's Robbers Cave study, to diffuse hostility they'd created between two groups of boys, they first tried to 1) ______________, which did not diffuse hostility, then 2) created cooperative interdependence, (which did diffuse hostility)
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created cooperative interdependence
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In Sherif's Robbers Cave study, to diffuse hostility they'd created between two groups of boys, they first tried to 1) increase contact and remove competition, which did not diffuse hostility, then 2) ______________, (which did diffuse hostility)
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n
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In Sherif's Robbers Cave study, to diffuse hostility they'd created between two groups of boys, they first increased contact and removed competition. Did this work? [y/n]
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y
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In Sherif's Robbers Cave study, to diffuse hostility they'd created between two groups of boys, their second attempt involved creating cooperative interdependence. Did this work? [y/n]
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relative deprivation
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The sense that one lacks a desired resource in comparison with another group.
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social comparison
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According to findings on relative deprivation, ________, not objective reality, determines how satisfied people are with what they have.
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relative deprivation
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The finding that intergroup hostilities may increase when resources are not scarce, during times of economic growth is an example of what social psychological concept?
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mixed motive
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Social dilemmas are __________ situations, where pit the short-term interests of the individual against the long-term interest of the group (which includes the individual).
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prisoner's
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Which social dilemma is you always receive higher payoff by betraying your prisoner's dilemma Types of social dilemmas; 1) ____________, 2) arms race (mirror image effect), 3) resource dilemmas (commons, public goods)
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arms race (mirror image effect)
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Types of social dilemmas; 1) prisoner's dilemma, 2) ____________, 3) resource dilemmas (commons, public goods)
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resource dilemmas (commons, public goods)
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Types of social dilemmas; 1) prisoner's dilemma, 2) arms race (mirror image effect), 3) ____________
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resource
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Which social dilemma concerns how two or more people share a resource?
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commons, public good dilemma
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List two types of resource dilemmas.
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commons
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Which social dilemma is also referred to as the "take some dilemma"
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public goods dilemma
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Which social dilemma is also referred to as the "give some dilemma"
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commons
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Which social dilemma: If people take as much as they want of a limited resource that does not replenish itself quickly, nothing will be left for anyone.
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public goods
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Which social dilemma: All are supposed to contribute resources to a common pool, but if no one gives, the service can't continue.
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tit for tat
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Which strategies are best to get cooperation? 1) _________, 2) money for cooperation.
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money for cooperation
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Which strategies are best to get cooperation? 1) tit for tat, 2) _________ .
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nice (starts by cooperating)
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Features of the tit-for-tat cooperation strategy: 1) _________, 2) provocable. If others defect, it will defect, 3) forgiving. once others cooperate, it cooperates too, 4) simple. Subtle signals are often difficult to understand.
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provocable (f others defect, it will defect)
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Features of the tit-for-tat cooperation strategy: 1) nice. Starts by cooperating, 2) _________, 3) forgiving. once others cooperate, it cooperates too, 4) simple. Subtle signals are often difficult to understand.
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forgiving (once others cooperate, it cooperates too)
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Features of the tit-for-tat cooperation strategy: 1) nice. Starts by cooperating, 2) provocable. If others defect, it will defect, 3) _________ , 4) simple. Subtle signals are often difficult to understand.
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simple (subtle signals are often difficult to understand)
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Features of the tit-for-tat cooperation strategy: 1) nice. Starts by cooperating, 2) provocable. If others defect, it will defect, 3) forgiving. once others cooperate, it cooperates too, 4) _________.
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don't be envious
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Real world lessons from the tit-for-tat strategy of cooperation: 1) _________, 2) don't be the first to defect, 3) reciprocate both cooperation and defection, 4) don't be too clever.
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don't be the first to defect
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Real world lessons from the tit-for-tat strategy of cooperation: 1) don't be envious, 2) _________, 3) reciprocate both cooperation and defection, 4) don't be too clever.
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reciprocate both cooperation and defection
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Real world lessons from the tit-for-tat strategy of cooperation: 1) don't be envious, 2) don't be the first to defect, 3) _________, 4) don't be too clever.
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don't be too clever
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Real world lessons from the tit-for-tat strategy of cooperation: 1) don't be envious, 2) don't be the first to defect, 3) reciprocate both cooperation and defection, 4) _________.
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size of group
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Factors affecting cooperation in social dilemmas: 1) _________, 2) communication, 3) friendship, 4) shadow of the future, 5) gender, 6) culture, 7) changing the payoffs
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communication
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Factors affecting cooperation in social dilemmas: 1) size of group, 2) _________, 3) friendship, 4) shadow of the future, 5) gender, 6) culture, 7) changing the payoffs.
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friendship
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Factors affecting cooperation in social dilemmas: 1) size of group, 2) communication, 3) _________, 4) shadow of the future, 5) gender, 6) culture, 7) changing the payoffs.
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shadow of the future
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Factors affecting cooperation in social dilemmas: 1) size of group, 2) communication, 3) friendship, 4) _________, 5) gender, 6) culture, 7) changing the payoffs.
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gender
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Factors affecting cooperation in social dilemmas: 1) size of group, 2) communication, 3) friendship, 4) shadow of the future, 5) _________, 6) culture, 7) changing the payoffs.
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culture
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Factors affecting cooperation in social dilemmas: 1) size of group, 2) communication, 3) friendship, 4) shadow of the future, 5) gender, 6) _________, 7) changing the payoffs.
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changing the payoffs
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Factors affecting cooperation in social dilemmas: 1) size of group, 2) communication, 3) friendship, 4) shadow of the future, 5) gender, 6) culture, 7) _________ .
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larger
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The group size affects group cooperation: ______ group decreases cooperation.
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smaller
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The group size affects group cooperation: ______ smaller group increases cooperation
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increases
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Communication affects group cooperation. More communication ______ cooperation
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increases
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Friendship affects group cooperation: it _________ cooperation
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going to be around in the future
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"Shadow of the future" affects group cooperation. If a partner is__________, we are less likely to cheat on them
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making the deal sweeter for cooperation
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Changing the payoffs affects group cooperation: ___________ boosts cooperation
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crowd makes people feel less accountable
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Why does deindividuation occur: 1) ___________, 2) increases obedience to the group norm.
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increases obedience to the group norm
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Why does deindividuation occur: 1) crowd makes people feel less accountable, 2) ___________.
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prisoner's dilemma
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Types of social dilemmas; 1) ___________, 2) arms race, mirror image effect, 3) resource dilemmas
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___________ arms race, mirror image effect
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Types of social dilemmas; 1) prisoner's dilemma, 2), 3) resource dilemmas
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resource dilemmas
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Types of social dilemmas; 1) prisoner's dilemma, 2) arms race, mirror image effect, 3) ___________
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