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Home Page Social Science Business Advertising SCM304 Chapter 7

SCM304 Chapter 7

Bettina Hugo
14 December 2020
20 test answers

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question
The work activity that effectively limits throughput of a process is called a ____
answer
bottleneck
question
A legal defense preparation is an example of a project.
answer
TRUE
question
In service operations, significant volume increases can and frequently are made without changes in the service process, as would be expected in manufacturing.
answer
TRUE
question
Which is the correct order of hierarchy?
answer
Value chain, process, activity, task
question
Job shop processes use flexible, general purpose equipment that is capable of customizing work for individual customers.
answer
TRUE
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question
Which one of the following major activities is not one of the six major activities to design a goods-producing or service-providing process?
answer
Use the product life cycle for each good or service to create a future state process map.
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question
Improving process designs nearly always focuses on decreasing costs.
answer
FALSE
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question
Dell computers and Subway sandwiches are examples of ____ goods.
answer
option
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question
A custom good or service is produced in anticipation of demand.
answer
FALSE
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question
The lowest resource utilization is usually found in
answer
job shop
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question
Automobile factories and hospital laboratory work are examples of
answer
flow shop processes
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question
What is least related to Value Stream Mapping?
answer
reengineering
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question
Which one of the following best describes reengineering?
answer
radical redesign
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question
Process mapping can be characterized as the fundamental rethinking and radical redesign of business processes.
answer
FALSE
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question
____ offer customers broad freedom to select the pathways that are best suited for their immediate needs and wants from many possible pathways through the service delivery system.
answer
Customer-routed pathways
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question
What type of process would a paper mill most likely use?
answer
Continuous flow process
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question
Ships, weddings and estate planning are examples of ____ goods and services
answer
make-to-order
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question
A pathway is a route that a product takes in a job shop.
answer
FALSE
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question
During which phase of a product's life cycle does low unit cost become a top competitive priority?
answer
maturity
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question
A bottleneck is the work activity that effectively limits throughput of a process.
answer
TRUE
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Question
What is the right structure for an essay
Answer
A paragraph is a related group of sentences that develops one main idea. Each paragraph in the body of the essay should contain:
  • a topic sentence that states the main or controlling idea
  • supporting sentences to explain and develop the point you’re making
  • evidence from your reading or an example from the subject area that supports your point
  • analysis of the implication/significance/impact of the evidence finished off with a critical conclusion you have drawn from the evidence.