Quiz 10

Regional managers can compare their regular sales reports with that of the other regional managers by using:
A. periodic reports
B. management reports
C. exception reports
D. demand reports
A. periodic reports
What documentation shows the difference between the income and expenses of the company for a specific time period?
A. Income statements
B. Purchase order
C. Balance sheets
D. Accounts payable
A. Income statements
An example of this type of report would be a sales report that shows that certain items are selling significantly above or below forecasts.
A. Exception
B. Demand
C. Periodic
D. Inventory
A. Exception
These systems are used in managing documents, communicating, and scheduling.
A. Knowledge work systems
B. Executive support systems
C. Transaction processing systems
D. Office automation systems
D. Office automation systems
Which system presents information in a highly summarized form?
A. Decision support system (DSS)
B. Management information system (MIS)
C. Executive support system (ESS)
D. Transaction processing system (TPS)
C. Executive support system (ESS)
The marketing department identifies, investigates, and develops new products and services.
A. True
B. False
B. False
There are three basic decision models used in GDSS: operational, strategic, and financial.
A. True
B. False
B. False
An MIS differs from a TPS in that it creates databases.
A. True
B. False
B. False
A purchase order form pertains to the sales order processing department.
A. True
B. False
B. False
The production department strictly involves itself only with the creation of finished goods that are tangible.
A. True
B. False
B. False
Which system is a type of artificial intelligence that uses a database, containing facts and rules, to provide assistance to users?
A. CAD/CAM system
B. Office automation system
C. Expert system
D. Knowledge work system
A. CAD/CAM system
What documentation shows the difference between the income and expenses of the company for a specific time period?
A. Purchase order
B. Accounts payable
C. Balance sheets
D. Income statements
D. Income statements
This records assets, liabilities, and the equity owned by the owners of an organization.
A. Income statement
B. Payroll
C. Balance sheet
D. Accounts payable
C. Balance sheet
Which system presents information in a highly summarized form?
A. Decision support system (DSS)
B. Transaction processing system (TPS)
C. Executive support system (ESS)
D. Management information system (MIS)
C. Executive support system (ESS)
A transaction processing system is also referred to as a:
A. sales order processing
B. data processing system
C. database management
D. management information system
D. management information system
The _____ keeps records of the number of each kind of part or finished good in the warehouse.
A. payroll
B. inventory control system
C. sales order processing
D. general ledger
B. inventory control system
Which of the following refers to a system that summarizes detailed data from the transaction processing systems in standard reports for middle-level managers?
A. Data processing system (DPS)
B. Decision support system (DSS)
C. Management information system (MIS)
D. Executive support system (ESS)
Management information system (MIS)
This system is a flexible tool for data analysis, since its reports do not have a fixed format.
A. Management information system
B. Transaction processing system
C. Decision support system
D. Executive support system
C. Decision support system
Regional managers can compare their regular sales reports with that of the other regional managers by using:
A. demand reports
B. management reports
C. periodic reports
D. exception reports
C. periodic reports
Promoting, selling, and distributing the organization’s goods and services pertains to which of the following functions?
A. Research
B. Production
C. Accounting
D. Marketing
D. Marketing

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