Project Management Midterm Test Questions – Flashcards

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question
Project managers would prefer to communicate in which of the following manners if given a choice?
answer
Informal and oral
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Which type of interpersonal influences would be represented by a project manager that has a command of technology?
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Expert Power
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William Ouchi's approach that managers in Japanese companies have a better relationship with their subordinates falls under:
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Theory Z
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If the customer's SOW contains words such as nearly or approximately, then:
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The customer uses his discretion in determining the meaning
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An employee who would turn down a promotion in order to remain as a project manager would most likely be at which level of Maslow's hierarchy of needs?
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Self-actualization
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Which of the following is not a benefit of having a highly detailed work breakdown structure?
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Lower status reporting costs
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Generally speaking, the lowest level in the WBS is referred to as:
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The work package
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Coercive power most often represents:
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Penalty power
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Which of the following types of interpersonal influences comes from the recognition that the project manager is officially empowered to give orders?
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Legitimate power
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Which of the following is usually preferred for the placement of the project manager with regard to the WBS? The project manager's salary should be:
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There should be only one WBS element covering the project manager's salary
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Which of the following types of interpersonal influences would be representative of workers that are attracted to a particular project?
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Referent power
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Plans such as the cost plan, schedule plan and quality plan are referred to as:
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Subsidiary plans
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Which one of the following is not one of the three steps of controlling
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Authorizing
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The person with the ultimate responsibility to make sure that all work required by the SOW and only the work required by the SOW is performed is the:
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Project manager
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The term scope creep is best described as:
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increasing featurism
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PMBOK views project integration management as one of the most important because it coordinates the other eight knowledge areas
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true
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A contractor accepts a project, after go-ahead, and the contractor discovers that the statement of work was ill-defined and pushed through scope changes that significantly alienate the customer. The customer pays for the scope changes and then files a lawsuit against the contractor to recover the cost of the scope changes. Neglecting the type of contract, the court would most likely rule that:
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The customer is at fault for providing a statement of work that could be misinterpreted
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Continuously agreeing to project changes is an example of:
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scope creep
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The scope boundary establishes both what is, and what is not part of the project work to be completed by the project team
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true
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Which of the following is the most common type of project authority?
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Project charter
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Generally speaking, work packages are assigned to one functional unit
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True
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Scope creep is generally the result of:
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poorly defined SOW
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Laissez-faire leadership most likely represents:
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delegating
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Democratic leadership most likely represents:
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Participating
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Scop change control procedres protect the scop boundary from expanding as a result of increasing featurism
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True
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A customer is unhappy with the performance thus far on a project. The customer states that, unless scope changes are made at the contractor's expense, the contractor would he removed from the customer's preferred bidders list for future contracts. The contractor should.
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Perform the scope changes at the contractor's expense
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According the the PMBOK area of scope management, one of the processes is scope planning which means ensuring that authority and resources are committed to developing a scope management plan.
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False
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Project expeditors generally have authority over the functional managers.
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false
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_____ organizes resources to perform specialized tasks or activities in order to attain the goals of the organization.
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The Functional Organization
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Matrix structures allow for workers to be shared on multiple projects and at a lower than usual cost.
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true
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Most people seem to believe that the most common driving force for maturity in project management is:
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survival
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changes in scope boundary are handled through a
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change control
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Higher potential for conflict and poor response time are disadvantages of:
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The Matrix Organization
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Which organizational structure generally retains team members long after they are needed?
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Projectized
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Which of the following is generally not one of the five processes integrated into an enterprise project management methodology?
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manpower staffing
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Which of the following is not part of the project sponsor's role?
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selection of project team members
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Which of the following three types of deliverables discussed in the book would be used to classify the final report that must be presented to the customer at the end of the project?
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Software Deliverables
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Which of the following organizational forms provides the least career path opportunities for project personnel?
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Projectized
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Industries that have _____ tasks and operate in a _____ environment demonstrated the greatest need for project management.
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Complex; Dynamic
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The more traditional organizational form best describes:
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The functional organization
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The major difference between projects and programs is usually:
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time
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_____ supports projects as the dominant form of business with each treated as a separate and independent unit within the organization.
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The project-based organization
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Which category of projects would involve a large number of functional units where the workers may be assigned either part-time or full-time?
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matrixed
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Which structure will tend to work well when an organization cannot dedicate scarce resources to a project?
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The Matrix Organization
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Continuously agreeing to project changes is an example of:
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scope creep
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According to Grinnell and Apple, organizational restructuring is needed because management is unhappy with technical skills though projects are being completed within time and cost.
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false
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Typical cost overruns on Government contracts in the early years of project management reached:
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300%
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Which of the following is a potential benefit of using project management?
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identification of time limits for scheduling
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With a line-staff organizational structure, department managers will readily accept instructions from the project manager.
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false
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Which of the following is reflective of the changes in project management according to Dr. Thamhain?
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Moving toward full utilization of information technology
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High potential for conflict and poor response time are disadvantages of the Matrix Organizational structure.
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true
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All of the stakeholders involved in a project either directly or indirectly may have a different definition of project success.
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true
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In which of the following schedule compression techniques is the cost of rework usually the greatest?
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performing series of work in parallel
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If the optimistic time for an activity is 6 weeks, the pessimistic time is 24 weeks and the most likely time is 12 weeks, then the expected duration is:
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13 weeks
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Completing activities in parallel is called_____
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fast tracking
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Which of the following is an activity-on-node network diagramming method?
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PDM
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Start-to-Start and Finish-to-Finish relationships allow activities to be worked on in parallel.
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true
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The major disadvantage of using a bar chart on large projects is that bar charts:
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do not show dependencies between activities
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Research suggests that projects that use a formal estimating tool have a better chance of delivering a system that is on time and within budget.
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true
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Predecessor activities are activities that must be completed before another activity can be started.
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true
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The PMBOK® area called project time management includes all of the following except:
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assign activities
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The Critical Path is:
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the longest path in the project network.
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Sunk costs include such things as rent, utilities, insurance, and other administrative costs.
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true
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The critical path is the shortest path in the project network and also is the longest time in which the project can be completed.
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false
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Which of the following schedule compression techniques usually requires adding more resources to each work package that is being compressed?
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crashing
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_____ is the most common, real-world method of estimating projects.
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bottom-up estimating
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Which of the following is normally not one of the three critical parameters provided in information reporting to the customer?
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risks
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The critical path is the longest path in the project network and also is the shortest time in which the project can be completed.
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true
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Which of the following statements about the work breakdown structure (WBS) is not true?
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The WBS should be developed by the project manager.
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An estimation technique characterized by schedule and cost estimates of how long something should take or should cost.
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D. Top-Down Estimating
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The work breakdown structure (WBS) decomposes, or subdivides, the project into smaller components and more manageable units of work called work packages.
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true
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Activities with zero time durations are called:
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dummy activities
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With departmental project management, the person assigned to head up the project is called a:
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project leader
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For informal project management to be effective, which of the following must exist among the project team?
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A. Effective communications B. Cooperation C. Trust *D. All of the above
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The primary difference between formal versus informal execution of a project is the:
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amount of paperwork
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Which structure will tend to work well when an organization cannot dedicate scarce resources to a project?
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The Matrix Organization
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Which of the following is not an organizational stakeholder?
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customers
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In which life cycle phase do project sponsors become most actively involved in the project?
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Initiation
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A single organizational structure is best for all organizations regardless of strategy.
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false
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The Project Organizational structure supports clear authority and responsibility, improved communication, and high levels of integration.
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true
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Uncontrolled obstacles can result in:
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an inability to cope with changes in technology
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Which of the following is not one of the three critical terms to consider when looking at organizational workflow?
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span of control
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The structure that reveals most clearly how individuals in an organization relate is the:
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The Informal Organization
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In which organizational form is it highly unlikely that project management would be a career path?
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Traditional
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Which category of projects would be most suited for a small project that stays in one functional unit and is headed up by the functional manager?
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Individual
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What type of project manager would have employees (i.e. team members) that report directly to the project manager full-time for the duration of the project?
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Tiger team leader
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In which life cycle phase do project sponsors become most actively involved in the project?
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initiation
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Which category of projects would involve a large number of functional units where the workers may be assigned either part-time or full-time?
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Matrixed
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Which of the following techniques led to the acceptance of project management principles?
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over the fence management
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Project isolation, duplication of effort, and projectitis are disadvantages of:
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the project-based organization
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In which organizational form are the formal and informal organizations well established?
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traditional
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Which structure will tend to work well when an organization cannot dedicate scarce resources to a project?
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The Matrix Organization
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Which of the following functions of classical management is generally not performed by the project manager?
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staffing
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Breadth, depth of knowledge, and experience are advantages for projects sponsored by organizations with functional structures.
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true
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Which of the following is not a capital market stakeholder?
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unions
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Accountability can be defined as:
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Authority plus responsibility
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Which of the following is the role of the PM rather than the role of the functional manager?
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what work will be done
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Project management restructuring allowed companies to manage projects that _____.
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cannot be handled by the traditional organization
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The PM's role with regard to interface management does not include interfacing:
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Between senior management and various external stakeholders
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High level of integration, improved communication, increased project focus, higher potential for conflict, and poorer response time are advantages and disadvantages of:
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the matrix organization
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Successful project management does not require that people understand how to report to multiple bosses.
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false
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The Project Organizational structure supports clear authority and responsibility, improved communication, and high levels of integration.
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true
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_____ integrates areas and resources throughout the organization.
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The matrix organization
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With the project expeditor organizational structure, the expeditor is usually brought on board:
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when a problem arises
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Which of the following most likely represents a project champion rather than a project manager?
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Seeks perfection
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Projectitis sometimes occurs when the project manager and project team develop a strong attachment to the project and to each other.
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true
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Which of the following three types of deliverables discussed in the book would be used to classify the final report that must be presented to the customer at the end of the project?
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Software deliverables
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The project manager's role as an integrator of activities does not include integration of activities necessary to:
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All of the following are PM roles: A. Develop the plan B. Execute the plan C. Make changes to the plan D. All the above are PM roles
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Which of the following is not a product/market stakeholder?
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creditors
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According to the text, which of the following is not a life cycle phase for project management maturity?
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time
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Effective project management pushes decision making:
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down in the organization
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Which category of projects would be most suited for a small project that stays in one functional unit and is headed up by the functional manager?
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individual
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Which of the following is not a present view of project management?
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Providing good products rather than business solutions
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Historically, which functional organization provided the greatest resistance to project management implementation?
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sales
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The most difficult decision for a sponsor at the gate review meeting is to:
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cancel the project
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According to the text, which of the following is not a life cycle phase for project management maturity?
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planning phase
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Money already spent on a project is called
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sunk costs
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Project phases are also known as
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stage gates
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A stage gate allows a project to
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continue after performance and deliverable review against a set of predefined metrics
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If the deliverables of the phase, or stage, met the predefined metrics
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the project is allowed to continue
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Project management processes are aggregated into what Process Groups?
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Initiate Plan Execute Monitor and Control Close
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Project managers generally spend what percent of their time involved in some type of communications?
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90%
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Which of the following is the most common type of project authority?
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project charter
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The scope boundary establishes both what is, and what is not part of the project work to be completed by the project team.
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true
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Which of the following is usually not validated by using the WBS?
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the quality of the deliverables
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If the optimistic time for an activity is 6 weeks, the pessimistic time is 24 weeks and the most likely time is 12 weeks, then the expected duration is:
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13 weeks
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If the slack in a 12 week activity is 6 weeks and ES = 4, then LF = _____.
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22
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Waiting for people, incomplete work and numerous telephone calls are referred to as:
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time robbers
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Which of the following is normally not one of the three critical parameters provided in information reporting to the customer?
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risks
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Which of the following cannot be determined after performing a forward pass and a backward pass on a network diagram?
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the effort in each activity
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Which of the following schedule compression techniques is often the lowest risk and with the added benefit of lowering the cost?
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Descoping
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Project managers that refuse to delegate and have limited faith in the ability of the team create time management problems for:
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themselves
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Which of the following scheduling techniques is most appropriate today for reporting project status to a customer during an interchange meeting?
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BAR charts
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Which of the following network diagramming methods allows for branching and looping?
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GERT
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During competitive bidding, a contractor can submit inclusions and exclusions to the customer's preliminary statement of work.
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true
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Which of the following is often overlooked when planning and budgeting a project?
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cost and size of contractual documentation
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Which of the following people has the greatest influence on how much authority a project manager will possess on a given project?
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project sponsor
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If the project manager's authority is not documented, then the project manager is expected to assume whatever authority he / she needs to get the job done.
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true
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What is the project sponsor's responsibility with regard to the WBS preparation?
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The sponsor should not be involved in WBS development.
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Which of the following processes of Scope Management Process centers on defining and documenting the stakeholders' needs to properly manage expectations?
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collect requirements
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Which of the following is not a benefit of having a highly detailed work breakdown structure?
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lower status reporting costs
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According to Douglas McGregor, team members that require supervision, direction and threat of punishment for non-compliance are called _____ employees.
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Theory X
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Changes in the scope boundary are handled through a _____.
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change control
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Project sponsors within the contractor's company have the authority to change the scope of an external customer's project as they see fit.
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false
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A project manager desires a work breakdown structure that goes through 6 levels of detail. Level 3 through level 6 would most likely be prepared by:
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subject matter experts
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All work packages in a project must be at the same level of the WBS
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false
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Project managers often rewrite the customer's SOW into a document that the project team can easily understand. The document is called:
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the scope statement
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Project integration concerns making choices about where resources and effort should be concentrated, as well as anticipating and dealing with issues that often involves making trade offs between objectives and alternatives.
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true
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If six people are in a room participating in a conversation, then there are _____ two-way channels of communications.
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15
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Most project managers communicate _____ and most line managers communicate _____.
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laterally and vertically downward
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Which of Maslow's levels would be a motivational force for newly hired employees?
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physiological
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Which of the following type of authority would come from the project manager's job description?
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De jure
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During the execution of a project, the customer asks you to perform additional tests which the customer will pay for. Unfortunately, there are no resources available to perform the additional tests. The project manager should:
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Let the sponsor make the decision on what to do.
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A project manager that communicates honestly, fairly and by the book is called a ____communicator
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ethical
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Which of the following is normally not addressed in a change control board meeting to approve a scope change
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which functional unit will perform the change
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The document that is prepared at the beginning of a project in order to clarify the roles and responsibilities of the team members is called a:
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Responsibility assignment matrix
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During an interface meeting with your customer, both of you have different interpretations of the raw data. If the customer's interpretation is correct, then the direction of ,the project should change. However, the customer states that they need more time to determine if their interpretation is correct. As the PM, you should:
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Continue on with your existing baseline until the customer confirms that the direction must change.
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What is the project sponsor's responsibility with regard to the WBS preparation?
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The sponsor should not be involved in the WBS development
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sunk costs include things as rent, utilities, insurance, and other administrative costs
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false
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the alternative to sigma is
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all are possible
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the best source of revenue for a customer-requested scope change is:
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a customer-funded contract amendment
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with type of project report would we most likely find EAC and ETC
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forecast
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a common cause for a favorable SV but unfavorable CV might be:
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using overtime
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rent, utilities, insurance and administrative costs are examples of:
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indirect costs
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identifying the critical path is important because a project can only have on critical path and it never changes
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false
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earned value measurement systems must be capable of
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all of the above
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which of the following quality gurus focused on the four absolutes of quality
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crosby
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the best method to price out a work package is to use the:
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actual salary of the workers assuming they are known
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which of the following is not one of the four categories of the cost of quality
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identification
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the PMBOK area called project cost management includes estimate costs, determine budget, and control costs
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true
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a document that states the principles of quality would be a quality
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policy
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adding resources to an activity to shorten the critical path is called
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crashing
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identifying the critical path is important because any change in the duration of the activities or tasks on the critical path will affect the project's schedule
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true
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the critical path has zero slack or float
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true
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which of the following is an estimating pitfall
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all of the above
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the fact that random variation is always present in any process is called
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common cause variability
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the weakness in all earned value measurement is the way we calculate
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EV
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variance envelopes are usually established because:
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not all cost variances must be explained even though they exist
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which category of projects would involve a large number of functional units where the workers may be assigned either part-time or full-time
answer
Special
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Which of the following scheduling techniques is most appropriate today for managing a project?
answer
precedence charts
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Which of the following is an activity-on-node network diagramming method?
answer
PDM
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Which of the following cannot be determined after performing a forward pass and a backward pass on a network diagram?
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the effort in each activity
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Negative slack is the result of:
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The forward pass going beyond the customer's end date and the backward pass is measured from the customer's end date
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Which of the following is false concerning the critical path in a network?
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it is the path that contains the greatest number of activities
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Smoothing out project resources from period to period is called
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resource leveling
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Laying out a network diagram when you know beforehand the size of the available resource
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Resource allocation or resource limited planning
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PERT network reflect what type of precedence diagram?
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Finish-to-start
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What are the maximum number of inputs and outputs that can exist in a node in the precedence diagramming method?
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it is unlimited
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cost performance index (CPI)
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CPI Measures the value of the work completed at the measurement date against actual cost. This is the most critical of all EVM measurements. The formula is CPI = EV / AC.
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cost variance (CV)
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cost variance (CV) The difference between a task's value at the measurement date and its actual cost. The formula is CV = EV - AC.
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earned value (EV)
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earned value (EV) The value of the work completed to date as it compares to the budgeted amount for the work component.
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earned value measurement (EVM)
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EVM is a tool and technique of the Cost Control process that compares what you're received or produced as of the measurement date to what you've spent. The three measurements needed to perform earned value measurement are planned value (PV), actual cost (AC), and earned value (EV).
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Estimate at Completion (EAC)
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estimate at completion (EAC) A forecast of the total cost of the project based on both current project performance and the remaining work. The formula is EAC = AC + ETC.
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cost control
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A process that measures the project spending to date, determines whether changes have occurred to the cost baseline, and takes action to deal with the changes. This process monitors the budget and manages changes to the cost baseline.
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common causes of variance
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Variances that come about as a result of circumstances that are common to the process you're performing and are easily controlled at the operational level. The three types of common cause variances are random, known or predictable, and variances that are always present in the process.
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budget at completion (BAC)
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budget at completion (BAC) The total amount of the project budget for a work package, control account, or schedule activity, or for the project.
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actual cost (AC)
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actual cost (AC) The cost to complete a component of work in a given time period. Actual costs include direct and indirect costs.
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acceptance
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The decision to tolerate the defects that are found as a result of the quality testing. This is also a tool for risk response planning.
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cause-and-effect diagram
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A Quality Control technique that shows the relationship between the effects of problems and their causes. This is also known as an Ishikawa diagram and a fishbone diagram.
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TCPI to complete performance index
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to-complete performance index (TCPI) The projected performance level that must be achieved in the remaining work of the project in order to satisfy financial or schedule goals. The formula is TCPI = (BAC − EV) / (BAC − AC).
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When team members take direction from both the project and line managers, the type of project manager is usually
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a heavyweight team leader
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On a project headed up by a lightweight project manager, employees have their performance reviews made by:
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line managers only
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Which of the following is normally not part of a team member's role?
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sharing information with the sponsor
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During the 1970s and 1980s, formal project management practices were put in place because the constraints were _____ and _____ boundaries had to be crossed
answer
tight and several
question
Which of the following is not necessarily an obstacle to effective project management?
answer
changes in project sponsorship
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If a company advertises on television that they consider themselves as a solution provider to satisfy your business needs, then their driving force was most likely:
answer
customer expectations
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Companies can become reasonably mature in project management by designing the right support systems. In general, how much time usually elapses after maturity before a company becomes excellent in project management execution?
answer
5 years
question
which of the following is not a major benefit of using life cycle phases?
answer
easier task of selecting the project manager
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In which of the following structures is budgeting and cost control easier to perform?
answer
classical
question
In which organizational form is there no customer focal point?
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traditional
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Which of the following is not one of the integration mechanisms considered when creating work integration positions?
answer
project managers rank and pay grade
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In which organizational form is response to the customer's needs the slowest?
answer
traditional
question
With departmental project management, the person assigned to head up the project is called a:
answer
project leader
question
In departmental project management, the person that ultimately ends up managing the project, assuming several departments are involved, is the:
answer
division manager
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In a line-staff organizational structure, the person heading up the project is called the:
answer
project division leader
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Other than the traditional structure, which organizational form has strong communication channels?
answer
projectized
question
In which organizational form do we usually have the best balance among the time, cost and performance constraints on a project?
answer
matrix
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In a strong matrix structure, employees take daily direction from:
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both, but the project manager has greater influence
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According to the text, the "next generation" project manager must exhibit skills in all of the following except:
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wage and administrative skills
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Which of the following is usually not a major concern for the PM during the organizational staffing process?
answer
union vs nonunion personnel
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Probably the greatest risk to a project manager on a long-term project is to receive the best employees and then:
answer
losing them to another project at an inopportune time
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In a weak matrix structure, teamwork is not vital for project success because the team members are under the control of their functional manager.
answer
false
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Which people generally receive no visibility or credit for a job well done.
answer
functional managers
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Strange as it may seem, project managers should encourage conflicts to take place during recruitment and staffing.
answer
true
question
Which of the following is not usually an option for a PM dealing with an incompetent worker?
answer
removal from the company
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During the past few years, which project management skill seems to have outpaced all other skills?
answer
business conceptual skills
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Professionally-trained people with advanced degrees often prefer:
answer
to work with groups of people dedicated to their profession
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Project team members often feel threatened by the possibility of the cancellation of the project. In which organizational form is this threat the greatest?
answer
projectized
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Some companies assign employees to a project management position as a lateral transfer move without a salary increase because:
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the employee must demonstrate performance first
question
the person most qualified to assess the overall risk in a work package activity in a project is the:
answer
team member/line manager
question
Who determines grade level of the employee needed to accomplish a task?
answer
functional manager
question
You have just been awarded a contract in which you told the customer that a certain employee would be assigned full time on the project. Once the project begins, you discover that the employee is splitting his time between two projects per the instructions of his functional manager. You should
answer
Determine the impact on the project and discuss it with the functional manager
question
After contract award, a customer requests that some of the senior workers in the functional areas be assigned to the project team. You priced out the project assuming the average worker would be assigned and furthermore assumed that the average worker could do the job effectively. You should discuss this first with:
answer
project sponsor
question
Which of the following standard project estimating techniques is usually accomplished in weeks?
answer
analogy
question
Pricing out the construction cost of a home by a cost per square foot would be representative of a _____ estimate.
answer
parametric
question
When a functional manager tells you that your project is 10% more difficult than the standard project, the functional manager is providing you with a _____ estimate.
answer
analogy
question
Which of the following projects would most likely have reasonably good estimating techniques?
answer
contruction
question
Material provided in a proposal to justify one's estimates are called:
answer
back up data
question
An employee earning $40/hour works in a department where the overhead is 125%. A billable or charge back hour to this department would be:
answer
$90
question
Which of the following components of life cycle costing incurs the largest cost?
answer
operational and support
question
Which of the following is generally not part of capital budgeting?
answer
life cycle cost estimating
question
Which of the following would be the first item to be discussed in the initial kickoff meeting for a project?
answer
understanding of the requirements
question
A customer external to your company requests that a certain element of work be subdivided to lower level work packages and that cost/schedule information be reported at the lower levels. You should:
answer
Check with the line managers first to see if cost and schedule can be reported at this level.
question
Consider the WBS shown below: 1.00.00 1.1.0 1.1.1 1.1.2 1.2.0 1.2.1 1.2.2 If the total program costs $100,000 and 1.2.1 and 1.2.2 are each $20 K, then the cost of 1.1.0 is:
answer
$60 K
question
If the schedule variance is positive and the cost variance is negative, the project's status is:
answer
under budget ahead of schedule
question
The EVMS term that represents the value of work actually accomplished is:
answer
EV
question
Which of the following terms is used to determine the trend on cost?
answer
CPI
question
If PV = $100, EV = $200 and AC = $300, the status is:
answer
over budget ahead of schedule
question
If SPI = 1.05 and CPI = 0.96, the project's trend is:
answer
over budget ahead of schedule
question
The difference between the cost baseline and the contracted cost is the:
answer
management reserve
question
The form that is used to establish charge numbers is the:
answer
work authorization form
question
The best source of revenue for a customer-requested scope change is:
answer
a customer-funded contract amendment
question
The best method to price out a work package is to use the:
answer
actual salary of workers assuming they are known
question
Which of the following escalation factors are usually paid for with funds from the management reserve?
answer
A. Salaries B. Overhead rates C. Material costs
question
Dr. Juran's cost of quality model suggests that complete elimination of all defects may not be cost-effective.
answer
True
question
The collective term for the formal quality activities and processes is called:
answer
qauilty assurance
question
The person or group with greatest ability to influence cost at project initiation is:
answer
the customer/owner
question
Which quality guru was heavily involved with quality control charts?
answer
Deming
question
Consider the following: BAC = $1000, VAC = , and AC = $400. Therefore EV = _____.
answer
$480
question
Once the project schedule and budget are accepted by the client or sponsor, the project plan becomes the baseline plan that will be used as a benchmark to track the project's actual progress.
answer
True
question
If the upper and lower control limits of a process are set at plus or minus three sigma, then what percent of the units produced are expected to satisfy the customer's requirements?
answer
99.73%
question
The EVMS term that represents the value of work actually accomplished is:
answer
EV
question
The project budget is determined by the project schedule, the cost of the resources assigned to each of the tasks, and by any other direct or indirect costs and reserves.
answer
True
question
The cost of labor for using a resource are _____
answer
Direct Costs
question
A common cause for a favorable CV but unfavorable SV might be:
answer
Too few workers on the project
question
The establishment of all of the charge numbers for a project is called the:
answer
Code of accounts
question
The final step in determining the cost of an activity is:
answer
ensuring resources are leveled
question
Which of the following is not generally a special cause variability?
answer
A point outside of the control limit
question
The idea that there is a cost associated with using a resource is _____
answer
Prorated costs
question
The cause and effect chart is used to _____.
answer
Determine its cause
question
Crosby believed that the cost of quality was the cost of conformance to quality.
answer
False
question
The balance between quality and cost is called:
answer
Salability
question
Which of the following is not one of the four categories of the cost of quality?
answer
Identification
question
_____ is well suited for developing simulations where the project manager can conduct sensitivity analysis for schedule planning and risk analysis.
answer
PERT
question
The EVMS term that represents the value of work actually accomplished is:
answer
EV
question
If PV > AC, then we are spending less than the plan called for but we do not know if that's good or bad without having a value for EV.
answer
True
question
The alternative to three sigma is:
answer
6 Sigma
question
Quality is defined by the:
answer
Customer
question
Which of the following quality gurus developed an approach for determining the cost of quality?
answer
Juran
question
The fact that random variation is always present in any process is called:
answer
Common cause variability
question
Rolling wave planning is:
answer
preparing a summary plan and developing incremental detailed schedules
question
Consider the following: BAC = $1000, VAC = , and AC = $400. Therefore, SV = _____
answer
Cannot be determined
question
The weakness in all of earned value measurement is the way we calculate:
answer
EV
question
At project initiation:
answer
Many cost reduction opportunities exist and the cost of each change is low
question
__ is well suited for developing simulations where the project manager can conduct sensitivity analysis for schedule planning and risk analysis
answer
PERT
question
The plan-do-check-act cycle is attributed to:
answer
Deming
question
An S-Curve plots:
answer
Cumulative cost as a function of time
question
Design of experiments is attributed to:
answer
Taguchi
question
Scheduling other projects so that resources may be shared is_____
answer
Critical Chain Project Management
question
Which of the following is generally not part of capital budgeting?
answer
Life Cycle cost estimating
question
A common cause for a favorable SV but unfavorable CV might be:
answer
using overtime
question
he collective term for the activities and techniques within the overall process is called:
answer
quality control
question
Confidence in project estimates will be highest _____
answer
later in the project
question
Two common time management forms, as described in the book are called:
answer
to-do-pad and daily calendar log
question
The technique used to find the sequence of tasks with zero slack (or float) is most closely associated with:
answer
critical path analysis
question
Based upon the following diagram and activity durations, the Critical Path is:
answer
A+B+C+F+H+J
question
An estimation technique characterized by the dividing the project into smaller modules and then directly estimating the time and effort in terms of person-hours, person-weeks, or person-months for each module best describes
answer
bottom-up estimating
question
A start-to-finish activity is the most common relationship between two activities.
answer
false
question
Which type of chart provides the least "predictive" value?
answer
Bar charts
question
Which of the following activity-on-arrow network diagramming methods does not require three estimates for durations?
answer
ADM
question
An estimation technique characterized by the allocation of a timeframe for a specified activity. e.g. a team has two weeks to complete a task and at the end of two weeks work on that task ceases.
answer
time boxing
question
The critical path is the path in the network with the greatest amount of risk.
answer
false
question
Project success will be determined in large part by __
answer
thinking carefully through activities and estimating their durations.
question
Which of the following is not one of the four network diagramming techniques?
answer
VERT
question
A charting technique designed to illustrate the inductive and deductive reasoning necessary to achieve some objective is called a _____ Diagram / network
answer
logic
question
An activity in a network has the following characteristics: ES = 10, EF = 18 and LS = 12. The duration of the activity is:
answer
8
question
_____ can help manage the Critical Path by providing information about which activities can be delayed without affecting the deadline target date.
answer
project network diagrams
question
Each phase of the project should provide at least one specific deliverable.
answer
true
question
Which of the following network diagramming methods do not use dummy activities?
answer
PDM
question
One way to ensure that the WBS has the appropriate level of detail is to ensure that the people who do the work are involved in its development.
answer
true
question
The critical path is the path in the network with the greatest amount of risk.
answer
false
question
Which of the following is false concerning the critical path in a network?
answer
It is the path that contains the greatest number of activities
question
Which of the following scheduling techniques is most appropriate today for reporting project status to a customer during an interchange meeting?
answer
BAR charts
question
The measurement of lag is made within an activity whereas slack is measured between activities.
answer
false
question
Laying out a network diagram when you know before-hand the size of the available resource pool is called:
answer
Resource allocation or resource limited planning
question
What are the maximum number of inputs and outputs that can exist in a node in the precedence diagramming method?
answer
it is unlimited
question
Installing a server before loading the operating system is an example of a finish-to-start relationship.
answer
true
question
Which of the following type of interpersonal influence has as its source the individual rather than the company?
answer
referent power
question
According to the PMBOK® area of scope management, one of the processes is scope planning which means ensuring that authority and resources are committed to developing a scope management plan.
answer
false
question
Which of the following quality gurus focused on the four absolutes of quality?
answer
Crosby
question
A Pareto Diagram is used to identify and prioritize quality problems.
answer
true
question
In which project life cycle phase does quality begin?
answer
Initiation/Planning
question
The critical path is the path in the network with the greatest amount of risk.
answer
false
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