PMP Chapter 13 – Flashcards
Unlock all answers in this set
Unlock answersquestion
A(n) _____ is a tool used to document, monitor, and track problems that need resolution
answer
issue log
question
The project team must take corrective action if stakeholders with _____ are categorized as resistant or unaware.
answer
high interest and high power
question
The stakeholder register is the output of the _____ process of project stakeholder management
answer
executing
question
Scope, time and cost goals in order of importance can be ranked on a(n) _____.
answer
expectations management matrix
question
_____ is the new knowledge area identified by the Project Management Institute
answer
Project stakeholder management
question
_____ involves determining everyone involved in the project or affected by it, and determining the best ways to manage relationships with them.
answer
Identifying stakeholders
question
Which of the following is true about identifying stakeholder?
answer
Stakeholders with indirect ties to the project need not be engaged with.
question
The main output of the _____ process is the stakeholder register.
answer
Identifying stakeholders
question
The project team must take corrective action if stakeholders with _____ are categorized as resistant or unaware.
answer
high interest and high power
question
_____ involves monitoring stakeholder relationships and adjusting plans and strategies for engaging stakeholders as needed.
answer
Controlling stakeholder engagement
question
After identifying and analyzing stakeholders, the project manager and team should develop a(n) ______ to help them effectively engage stakeholders and make sure that good decisions are made throughout the life of the project.
answer
stakeholder management plan
question
Doctors who have been co-opted to actively participate in a project related to using information technology for chronic health problems would be examples of _____ stakeholders.
answer
leading
question
One of the main outputs of the _____ process are the issue logs.
answer
Managing stakeholder engagement
question
The project team must take corrective action if stakeholders with high interest and high power are categorized as _____.
answer
resistant
question
The purpose of _____ is to identify all people or organizations affected by a project, to analyze their expectations, and to effectively engage them in project decisions throughout the life of a project.
answer
project stakeholder management
question
_____ can be perceived as enemies or allies by stakeholders depending on the outcomes of a project.
answer
Project managers
question
_____ are individuals, groups, or organizations who may affect, be affected by, or perceive themselves to be affected by a decision, activity, or outcome of a project.
answer
Project stakeholders
question
_____ can be classified as internal to the organization or external.
answer
Project stakeholders
question
The project sponsor, project team and the support staff would be the _____ project stakeholders
answer
internal
