Organizational Behavior Chapter 5 – Flashcards

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question
Employee engagement is usually described in terms of _____.
answer
self-efficacy
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Drives:
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are innate and universal to human beings.
question
Which of the following is found in Maslow's needs hierarchy?
answer
Self-actualization
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Expectancy theory states that employees:
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base their work effort on the performance level they expect.
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According to the expectancy theory, a skill development training program would:
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mainly increase the effort-to-performance expectancy.
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A(n) _____ is the best reinforcement schedule for motivating employees.
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variable ratio schedule
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Goal setting is most effective when:
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goals are measured in quantitative, qualitative, and cost terms.
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Which type of feedback do employees prefer when they want to learn about their progress toward goal accomplishment?
answer
Nonsocial feedback sources
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The concept of _____ is employed in the distributive justice rule.
answer
equity
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Which of the following is a disadvantage of job specialization?
answer
It undermines work quality by disassociating job incumbents from the overall product or service.
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