Organizational Behavior Chapter 5 – Flashcards
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Employee engagement is usually described in terms of _____.
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self-efficacy
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Drives:
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are innate and universal to human beings.
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Which of the following is found in Maslow's needs hierarchy?
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Self-actualization
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Expectancy theory states that employees:
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base their work effort on the performance level they expect.
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According to the expectancy theory, a skill development training program would:
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mainly increase the effort-to-performance expectancy.
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A(n) _____ is the best reinforcement schedule for motivating employees.
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variable ratio schedule
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Goal setting is most effective when:
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goals are measured in quantitative, qualitative, and cost terms.
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Which type of feedback do employees prefer when they want to learn about their progress toward goal accomplishment?
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Nonsocial feedback sources
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The concept of _____ is employed in the distributive justice rule.
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equity
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Which of the following is a disadvantage of job specialization?
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It undermines work quality by disassociating job incumbents from the overall product or service.
