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According to the proponents of interactional psychology, all of the following are correct except

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behavior is a function of heredity and physical stature

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The basis for understanding individual differences stems from

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Lewins contention that behavior is a function of the person and the environment

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The way in which factors such as skills, abilities, personalities, perceptions, attitude, values,and ethics differ from one individual to another is referred to as

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individual differences

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All of the following are examples of individual differences except

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Norming

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What is considered the single best predictor or work performance across many occupations studied both here in the united states and across different cultures

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GMA

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A relatively stable set of characteristics that influence an individuals behavior defines

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Personality

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Personality is shaped by

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Heredity and environment

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The traits associated with high performaning employees are

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conscientiousness and emotional stability

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Which of the following is not considered one of the \"Big Five\" personality traits?

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heredity

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The approach to the study of personality of personality that focuses on both person and situational variables a combined predictors of behavior is known as

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The integrative approach

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Which of the following statements regarding internals and externals is FALSE

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Internals and externals have distinctly different reactions to being promoted with internals having higher organizational commitment that externals

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Which of the following is not a component of CSE

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General Mental Ability

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An individuals generalized belief about internal control versus external control is called

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locus of control

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Which type of situation is interpreted the same way by diferent individuals, evoking agreement on the appropriate behavior in the situation

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Strong situation

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Individuals possessing an internal locus of control

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Prefer participative managing styles

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As a supervisor of a group of employees, all of who have an internal locus of control, you shoul

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allow the considerable leeway in determining how to perform their work

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Generalized seld-efficacy i the

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Belief about ones own capabilities to deal with the events and challenged that make life demanding

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Denise and Teresa are two students in a course on organizational behavior. Denise outperforms Teresa on the first exa, in OB, and Teresa convinces herself that Denise is not really a good person to compare herself to because Denise is a psychology major and Teresa is majoring in accounting. Which of the following is the best explanation for Teresas reaction

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Teresas high self esteem is protecting her from this unfavorable comparison

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As a manager that understands the implications of self-esteem on work behavior, you should

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give them appropriate challenges and opportunities or success

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Which trait is associated with less absen

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positive afect

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Low self-monitors tend to

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Be slow in responding to situational cues

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Individuals with positive affect are

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More likely to help others at work.

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The extent to which people base their behavior on cues from other people and situations refers to

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self-monitoring

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Susan was reflecting on Jims behavior in her recent meeting with Jim regarding his performance review. Normally Jim is outgoing, sure of himself and Susan would consider him high on indicators of CSE. Jim however, was rather subdued and quiet during the review. Jims behavior could best be explained as a result of

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Jim is a high self monitor

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Which of the following personality types would most likely display the most consistent behavior \"across situations\"

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Low self monitor

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A count of the times a student asks a question or make a comment in an organizational behavior course is a

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Behavioral measure of personality

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The Minnesota Multiphasic Personality Inventory

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assesses a variety of traits

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The most common method of assessing personality is the

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self-report questionnaire

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A problem with the behavioral measure for personality would be

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the observers ability to stay focused

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The MBTI is a

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self-report questionnaire designed to assess personality

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The basic preference in type theory that represents where you get your energy is the

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extraversion/ intraversion preference

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According to the Jungain approach to personality, the basic preference that reflects what we pay attention to or how we prefer to gather information

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sensing/intuiting

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Jung contended that the most important distinction between individuals was the

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extravert/ introvert preference

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All of the following are characteristics of the target of ones perception, except

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purpose and context of encounter or interaction

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According to the MBTI a successful top executive is likely to be a/an

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extrovert,sensor,thinker, and judger

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The process of interpreting information about another person is

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social perception

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The three major categories of factors that influence one's perception of another person include

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Characteristics of the perceiver, the target, and the situation

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Which of the following is NOT an important characteristic of the perceiver that can affect social perception

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emotional stabitlity

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The perciever's pattern of thinking or manner in which they assemble and interpret information about another person is

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cognitive structure

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The ability of an individual to perceive multipl charateristics of another person rather than attend to just a few traits is an function of their

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cognitive complexity

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In an interview situation, the interviewers first impression of the interviewee or target is likely to be based upon

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the targets physical appearance

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All of the following are characteristics of the target that influence social perception except

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cognitive complexity

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In which of the following situations are situational cues and social context most formalized

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job interview

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he discounting principle is a characteristic of the

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situation

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When you encounter a warm and personable car salesperson and dont assume this behavior reflects the salespersons personality, you are using which principle in social perception

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discounting principle

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An employee who does to get along well with other employees but generates the most sales is evaluated only on sales performance. This is an example of

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selective perception

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Increasing workforce diversity is likely to reduce ________ as a barrier to social perception

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stereotyping

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Suppose, for example, that a sales manager is evaluating the performance of his employees. One employee does not get along well with colleagues and rarely completes sales reports on time. This employee, however, generates the most new sale contracts in the office. The sale manager chooses to ignore the negative information and evaluates the salesperson only on contracts generated. The manager is exercising

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selective perception

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A supervisors high expectations of a new employee and thee subsequent high performance of the employee is known as

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self- fulfilling prophecy

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The primary effect is also known as

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first-impression error

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Assume you are an employment interviewer. An applicants physical appearance could cause you to commit an incorrect hiring decision because of all the following except

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self-fulfilling prophecy

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When a female softball player is given more applause for a home run hit than a male teammate, the reason would be most likely be due to

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contrast against a stereotype

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Projection occurs most often when you

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Surround yourself with others similar to you

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In which of the following organizational situations is impression management more likely to occur.

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A job interview

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Which of the following results regarding impression management and employment interviews has not been supported by research

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Impression management is associated with higher starting salaries.

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Attribution Theory helps to ______ behavior in organizations

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Explain causes of

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An achèvement- oriented sales representative might attribute his failure to meet a monthly sales quota to

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a lack of effort

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Individuals who make external attributions will be more limey to

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develop feelings of incompetence which may lead to depression

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When you attribute the performance in this class to the type of exams and their relative difficulty, you are making what type of attrition

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external

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achievement-oriented individuals attribute their success to

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ability

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Achievement-oriented individuals attribute their failures to

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lack of effort

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Research shows that successful candidates make

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more internal attributions for negative events

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When a student attributes a high test grade to his or her diligent study habits and a low grade to the instructors poor worded questions, the student is displaying

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self serving bias

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Attributional biases implies that managers must

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know as much as possible about individuals differences an determine the cause of behavior and perceived source of responsibility

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The tendency to make attributions to internal causes when focusing on someone else's behavior is

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known as the fundamental attribution error

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When a manager makers the attribution that an employees lack of effort or ability is the basis for performance, they are probably making an error called

answer

fundamental attribution

Organizational Behavior- Chapter 3

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