question

A group is composed of people who

answer

interact verbally and non verbally, occupy certain roles, cooperate to accomplish a goal

question

Advantages of group problem solving are

answer

facilitates the pooling of resources, increases individual motivation, generally more pleasant and fulfilling then working alone

question

what inhibits brainstorming

answer

evaluating ideas for usefulness and practicality

question

the most effective decision making for a group is

answer

decision by consensus as group members understand the outcome and support it

question

an individual should make a decision rather than the group when

answer

the problem is not very complex

question

women v. men in group work

answer

women see power as something to be shared, men use it to enhance status

question

T/F: Generally, a group with 12+ members works best

answer

False

question

T/F: A group technique used to promote a free flow of ideas is groupthink

answer

False

question

T/F: the more involved members are in making decisions, the less affective the decision is

answer

False

question

T/F: Communication within a group is improved when they are encouraged to speak freely

answer

True

question

T/F: If a group wants to achieve tasks and build relationships, it should eliminate self-serving roles

answer

True

question

T/F: "killer phrases" and "Killer looks" when brainstorming indicate that some members don't really want to help the group create new ideas and solutions

answer

True

question

T/F: We often become defensive when we feel attacked causing us to sometimes distort messages

answer

True

question

T/F: when group problem-solving, it is best to start by brainstorming for all possible solutions

answer

False

question

T/F: People who see problems as games think up more creative solutions than people who see problems as work

answer

True

question

Role Types: Information giving

answer

Task-Oriented roles

question

Role Types: blocking

answer

Self-serving roles

question

Role Types: compromising

answer

Maintenance - oriented roles

question

Role Types: Encouraging

answer

Matintenance - oriented roles

question

Role Types: joking

answer

Self-serving roles

question

Which of the following about groupthink is true? a. it is an extreme way to avoid conflict b. if forces group members to think critically c. it is a drastic but effective way to improve group functioning d. it is an excellent way to solve problem

answer

a

question

Which of the following statements about leadership is true? a. effective leadership is telling others what to so whether they want to or not b. the best leadership in most situations is to let people do what they do best c. leadership is the ability to influence others d. leadership is something that only those born to lead should do

answer

c

question

Which one of the following behaviors would counter the groupthink mentality? a. rationalization is used to justify a group decision b. members refrain from disagreeing in order to preserve harmony c. members assume that silence means agreement d. members are encouraged to challenge opinions and make critical decisions

answer

d

question

Pamela is in charge of an experienced sales team. Which leadership style would be best? a. Autocratic - constant direction b. laissez-faire - free to progress on own c. democratic - need guidance and decisions to be made for them d. any of these are over-rated

answer

b

question

Effective leadership includes all of the following except which statement? a. encourage membership interaction b. take command to eliminate criticism anf conflict c. demonstrate role versatility d. keep the group discussion focused with an agenda

answer

b

question

A democratic leader a. has a "leave them alone" or "hands off" attitude b. is compromised between an autocratic and a lassiez-faire leader c. is always effective when a quick decision is needed d. is always a strong leader because they give the orders

answer

b

question

Which of the following terms could you correctly associate with lassiez-faire leader? a. "type X" b. "autocrat" c. "leave them alone" "a born leader"

answer

c

question

In most situations, people generally prefer a a. autocratic leader who takes command and gives orders b. democratic leader who participates with group members but does not dominate c. Lassiez-faire leader who lets group members to develop and progress on their own

answer

b

question

Which leadership theory is true for this statement? "leadership emergence is affected by things like the nature of the problem" a. traits b. situational c. functional d. transformational

answer

b

question

Which leadership theory is true for this statement? "Some people are simply born leaders" a. traits b. situational c. functional d. transformational

answer

a

question

Which leadership theory is true for this statement? "Leaders provide inspiration and vision as a guiding force" a. traits b. situational c. functional d. transformational

answer

d

question

Which leadership theory is true for this statement? "Several group members should be ready to lead when the time or action demands" a. traits b. situational c. functional d. transformational

answer

c

question

T/F: Achieved leadership is assumed from the within while designated leadership is selected from outside

answer

True

question

T/F: A person's culture has very little influence on how they communicate in a group

answer

False

question

T/F: The perception of a message or expectation of a behavior of a leader is often influenced by gender-role stereotypes as well as by a group's cultural makeup

answer

True

question

The systematic step-by-step process can be summarized into four stages:

answer

topic selection, subject development, presentation practice, post-presentation analysis

question

Audience analysis that utilizes demographics refers to such things as the audience's a. social status b. occupation c.martial status d. religion

answer

all

question

which of the following statements about demographics is true a.your own age can affect your presentation b. gender can influence your audience's reaction c. older audience members might prefer a slower, more evenly paced delivery

answer

all

question

When speaking to an audience that already agrees with you, your aim is to a. maintain support b. determine its demographics c. get a fair hearing d. make a front-end analysis

answer

a

question

which of the following would not be necessary to know regarding the occasion for a speech? a. date and time b. location c. size of the audience

answer

all

question

Which of the following is not a criteria for topic selection according to your textbook? a. is the topic worthwhile b. is the topic appropriate c. is the topic interesting d. is the topic complex

answer

d

question

An effective thesis statement fulfills 3 guidelines

answer

single sentence, focuses the audiences attention, supports your specific purpose

question

if you primary purpose is to inform, you a. should provide data that will enhance your audiences understanding b. should find ways to help listeners remember what you say c. may also include some elements of persuasion

answer

all

question

Which of the following abilities are needed by a public speaker to be effective communicator? a. organize ideas logically b. readily adapt to the audience c. express ideas clearly

answer

all

question

T/F: the core idea or the bottom line of your speech is the body of the speech

answer

False

question

T/F: A good source of information about your audience is your own personal experiences

answer

True

question

T/F: the motivation and enthusiasm of an audience for your topic will probably be most impacted by whether attendance is required or optional

answer

True

question

T/F: Homogeneity means how well the audience likes the speaker rather than same values

answer

False

question

T/F: The phase of speech preparation that is most frequently shortchanged is paying attention to audience analysis

answer

True

question

T/F: once mastered, you won't ever use the basic steps to speech preparation in the future

answer

False

question

T/F: today's media environment and the availability of trained speakers place an added importance on becoming effective at speaking in public

answer

True

question

T/F: When performing a demographic analysis of the audience when preparing a speech, it is important to consider the age of the audience members

answer

True

question

T/F: when presenting any speech, you should just stand up and speak without preparation

answer

False

question

T/F: Public speaking can be a horror for a shy person, but it can also be liberating

answer

True

question

T/F: the length of a speech has little influence on the effectiveness of the speech

answer

False

question

which of the following statements is true concerning the use of "statistics"? a. statistics are simply facts expressed in numerical form b. statistics may be cited to explain relationships or to indicate trends c. to be effective as support, statistics must be honest and credible

answer

all

question

which of the following serves to specify particular instances a. examples b. illustrations c. statistics d. testimonies

answer

a

question

which of the following statement s about testimony in a speech is not true? a. it should be derived only from present-day sources b. it should be derived from a credible source c. it should be relevant d. it should be understandable by the audience e. it is used to reinforce the speaker's claims

answer

a

question

criteria for use of visual aids

answer

simplicity, clarity, and visibility

question

a paraphrase of a testimony may be used when

answer

it is important to summarize or simplify what was said

question

which of the following is not a true statement concerning a public speech a. speakers use repetition by repeating a quotation word-for-word b. speakers use restatement when using different words to present a quotation

answer

both are true

question

Primary research includes a. informational surveys b. personal experiences c. interviews

answer

all

question

T/F: visual aids make it easier for an audience to understand and remember the speech

answer

True

question

T/F: a visual aid should be clear, visible, and complex

answer

false

question

T/F: when deciding whether to use a particular supporting material, you should consider the information;s accuracy, recency, and reliability

answer

true

question

T/F: the purpose of a definition is to increase the audience's understanding

answer

True

question

T/F: A line graph is the best visual to illustrate trends over time

answer

True

question

T/F: verifying the quality of material found online is the responsibility of the audience not the speaker

answer

False

question

T/F: it is a good idea to reproduce your speech word-for-word in your PowerPoint slides so the audience can read along with you as you present and discuss them

answer

False

question

T/F: Facts stated in numerical form are anecdotes

answer

False

question

T/F: when you cite someone else's opinions, you are using definitions

answer

False

question

T/F: when a speaker presents an idea repeatedly using the same words, this is called repetition

answer

True

question

T/F: use of technology should not be used in a way that it becomes an obstacle to understanding

answer

True

question

T/F: For visual aids to be effective, the audience's interest should be stirred

answer

True

question

T/F: Since quotations in a speech must always be exact words, never paraphrase a quotation

answer

False

question

In outlining a speech,

answer

subordinate ideas serve to help develop and explain larger or main ideas

question

A chronological pattern of organization

answer

develops an idea or problem in the order in which it occurred in time

question

Transitional words (or speech sign-posts) such as "furthermore" and "next" help to signal

answer

that additional information is coming

question

One purpose of the introduction is to

answer

gain the attention of audience members

question

which of the following is an effective device in the introduction to a speech? a. illustration b. rhetorical question c. surprising statement d. suspense

answer

all

question

The purpose of the conclusion is to a. summarize what has been discussed b. heighten the impact of the presentation c. provide a sense of closure d. provide repetition of better memory

answer

all

question

The Principle of Redundancy can be expressed by

answer

tell them what you will tell them, tell them, and tell them what you told them

question

T/F: According to the text, the intro portion of your speech should be prepared before you prepare the body of the speech

answer

False

question

T/F: the pattern used when information is presented according to specific sub-categories of the topics is called spatial

answer

false

question

T/F: when explaining the various steps to building a boat from beginnign to end you would be best to use problem-solution order

answer

false

question

T/F: how well a speech is organized has little effect on an audience's understanding that content of the speech

answer

false

question

An effective proportion of the intro, body, and conclusion of a typical speech is:

answer

10/15% introduction 70/80% Body 10/15% conclusion

question

T/F: the topical format is most frequently employed in persuasive speeches

answer

False

question

T/F: humor should probably not be used anywhere in a speech if it is not relevant to the topic, situation and audience

answer

True

question

T/F: The basic purpose of a speech preview is to prepare your audience for the main points you will discuss in detail during the body of the speech

answer

True

question

The advantage of a manuscript speech is

answer

it allows the speaker to use precise language when the occasion demans

question

which of the following should be considered by the speaker before delivery? a. clothing b. eye contact c. gestures d. posture

answer

all

question

Which of the following statements about posture is true? a. it should not (and rarely does) present any problem for speechmakers, because standing is something almost everyone does very well b. speakers often seem to forget the posture communicates a great deal c. to stand properly in public speaking, simply assume a casual, relaxed posture

answer

b

question

During a speech, you should make eye contact with

answer

all audience members regardless of whether they appear to be listening or not

question

the most effective delivery style in most public speaking situations is the

answer

extemporaneous speech

question

T/F: when arriving at a speaking location, you don't really need to test your equipment if you did that in practice at home

answer

False

question

T/F: while speaking you should work to convey your enthusiasm about the topic

answer

True

question

T/F: after you arrive at the podium, you should apologize if you feel unprepared

answer

False

question

T/F: a speaker who uses strong, active verbs, figures of speech and images to liven a presentation is using vivid words and language

answer

True

question

T/F: Gestures like putting hands into pockets or scratching can become a distraction

answer

True

question

T/F: what you wear as a speaker doesn't really matter just so you feel comfortable

answer

False

question

T/F: Four basic vocal dimensions speakers should consider when preparing and presenting a speech are volume, quantity, pitch and rate

answer

False

question

A speech that is outlined and rehearsed with notes

answer

Manuscript speech

question

raising and lowering of the vocal tone to prevent a monotone sound

answer

vocal pitch

question

the loudness of the voice that lets you be heard

answer

speaking volume

question

a speech that is outlined and rehearsed with notes

answer

extemporaneous speech

question

the speaking speed - fast or slow - of a speaker

answer

speaking rate

question

use of 'uhs", "ums", and "you-knows" in a speech

answer

non- fluencies

question

a speech delivered on the spur of the moment

answer

impromptu speech

question

A prepared written speech committed to memory

answer

memorized speech

question

A person who delivers an informative speech aims to

answer

offer more information, provide background material, refine audience's understanding, and answer "what is it?" and "How does it work?"

question

which or the following is an example of an informative speech? a. we should support the equal rights amendment b. we must develop nuclear power plants c. we need to develop a balanced diet

answer

none

question

information overload can occur if the speechmaker

answer

presents more data than the audience wants or needs

question

effective speechmakers view audience members as

answer

active participants in the presentation

question

how to help an audience remember information?

answer

repetition, relevance, newness, novelty

question

if your objective in an informative speech is to tell the process of how a butterfly emerges from a cocoon, this would be labeled an

answer

explanation speech

question

to help the audience understand and retain key points, a speaker will use

answer

repetition of main ideas and restatement of key concepts

question

T/F: being able to effectively communicate meaningful information is a highly useful skill

answer

True

question

T/F: speeches that explain, describe, or define are called persuasive

answer

false

question

T/F: in general, people learn more if they are allowed to remain passive during a presentation

answer

false

question

T/F: when a speech of definition deals with connotative or subjective meanings, you should organize the content in a way that will help the audience to understand the levels of meaning

answer

True

question

T/F: Because humans' ability to absorb information has not increased through time, we have a greater need to filter and edit the information we receive as listeners

answer

true

question

T/F: using models or pictures can be effective if the actual object cannot be used

answer

true

question

T/F: since emphasis can be created through repetition, restatement of main ideas is not necessary

answer

false

question

T/F: a speaker's job is to give the audience the most new information possible in a short time

answer

false

question

According to Monroe's Motivated Sequence _____________ is especially appropriate in the conclusion to a persuasive speech

answer

a call to action

question

"to persuade my audience that allowing corporations to collect DNA samples of employees is unethical" is a specific purpose for a persuasive speech of

answer

value

question

A speech to persuade the audience that "a tax rebate should be enacted because it is the best way to stimulate the economy" is what type of proposition

answer

policy

question

When preparing a persuasive speech,

answer

it is equally important to know both the beliefs and the attitudes of the audience

question

which of the following statements regarding attitudes and beliefs is not correct? a. attitudes are the building blocks of beliefs b. beliefs are measured on a scale of probable to improbable c. attitudes are measured on a scale of favorable to unfavorable d. beliefs are the building blocks of attitudes

answer

a

question

in the Toulmin model of reasoning, you present a claim or assertion to be believed that must be supported by

answer

data or reasons, facts and evidence

question

After gaining audience attention when using Monroe's Motivated Sequence, you then need to

answer

establish a clear need for change

question

a speaker's credibility refers to

answer

how you are perceived by the audience

question

T/F: according to Maslow's hierarchy, survival needs are those associated with security

answer

False

question

T/F: according to maslow's hierarchy, survival needs are those associated with food and shelter

answer

True

question

T/F: According to Maslow's hierarchy, esteem needs are those associated with boosting our ego

answer

True

question

T/F: According to Maslow's hierarchy, esteem needs are those associated with protection

answer

False

question

T/F: responsible persuasion can be successful by using coercion and manipulation

answer

false

question

T/F: a successful persuasive speech is likely to rely more heavily on reason than emotional appeal

answer

false

question

emotional proof of a persuasive appeal

answer

pathos

question

irrelevant distraction to divert audience's attention

answer

red herring

question

attacks the person and not their idea

answer

ad hominem

question

logical proof of a persuasive argument

answer

logos

question

audience's judgement of a speaker's credibility

answer

ethos

question

appeal based upon wide popular acceptance

answer

bandwagon appeal

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